Job Opportunities at Mopheth Nigeria Limited

Job Summary:

As a Pharmacy Intern in our retail pharmacy store, you will have the opportunity to gain valuable hands-on experience in a dynamic healthcare environment. Under the supervision of licensed pharmacists, you will assist with various pharmacy operations, patient care, and customer service. This internship provides a unique chance to apply your pharmaceutical knowledge in real-world scenarios and develop your skills for a rewarding career in pharmacy.

Key Responsibilities:

• Medication Dispensing: Assist in the accurate and safe dispensing of prescription medications, including counting, labeling, and packaging.
• Patient Consultations: Interact with patients, addressing inquiries, and providing medication counseling on proper usage, side effects, and precautions.
• Prescription Verification: Assist in verifying and processing prescription orders, ensuring accuracy and compliance with pharmaceutical regulations.
• Inventory Management: Help manage pharmacy inventory, including restocking shelves, monitoring expiration dates, and maintaining proper storage conditions.
• Customer Service: Provide excellent customer service by answering phone calls, assisting walk-in customers, and addressing their needs and concerns.
• Pharmacy Documentation: Maintain accurate records and documentation of prescription orders, patient profiles, and inventory levels.
• Health and Safety: Adhere to all pharmacy regulations and safety standards to ensure the well-being of patients and staff.
• Medication Compounding: Under pharmacist supervision, assist with compounding specialized medications as required.
• Learning and Development: Actively participate in training sessions and educational opportunities to enhance pharmaceutical knowledge and skills.

Qualifications:

• Pursuing a Bachelor of Pharmacy (B.Pharm) or Doctor of Pharmacy (Pharm.D.) degree from an accredited pharmacy school.
• Possession of a valid and current license to practice as a pharmacy intern, as required by local regulations.
• Strong interest in pursuing a career in retail pharmacy.
• Excellent communication skills, both verbal and written.
• Attention to detail and accuracy in handling medications and documentation.
• Customer-focused attitude with a commitment to providing outstanding service.
• Ability to work collaboratively in a team-oriented environment.
• Willingness to learn and take direction from licensed pharmacists.

Additional Requirements:

• Completion of a pharmacy internship program may be required, depending on local regulations.
• Familiarity with pharmacy software and technology is an advantage.

Company Benefits:

• Hands-on experience in a retail pharmacy setting.
• Mentorship from experienced pharmacists.
• Exposure to a wide range of pharmaceutical products and patient interactions.
• Potential for future career opportunities within the organization.
• Stipend or compensation for the internship.

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Job Summary:

As a Customer Service Representative, you will be a key member of our team at our Lekki location. You will play a pivotal role in providing exceptional customer service and support, with a strong focus on knowledge of pharmaceutical products and retail pharmacy operations. Your responsibilities will include assisting customers, addressing inquiries, and ensuring a positive in-store experience.

Key Responsibilities:

• Customer Assistance: Greet and assist customers promptly, addressing their needs, inquiries, and concerns with professionalism and a friendly demeanor.
• Product Knowledge: Demonstrate a strong understanding of pharmaceutical products, over-the-counter medications, and health-related items to provide accurate information and recommendations to customers.
• Medication Guidance: Assist customers with medication-related questions, dosage instructions, and potential interactions, ensuring their safety and well-being.
• Sales Support: Promote sales of pharmaceutical and retail products, suggesting additional items based on customer needs and preferences.
• Compliance: Adhere to all pharmaceutical regulations, including record-keeping, prescription verification, and controlled substance protocols.
• Customer Feedback: Gather and relay customer feedback to management to improve product offerings and customer service.

Qualifications:

• Candidates should possess an HND, B.Sc qualification. (Bachelor's degree in Pharmacy or a related field is an advantage).
• Proven experience 2 years as a Customer Service Representative in a retail pharmacy setting.
• Strong knowledge of pharmaceutical products, OTC medications, and health-related items.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in handling medications and transactions.
• Ability to multitask and work in a fast-paced retail environment.
• Customer-focused attitude and a commitment to providing outstanding service.
• Knowledge of pharmacy regulations and compliance standards is a plus.

Additional Requirements:

• Ability to work flexible hours, including weekends and evenings.
• Friendly and approachable demeanor with a genuine desire to assist customers.
• Strong ethical and professional conduct when handling medications and sensitive customer information.

Company Benefits:

• Competitive salary.
• HMO.
• Ongoing training and professional development opportunities.
• Dynamic and collaborative work environment.