Job Opportunities at Hope Payment Service Bank

JOB PURPOSE: 

The Head of Internal Audit is responsible for overseeing the internal audit function across the bank. This role involves ensuring the effectiveness of internal controls, risk management, and compliance with regulatory requirements. The Head will lead the internal audit team, develop audit strategies, and provide insights to senior management and the board.

KEY RESPONSIBILITIES

• Lead and manage the internal audit team, ensuring high performance and professional development while overseeing the execution of the annual audit plan, ensuring thorough coverage of all business units and operations.
• Identify and assess risks and recommend measures to mitigate them. Ensure that Ensure that Hope PSBank Bank complies with regulatory requirements and internal policies.
• Conduct audits of various departments, branches, and subsidiaries to ensure compliance and operational efficiency.
• Prepare and present detailed audit reports with findings, risks, and recommendations to senior management and the audit committee.
• Follow up on audit recommendations to ensure timely and effective implementation.
• Advise Executive management on risk exposure, control deficiencies, and compliance issues. Provide insights and recommendations to support strategic decision-making.
• Promote a culture of accountability, transparency, and continuous improvement within the organization.
• Mentor and develop the internal audit team, fostering a culture of excellence and continuous learning.
• Set clear performance goals and conduct regular evaluations.
• Provide training and development opportunities to enhance the skills and knowledge of audit staff.
• Develops and establishes a dynamic and comprehensive annual audit plan using an appropriate risk-based methodology inclusive of risks or control concerns identified by management and submits that plan to the Board Audit Committee for review and approval.
• Focus on the performance of the compliance program, carry out risk assessments and compliance reviews to ensure policies and procedures are being followed.
• Ensure that internal audit resources are appropriate, sufficient and effectively deployed to achieve the internal audit plan approved by the Board Audit Committee. 
• Investigates suspected fraudulent activities within the bank and notifies the MD/CEO and Board.
• Provide an annual holistic opinion on the effectiveness and adequacy of risk management, control, and governance to the Board.

EDUCATION/TRAINING PROGRAMS: 

• Minimum of a university degree in Accounting, Finance, Risk management or any other relevant discipline from a reputable institution. 
• An MBA or Master’s degree in Accounting, finance or risk management is an added advantage.
• Recognised professional accounting certification such as ICAN, ACCA, CPA or CIMA is mandatory.

SKILLS NECESSARY FOR JOB FUNCTION:

• Effective written and oral communication skills. 
• Strong Governance, risk, and control skills
• Investigative and forensic capabilities
• Business and Industry knowledge
• Strong data and numerical skills
• Good knowledge of operational efficiency
• Familiarity with Audit strategy and planning process improvement
• Understanding of business process improvement

EXPERIENCE: A Minimum of ten 8 years’ post-graduation experience in audit with 3 years in senior management.

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JOB PURPOSE:

• To acquire and grow Branches, Agent Managers, Agents, Accounts Volume and Transactions volume from time to time in line with KPI.

KEY RESPONSIBILITIES:

• Create awareness of Hope PSBank Products and services.
• Identifying and marketing of prospective retail markets/cluster for Agents and account acquisitions.
• Assist in organizing sales/cluster STORMS and other retail sales campaigns.
• Driving Agents/Agents Managers to meet their set target.
• Resolution of customer related issues
• Assist in managing ongoing marketing and promotional activities.
• Agent recruitment, onboarding and management.
• Manage agent registration, set-up, branding and promotion.
• Liaise as an intermediary between the bank and the agent/agent managers.
• Perform other adhoc duties as assigned by Regional Head.
• And any other duties that might be assigned from time to time.

EDUCATION/TRAINING PROGRAMS: 

• Minimum of first degree in any discipline.

SKILLS NECESSARY FOR JOB FUNCTION:

Agent Network Management

• Sales and Product distribution experience
• Full knowledge of retail, products and MSME businesses.
• Knowledge of the Agency Banking ecosystem
• Team player
• Social networking skills.

EXPERIENCE:

• Minimum of 2 - 4 years’ experience in Mobile Money, FMCG, Telcos and Aggregators sectors.
• Candidate must live in Abuja or the environs.

go to method of application »

JOB PURPOSE:

• To acquire and grow Branches, Agent Managers, Agents, Accounts Volume and Transactions volume from time to time in line with KPI.

KEY RESPONSIBILITIES:

• Create awareness of Hope PSBank Products and services.
• Identifying and marketing of prospective retail markets/cluster for Agents and account acquisitions.
• Assist in organizing sales/cluster STORMS and other retail sales campaigns.
• Driving Agents/Agents Managers to meet their set target.
• Resolution of customer related issues
• Assist in managing ongoing marketing and promotional activities.
• Agent recruitment, onboarding and management.
• Manage agent registration, set-up, branding and promotion.
• Liaise as an intermediary between the bank and the agent/agent managers.
• Perform other adhoc duties as assigned by Regional Head.
• And any other duties that might be assigned from time to time.

EDUCATION/TRAINING PROGRAMS: 

• Minimum of first degree in any discipline.

SKILLS NECESSARY FOR JOB FUNCTION:

Agent Network Management

• Sales and Product distribution experience
• Full knowledge of retail, products and MSME businesses.
• Knowledge of the Agency Banking ecosystem
• Team player
• Social networking skills.

EXPERIENCE:

• Minimum of 2 - 4 years’ experience in Mobile Money, FMCG, Telcos and Aggregators sectors.
• Candidate must reside in Port Harcourt or the environs.

go to method of application »

JOB PURPOSE:            

To manage and supervise the DSE team, plan and deliver effective marketing strategies, and monitor the progress of DSEs to ensure the growth and profitability of the company. 

KEY RESPONSIBILITIES:      

• Increase the Bank’s customer base and Account Acquisition. 
• To drive the Bank's deposit mobilization 
• To drive funding of accounts and transactions 
• Drive agent and merchant onboarding 
• Oversee the activities of all DSEs within the Business Development Department; provide leadership and direction. 
• Canvassing assigned territories to present Bank products to potential customers 
• Develops the capability of subordinates towards the achievement of their own performance targets 
• Promote a strong team culture. 
• To identify process gaps and suggest process changes & enablers. 
• To ensure TAT & Accuracy for enhanced customer experience 

SKILLS NECESSARY FOR JOB FUNCTION: 

• Knowledge of Market Research indices 
• Lead Generation and Sales Closure 
• Understanding of organizational dynamics 
• Strong influencing/persuasive skills 
• Good Business & Industry Knowledge 
• Vast Relationship Management 
• Ability to think strategically 
• Leadership capability 

EDUCATIONAL QUALIFICATIONS:

• Minimum of a university degree in Accountancy, Marketing, Business Administration, or any other relevant discipline from a reputable institution.  
• An MBA or master’s degree in any business-related discipline is an added advantage 

EXPERIENCE:

• Minimum of 6 to 8 years post-graduation experience in Banks, Agency, or Micro Finance and Mobile Money sectors. 
• Experience working with DSE (Direct Sales Executives)  

go to method of application »

JOB PURPOSE:

• To acquire and grow Branches, Agent Managers, Agents, Accounts Volume and Transactions volume from time to time in line with KPI.

KEY RESPONSIBILITIES:

• Create awareness of Hope PSBank Products and services.
• Identifying and marketing of prospective retail markets/cluster for Agents and account acquisitions.
• Assist in organizing sales/cluster STORMS and other retail sales campaigns.
• Driving Agents/Agents Managers to meet their set target.
• Resolution of customer related issues
• Assist in managing ongoing marketing and promotional activities.
• Agent recruitment, onboarding and management.
• Manage agent registration, set-up, branding and promotion.
• Liaise as an intermediary between the bank and the agent/agent managers.
• Perform other adhoc duties as assigned by Regional Head.
• And any other duties that might be assigned from time to time.

EDUCATION/TRAINING PROGRAMS: 

• Minimum of first degree in any discipline.

SKILLS NECESSARY FOR JOB FUNCTION:

Agent Network Management

• Sales and Product distribution experience
• Full knowledge of retail, products and MSME businesses.
• Knowledge of the Agency Banking ecosystem
• Team player
• Social networking skills.

EXPERIENCE:

• Minimum of 2 - 4 years’ experience in Mobile Money, FMCG, Telcos and Aggregators sectors.
• Candidate must reside in Ibadan or the environs.