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  • Posted: Aug 16, 2021
    Deadline: Aug 20, 2021
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    The Center for Community and Health Development International is a non-discriminatory, non-governmental organization with a mandate to improve the health and quality of life of Nigeria’s rural children and women. CHAD was establish in 2002 by a group of women from different religious and ethnic background in Gombe state, North East Nigeria. We make ...
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    Family Tracing and Reunification (FTR) officer

    Sector: Child Protection
    Slot: 2
    Employment Category: Regular
    Employment Type: Full-Time
    Duration: 12 months with possible renewal

    The Center for Community and Health Development International is a non-discriminatory, non-governmental organization with a mandate to improve the health and quality of life of Nigerian’s rural children and women. CHAD was established in 2002 by a group of women from different religious and ethnic background in Gombe state, North East Nigeria.

    For the extension of the ongoing project, CHAD therefore seek a competent person to fill below position;

    FTR Officer

    Position Summary:

    The Family Tracing and Reunification (FTR) Officer conduct FTR works with child protection case workers at field level to provide identification, documentation, Tracing, reunification, follow ups and interim family-based care services to unaccompanied, separated and missing children as well as supporting caregivers. The incumbent plays a key role of managing FTR caseload through CPIMS database system by collaborating with CPIMS Administrator and FTR Database Manager. The FTR Officer organizes and conducts FTR field missions and support to child protection caseworkers by also collaborating with Program Coordinator and Child protection Project Manager.

     

    Primary Duties and Responsibilities

    • Develop weekly FTR schedules and, debrief the case workers on progress and troubleshoot any particular follow-up, tracing or documentation challenges.
    • Prioritize and manage cases of unaccompanied and separated minors (UASC) with great focus of UASC in extremely vulnerable situations
    • Conduct tracing actions and temporary care monitoring (TCM) in line with National FTR Working Group and SOPs
    •  Document all registered cases in the CPIMS (including registration, TCMs, tracing actions, reunifications, cases referrals, etc.) within 7 days of visit
    • Conduct weekly meeting with child protection caseworkers, Case management supervisor, M&E officer, CPIMS Administrator and FTR Database Manager to review case progress and ensure data entry is completed and accurately verified
    • Work with the child protection case workers to raise awareness on prevention of family separations and available FTR services and spread relevant prevention messages in accordance with FTR WG SOP
    •   Ensure that the FTR data is provided for the 5Ws monthly reports and on time
    •   Facilitate CPIMS caseload audit to ensure quality of documentation, reporting and case management
    •  Perform any other duty as maybe assigned to him/her by the line manager.

    Qualifications, Skills and Experience:

    •  The ideal candidate for the CHAD Int’l FTR Officer job opportunity must hold a Bachelor’s Degree in Social Work, Business administration, Social Administration, International Relations, Education or related field.
    • A minimum of 5 years’ experience in humanitarian work and 4 years in community development programing
    • Self-motivated with excellent management and leadership skills

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    Community Volunteer

    Project Type: Fixed
    Sector: Child Protection
    Slot: 14
    Employment Category: Regular
    Employment Type: Full-Time
    Duration: 12 months with possible renewal

    Location: Borno state (Damboa, Bama, Dikwa, Gowza, Konduga, Ngala, MMC, Jere, Pulka host communities and IDP camp)

    The Scope of Role:

    • The community volunteer will support the project team and others CHAD staff to carry out fieldwork and other assessment activities, which may be required for the program’s functioning and strategy.  
    • The volunteer, working under the supervision of the program lead and the child protection case worker will be responsible for identifying UASC and other vulnerable children with protection concern.
    • Mobilizing and educating the beneficiaries in rural communities, as well as providing important feedback on programs field activities.

    Key Areas of Responsibility:
    The facilitators will be responsible for the following:

    • Assist in fellow up of cases from time to time as may be determined by the program team or line manager.
    •  collecting data as per the program requirements for its different sites which may include focus group discussion, key informant interviews and one on one teaching with the child based on program developed and supplied by the program lead or child protection case worker.
    • Submit completed reports and other equipment used in fieldwork to the supervisor and will, if required to do so, compile his/her findings in a format required by the program manager.
    • As part of each assignment, participate in briefings; carry out data collection, data entry and/or reporting.
    • Recognize and give account by provide useful feedback from the beneficiaries

    Requirements, Qualifications and Experience

    • National Diploma or its equivalent.
    • Experience in working in a volatile area with peculiar nature of Borno state.
    • Previous experience in leadership/governance or community engagement.
    • Experience in community engagement, advocacy, administering questionnaires and conducting interviews.
    • Willingness to learn and explore new experiences.
    • Fluency in speaking and understanding English, Kanuri and Hausa. Kanuri speaking is highly preferred.
    • Female candidates are strongly encouraged to apply.

    Competencies:

    • Honesty: Shows a high level of integrity and will not fabricate responses or misrepresent the program
    • Communication: Confidently expresses self, able to clearly ask questions and help the respondent understand what is needed from her/him.
    • Relationship Builder: Able to build trust with people at the rural level and maintain confidentiality.
    • Cultural Awareness: Must be aware of and sensitive to the cultural expectations of communities in Northern Nigeria.
    • Endurance: Must be able to work for a full day working hours in the field across a number of days.

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    Monitoring and Evaluation Officer

    Project type: Fixed
    project Loction: Maiduguri Borno state
    Duration: 12 months with possible extension
    Slot:1

    Job Description:

    CHAD is looking for Monitoring & Evaluation Officer for our area office in Borno state, North-East Nigeria. The role of the Monitoring & Evaluation Officer  is to establish and implement systems that promote evidence-based decision-making, program and project performance, and internal management. S/he will contribute to quality programming through supporting access to and use of relevant and timely information on program scale, relevance, and effectiveness.
    Within this context, the M&E officer will be providing technical support to the program staff pertaining to M&E and build capacity in the sector by identifying and supporting the implementation of effective, cost-efficient and meaningful M&E systems. The officer is to reports to the Head of the Program.

     

    Duties and Responsibilities

    • Line management for project staff leads the process to establish regional office program level M&E and accountability (Community Accountability Response Mechanism) systems.
    •  Lead the development of guidance and frameworks for the office procedures, policies and processes that assist in institutionalizing and supporting M&E.
    • Participate in program design and proposal discussions, including the theory of change development, log frame design, and budgeting for M&E.
    • Participate in the regional office for strategy discussions to ensure M&E remains a high priority in the Programme.
    •   Provide leadership, support to technical advisors, project, and area managers in planning and standardizing M&E across projects.
    • Support project managers and coordinators through the development of data collection methodology and tools, and systems for on-going data analysis.
    •   Develop a data management system for Programme and M&E data.
    • Ensure that monitoring data are fed into management decisions and used in Programme management.
    •  Lead internal improvement processes (M&E matrixes, Macro Log Frames etc.) according to need.
    •    Encourage and support the absorption of lessons and recommendations at the office, and emerging from various AO (grant reviews, after-action reviews, grant closures) and CO events (evaluations, assessments, technical visits, learning reviews)
    •  Facilitate data analysis and improving program staff data literacy (and usage of the institutional platform geared toward this) that supports strategic decision making.
    •   Encourage community meetings/orientations at the project start-up.
    •  Supervise and support in executing M&E plans, and Accountability systems of CHAD Int’l.

    Qualifications

    •  At least 2-3 years’ experience in creating and leading the implementation of M&E systems for an NGO
    •  At least 3 years’ experience working in an emergency or post-conflict setting
    • Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
    •  Understanding of data and information needs for program management and decision making
    • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
    • High-level English language proficiency (speaking, reading, writing) and the knowledge of native language (Hausa, Kanuri, Shuwa) is a plus
    • Analytic and computer skills, including MS Office (Word, Excel, PowerPoint,)
    • The knowledge of ODk tool for data collection will be an added advantage.
    • Strong knowledge of Power BI, Commcare, Kobo Toolbox, SPSS, MySQL, R Language and Tableau is highly desired.

     Personal Qualities and skills:

    •   Handling insecure environments
    •    Managing resources to optimize results
    •  Empowering and building trust
    •     Planning and delivering results

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    Driver

    For the extension of the ongoing project, CHAD therefore seek a competent person to fill below position;

    Job Title: Driver
    Location: Maiduguri
    Position type: Regular
    Slot: 2

    Job Summary
    To provide driving support to the organization, while adhering to the standard driving regulation and the Nigerian Highway code.

    Responsibilities and tasks

    • Drive the official vehicle in a safe manner maintain an accurate log of all vehicle movement, maintain and repair in accordance with CHAD international policies and procedures.
    •  Keep track of vehicle repair and servicing. Procedure and replenish fuel, oil, and other inputs in a cost-effective manner that ensures reliable use of the vehicle using appropriate tools for requisition and approval.
    •  Keep the interior and the exterior of the official vehicle clean at all time. Ensure the vehicle log book is updated at every trip; sign by passenger appropriately. Ensure vehicle use polices and procedure is maintained.
    • Respond promptly to request to ensure for vehicle use by appropriate staff. Daily cleaning of the vehicle to ensure vehicles are kept neat at all times.
    • Ensure that the admin Officer or his/her designate is kept abreast of all routine promptness, proper appearance, and respect for laws, passengers and general public. Perform other duties that may be assigned to him by the management.

    Educational Qualification; A minimum of OND
    Other Requirements;

    •    A minimum 3-4 years of experience in driving and fleet management. The driver should be conversant with the insecurity situation of Borno state. Previous experience working with NGO or developmental organization will serve as an added advantage.

    Technical skills:

    •   Ability to work under pressure, confident in facing challenges and overcoming problems.
    •  Broad knowledge of automobile and good professional skills.
    • Excellent time management skills.
    • Strong analytical and problem-solving skills.
    •  In-depth knowledge of scheduling systems and procedures.
    • Fluency in English is essential while knowledge of local languages (Hausa, kanuri, Shuwa) will be an added advantage.

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    Office Assistant

    On this regard CHAD therefore seek a competent person to fill below position; Office Assistance.

    Sector: Child Protection
    Slot: 1
    Employment status: Fixed Term
    Employment Type: Full-Time
    Duration: 12 months with possible renewal
    Location: Borno state

    Job Overview

    The responsibilities of the post may require the post holder to have regular contact with staff children or young people within CHAD project sites.

    Role Purpose

    •   To provide professional general facilities support, including Maintenance of all equipment, document/information management, processing of monthly utility bills and maintain petty cash expenses etc.  The jobholder will also from time to time, be delegated other support duties including, but not limited to providing administrative support to programme teams based in Maiduguri with regular visit to project site when called upon.

    Scope of Role:

    • Reports to: Administration Officer (Center Manager)

    Key Areas of Accountabilities 
    General Administration: 
    You are to provide administrative back-up to the team including but not limited to the following:

    •  Ensure premises are fit for purpose and suitable equipped, tidy and professional appearance is maintained.
    •  Maintain general office equipment tracker: regularly evaluate equipment.
    •   Under the supervision of Line Manager (Center Manager), ensure routine facility maintenance are arranged and the work is done
    •  Liaise with landlords on all CHAD Int’l rented properties under the supervision of Centre Manager.
    •  Work closely with the procurement officer to ensure quality delivery of items
    •  Under the supervision of the Administration Officer, oversee the maintenance of the residence/office premises, facilities assets and equipment (physical work environment) and ensure that these are secure and efficiently utilized.
    • Assist in the management of the office and warehouse premises
    • Co-ordinate office equipment/supplies by ensuring that all the equipment in the office is working and reporting any malfunctions/repairs/changes to be made.
    •   Ensure the office is secured and extra keys to each office are kept securely in the key safe
    •  Ensure staff have access to the office if they are to work on the weekend after the necessary approval is obtained by the staff
    • Carry out the filing of relevant materials and documents
    •  Disseminate formal communications to staff as directed by Centre Manager and Admin Officer.
    •  Process monthly utility bills.
    • Perform other duties and responsibilities as assigned by Centre Manager, Admin officer and management.

    Key Responsibilities 
    Management of Office facilities:

    • Ensure the Borno state Office is well equipped, has sufficient levels of supplies (consumables, stationery & equipment etc.)
    • Oversee the maintenance of Borno Office premises and warehouses, office cabinets, furniture & fittings and all equipment in a fully functioning state.
    •  Ensure compliance with CHAD Int’l Quality Standards, Global policies and Guidelines.
    •  Take minutes of the weekly staff meeting as directed by Line Manager.

    Program Support:

    •  Support program staff during workshops and events (local, internal and external – e.g. meetings with other teams, partners training and staff training)
    •   Provide support to the Humanitarian Team Leader including diary and inbox management, arranging meetings, dealing with enquiries as requested
    •  Support the coordination of other departments and Humanitarian programme

    Other Responsibilities:

    •  The post holder may carry out other duties in addition to, or instead of those outlined above which may reasonably be required from time to time, in order to assist HR & Admin department by providing cover when any of the colleagues are on leave or because of an increased level of Field Office activities.
    • Process travel requests
    •  Manages the Admin Department’s Petty cash
    • Provide cover on general admin when any Administration Assistant is away
    • Ensure that the minimum standards of humanitarian relief are maintained

    Note: your line manager must be copied on all official communication

    Working Contacts:

    •  Internal: Regular liaison with various teams in Gombe office(Head office), project sites and other state offices
    •  External: Contact with vendors, visitors, and other humanitarian partners etc.

    Competencies and Behaviours 
    Delivering Results (Skilled):

    • Delivers timely and appropriate results using available resources
    •  Takes responsibility for their work and its impact on others
    •  Plans, prioritizes and performs tasks well without needing direct supervision
    •  Understands the link between their work and the organisation’s objectives

    Innovating and Adapting (Skilled):

    • Suggests creative improvements and better ways of working
    • Seeks out and applies successful ideas from others to overcome challenges
    •   Shifts tasks, roles and priorities to perform effectively under changing or unclear conditions
    • Applies lessons learned to enhance future ways of working

    Applying Technical & Professional Expertise (Skilled):

    • Delivers work that reflects a good knowledge and application of technical and professional standards
    •  Keeps up to date with trends in their work area
    •  Maintains ethical and professional behaviour in accordance with relevant codes of conducts

    Working Effectively With Others (Skilled):

    • Actively listens to new and different perspectives and experiences of those they work with
    • Proactively supports team members and trusts their capabilities
    •  Demonstrates understanding of their skills and how they complement those of others within diverse teams and groups
    • Clarifies their role and responsibilities within the team to maximize impact

    Communicating With Impact (Skilled):

    • Actively listens and seeks to understand before being understood
    • Ensures communications are concise and well-structured
    •  Shares appropriate relevant and timely information with others
    •  Prepares effectively for meetings

    Skills & Experience 
    Administrative & General Skills:

    • Level of Education - Diploma / B.Sc. in relevant field
    •  Must have completed NYSC OR exempted from service  
    •  Excellent planning and organisational skills, with proven administrative skills
    • Ability to manage competing priorities effectively in a constantly changing environment, meet deadlines and work calmly under pressure
    •  Ability to manage time and work with scheduled calendar
    •  Excellent interpersonal and communication skills; written and verbal communication; fluent in English and Hausa, Knowledge of kanuri or Shuwa language will be a plus
    •  Strong teamwork skills with the ability to both support colleagues and request support as and when required
    • Commitment to CHAD Int’l mission, vision and values
    • Experience of working in security challenging area.
    • Computer literate and knowledge of Word, Excel.

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    Security Officer

    Job type: contract
    Slot: 2
    Location: Maiduguri, Borno state
    Employment Type: Full-time
    Contract duration: 12 Months with possible extension.

    Main Responsibilities

    ·         Security Networking with Key Actors:
    Under the supervision of CHAD Centre Manager, you are responsible for the development and implementation of security plan, monitoring and control of the safety and security of the people, goods and progammes. You improve contextual analysis, support operational management and strengthen the security capacities of the mission.

    ·         Establish, develop and maintain relations and a network of contacts allowing the collection of information related with the humanitarian access and context, specifically in the areas of intervention; and provide update to CHAD Management.

    • Represent CHAD in state or sector security meeting 

    Monitor / Reporting / Communication:

    • Assess the security situation in Nigeria (focus on North East) by collecting information from formal and informal network and/or the team and/divers’ media (social media, blogs, webpages, etc.)
    • Collect information on humanitarian access and report regularly to the line manager.
    • Report immediately to the management any sudden changes on the access and security in the areas where CHAD operates.
    • Prepare regular written reports on context, security and humanitarian access and share them with the line manager.
    • Update context part in the monthly/weekly sitreps
    • Support Field Coordinators in understanding context analysis, network development & social structure of local communities where CHAD are operates.

    Coordination:

    • Ensure overall coordination with the Program, Administration and Logistics Departments
    • Ensure proper debriefing of visitors, new staff and associates(volunteers) on the current circumstance of Covid-19 pandemic, we are taking a precautionary measure to guarantee the health and safety of all CHADs staff and volunteers.
    • Facilitate the proper circulation of security information and context analysis on the mission.
    • Ensure prepare debriefing with each team members coming back project site on current security situation.
    • Provide information and training for field staff in security procedure and management tools, communication procedures and tools for safety.
    • Support logistics department in monitoring of movements and tracking the movements of office vehicles, office gadgets, and movement logbooks.
    • Ensure that visitors’ book is properly recorded and documented along with the visitor’s tag.
    • Participation in external Security and Access coordination meetings.

    Technical Competencies/Experience/Qualification:

    • Knowledge of Northeast security context
    • Excellent analytical skills, writing and speaking of English language is a must while knowledge of local language Hausa/ Kanuri will be an added advantage
    • Minimum of 4 years of relevant experience working with NGO in high-risk humanitarian context at operational, logistical, security positions.
    • Demonstrable knowledge of project management and knowledge of security management methodologies and tools for humanitarian missions.
    • Excellent knowledge of MS office applications
    • Basics in geographical information system (GIS)
    • Demonstrable experience in managing staff safety and security;
    • Degree in criminology, peace and security studies, International Relations, Political science or related subject.

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    Psychosocial Support (PSS) Officer

    Location: Borno state (Damboa, Bama, Dikwa, Gowza, Konduga, Ngala, MMC, Jere, Pulka host communities and IDP camp)
    Project type: Contract
    Duration: 12 Months with possible extension
    Slot: 2

    General Objective

    • Reporting to the Child Protection Manager and the main purpose of this position is to carry out an array of age and gender appropriate psychosocial support activities for the most vulnerable and at-risk children, adolescents and caregivers with respect to their culture and contextual sensitivities.
    • The activities will be well-integrated into North-eastern Nigerian protection system and humanitarian coordination practices and guidelines.
    • The activities will be carried out in Borno state (Damboa, Bama, Dikwa, Gowza, Konduga, Ngala, MMC, Jere, Pulka host communities and IDP camp) according to the evolving needs of the project.

    Responsibilities & Tasks

    • Psychosocial Support:
    • Conduct specific child-focused activities for psychosocial well-being and building resilience of most vulnerable and at-risk children and adolescents by ensuring a variety of activities that include active games, sports, expressive/creative activities, life skills, educational activities.
    • Mobilize adolescent boys and girls to launch empowering activities that suit their interest, promote their psychosocial well-being and create an opportunity for their direct social engagement at community level.
    • Conduct emotional group support sessions for caregivers.
    • Conduct awareness sessions on child protection issues and issues affecting the protection and well-being of children.
    • Provide basic counselling sessions to support children and their caregivers to better cope with difficulties, distress and enhance their resilience.
    • Identify vulnerable children and adults in Damboa, Bama, Dikwa, Gowza, Konduga, Ngala, MMC, Jere, Pulka host communities and IDP camp in need of protection or support and conduct referral to the case management team.
    • Establish and maintain positive and efficient relations with target beneficiaries, community members, humanitarian actors and all the other key stakeholders.
    • Ensure availability of the PSS materials and safe storage and maintenance of the PSS materials.
    • Prepare weekly activity schedule, keep record of newly registered beneficiaries, fill beneficiaries daily’s attendance lists and other reports as required by the line manager and ensure accuracy and timely submission.
    • Under the guidance of the Team Leader, conduct participatory monitoring activities to collect beneficiaries feedback and opinions on the quality and satisfaction of activities.
    • Provide supervision, mentorship and guidance to PSS/ child protection volunteers.
    • Perform any other job-related duties as requested by the line manager.

    Child Protection:

    • Promote inclusion and equal access for every child, paying particular attention to the most vulnerable and at-risk children.
    • Identify potential cases of children victims and/or at heightened risk of violence, abuse, exploitation and neglect and any other child protection concern or threat and report to the Case Worker.
    • Maintain strict confidentiality regarding information and data of beneficiaries at all times.
    • Ensure CHAD Int`l Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the programmatic activities.
    • Report serious cases of abuse committed against children to the Child Protection Project Manager. Strict confidentiality must be respected.

    Coordination & Representation:

    • Coordinates with other CHAD Int`l sectors to ensure implementation of standardized activities and with other departments (programme and support) of CHAD Int`l as necessary
    • Represent CHAD Int`l project in fora and meetings held at site level in her/his field of expertise.

    Other:

    • Fully comply with CHAD Int`l Code of Conduct and ensure Child Safeguarding Policy is upheld at all times.
    • Ensure adherence to CHAD Int`l standards and quality requirements in all the project activities.
    • Adhere to and ensure the team under her/his responsibility follows CHAD Int`l administrative and logistical regulations and procedures

    Requirements

    • Language Skills: Fluent in local languages (Hausa and Kanuri) and in English (speaking/reading/writing).
    • Education Degree: University degree in social work, social studies, psychology, education or any other related discipline.
    • Work experience: Minimum 3 year experience in the field of child protection / protection/SGBV/ PSS.
    • Knowledge & skills: Excellent analytical and writing skills, creative thinking.
    • Computer skills: Good knowledge of the MS office software.
    • Other: Knowledge of protection systems in Northeastern Nigeria/ Excellent knowledge of protection issues and best practices / Previous experience in drafting PSS activity plans and structured plans of recreational activities is highly desirable / Previous experience in working with youth target groups is of a benefit.

    Assets:

    • Acquaintance with NGO’ rules, procedures and regulations; Acquaintance with the Child Protection Minimum Standard

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    Child Protection Case worker

    • Employment Type: Full-Time
    • slot: 21
    • Location: Borno state (Damboa, Bama, Dikwa, Gowza, Konduga, Ngala, MMC, Jere, Pulka host communities and IDP camp)
    • Duration:12 months 

    Job Overview

    The CP case worker will be responsible for providing social services ensuring in line with key child protection principles including best interests of the child, confidentiality, non-discriminatory, do no harm and child participation. The case worker will work closely with children involved in worst forms of child labor, and at-risk children, at high risk of harm providing case management services in line with CHAD’s Standard Operating procedures, and Global minimum standards of child protection case management. S/he will be an advocate for children; ensuring children’s needs are at the core of service provision with children’s participation solicited at every stage of the process. This will include conducting outreach in order to reach children who otherwise would not have access to services. The case worker will be well equipped to support the child’s resilience and conduct social resource mapping (service mapping) with the child, safety planning, in addition to facilitate access to services for the child and their family. The case worker will strive for excellence will be able to demonstrate critical thinking skills when it comes to assessing approaches to advocating for services to be made available for IDPs, or street connected children and/or for IDPs/ street connected children to access services. The case worker will demonstrate determination, focus and commitment to seeing through complex and time-consuming processes such as trying to facilitate access to a service that may be expensive, located elsewhere or difficult for the child to access for multiple reasons. The case worker will see no barriers for children only solutions and approaches to achieve the desired result. The case worker will work in and around the host communities or project sites conducting house visits; follow up and monitoring of children’s working as enshrined in the case management forms which depends on the case severity and needs. The case worker will help to facilitate the reunification of unaccompanied and separated children (UASC). The case worker will also be responsible for closely coordinating with relevant external agencies for service provision and referrals to national mechanisms to report cases of children at high risk of harm as per the National Sop’s to ensure the child’s best interests. Internally, the case worker will be working closely with the Senior CM Officer and Senior CP Officer to identify children at high risk of harm as well as coordinate with the apprenticeship and cash for work officers to refer caregivers and youths to training schemes. Throughout the implementation of the program the case worker will be committed to supporting the National system through coordination, exploring opportunities for collaboration, information sharing on services, in addition to adhering to National / Inter-agency policies, legal framework etc.

    Who this position reports to:

     Case Management Officer

    Major Responsibilities:

    • Identify cases of siblings of street, out of school, at risk of working children at, and/or children working in other forms of labour at high risk of harm;
    • Provide case management services in line with the National Standard Operating Procedures for case management & Global Child Protection Case Management Guidelines;
    • Conduct outreach to assess and provide support to the child during house visits, consistently conduct outreach and follow up on any gap identified which could be hazard to child.
    • The case worker will be independent, responsible and ensuring case actions plans and relevant administrative forms that facilitate accountability & planning are updated on a daily and weekly basis;
    • The case worker will commit to maintaining excellent documentation of case management files in line with the National Sop’s, BID and other relevant processes;
    • The case worker will assume full responsibility to assess the level of risk that a child is exposed to, and immediately report any cases that could evolve into high-risk cases to the direct line Manager (Senior Case management Officer through the case management supervisor)
    • Persist to conduct mapping of services to ascertain which services are included in specific areas, and striving to facilitate access to services for the child and their family even if the process requires thinking outside of the box, advocating to management, working groups, national entities and relevant authorities to facilitate.
    • Represent CHAD International very well by maintaining regular communication with external referral agencies for service provision, & understanding the relevant criteria.
    • Remain abreast of developments in the field of service provisions this includes maintaining and updating spreadsheet with mapped services and focal points for service provisions;
    • Participate actively in weekly case management team meeting remaining open to feedback and self-reflection;
    • Demonstrate qualities including honesty, kindness, professionalism, non-discrimination, and a commitment to working well in a team whilst staying true to oneself;
    • Maintain pro-active communication with all relevant internal and external units; Psychosocial team (as a child maybe referred), apprenticeship (those engaged with skill acquisition through master trainers) within child labour and capacity strengthening teams (Community master trainers) to highlight challenges, propose solutions and monitor trends which could indicate negative or positive implications for children and their families.
    • Ensure full responsibility & accountability for maintaining, drafting and updating reports which include case management reports.
    • Draft reports-internal case management report, resettlement referrals (high priority)
    • Be proactive in identifying opportunities to better support children through facilitating processes.
    • Ensuring that all cases are uploaded in CPIMS data base with regular update and on time
    • Assist the FTR team to facilitate reunification of UASC.
    • Conduct case conference for a complicated case.
    • Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to the line manager and liaising with external parties as required to maintain/enhance the security environment for CHAD’s programs
    • Other duties as assigned by the supervisor and CHAD management.

    Other requirements and Qualifications

    • Staunch advocate of child protection and child rights.
    • Commitment to serving children, do no harm and other global child protection principles.
    • Strong believer in children being agents of change in their communities.
    • Comfortable working in the host community in Borno state, Northeast Nigeria.
    •  HND or degree in psychology, social work, human rights, or related degree preferred
    • Minimum of 4 years’ experience of implementing child protection programs, preferable social work or case management, in humanitarian or development settings
    • Demonstrated understanding of working with children and particularly vulnerable children
    • Personal qualities: Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting.
    • Fluency in written and spoken English. Native Hausa speaking, Kanuri, Shuwa is a plus.

    go to method of application »

    Child Protection and Case Management Supervisor

    • Job Type Full Time
    • Duration: 12 months with possible extension
    • Location: MaiduguriBorno Borno state
    • Slot: 3

    CHAD’s knowledge of the context and local terrain has catalyzed partnerships with various reputable International and national non-governmental organizations. CHAD’s wealth of experience in program design and implementation has led to sustained engagements with communities, partners in the public and humanitarian sectors and has further resulted to steady contributions to sectoral objectives
     

    For the extension of the ongoing project, CHAD therefore seek a competent person to fill below position;

    Location: Maiduguri, Borno
    Employee Status: Fixed Term
    Slot: 3

    Child Safeguarding

     The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively, this will be based on the security context of the project site.  Because they are responsible for implementing the police checking of case workers / vetting process of case management forms.

    Role Purpose

    • This position is responsible for ensuring proper and quality implementation of the Case management component of the Child protection programme.
    • S / he will need to co-ordinate with other Emergency Response team members and SC staff, especially Implementation Management, health, education and other relevant technical sectors, to ensure a rapid, proportionate and effective response.
    • S / he will need to ensure response to immediate child protection issues with simultaneous consideration of longer-term needs and possible scenarios.
    • Depending on the situation the specialist may need to take a very active role in technical co-ordination, support and advocacy with the country-specific child protection Clusters and other stakeholders and technical agencies relevant to the sector.
    • In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

    Scope of Role:

    • Reports to: Child Protection manager

    Key Areas of Accountabilities

    • Facilitate all trainings on case management for case workers
    • Collate and compile all work plans and share with SCI weekly.
    • Conduct referral and protection mapping (any other assessments)
    • Lead the formation and initial training of foster parents
    • Ensure meetings and activities hold monthly
    • Ensure all documentation, reports, and records are maintained per agreed procedure, and information is provided on community activities as required.
    • Facilitate mentoring and coaching of case workers on various topics, as outlined in the implementation plan.
    • Maintain documentation and CPIMS at the community/state office level: under the guidance of CPIMS Administrator or Data entry officer, Work with the child protection case workers to ensure that all financial activities conducted in camps are properly documented in line with Donor procedures.
    • Ensure all cases are case managed with confidentiality clause adhered to
    • Coordinate case conference meetings
    • Daily supervision of the Child protection case workers.
    • Ensure that case workers are trained on UASC and registration of the children
    • Ensure the quality of the inter-agency case management tools
    • Report general protection issues present in the camps or host community to child protection manager or Child protection technical adviser.
    • Participate in the CP assessment and analysis process
    • In coordination with the CP team, support regular participatory activities with different groups of children to identify issues affecting children in camps and assists team to develop appropriate responses.
    • Must adhere to the child safeguarding and protection policies and reporting standards.
    • Write and submit weekly activity reports.
    • Other ad hoc tasks as requested by Line Manager.

    Additional job responsibilities:

    • The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

    Behaviours (Values in Practice)
    Accountability:

    • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
    • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
    • Values diversity, sees it as a source of competitive strength
    • Approachable, good listener, easy to talk to.
    • Develops and encourages new and innovative solutions
    • Willing to take disciplined risks.
    • Honest, encourages openness and transparency; demonstrates highest levels of integrity

    Experience and Skills
    Essential

    • University degree or equivalent in Social Work, Social Science, Development Studies or equivalent combination of relevant training and experience
    • Between three and four years of work experience in Protection work, supervision, community mobilization and distributions and understanding of North east security context.
    • Proven ability to supervise a CP project with holistic approach and integrated to child protection right
    • Speaking and writing fluent English, and other languages of Northern East ( Hausa, Kanuri,or Shuwa) is a plus
    • Computer literate

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    Child Protection Manager

    Experience 7years

    • Location: Borno
    • Slot: 1 

    Role Purpose

    • The Child Protection (CP) Manager will be based in Borno and is the sectoral manager of all child protection implementations in the Humanitarian Response, NE Nigeria. 
    • The overall aim of the CP Manager is to manage the CP team and ensure CP interventions in line with CHAD International and donor guidelines. Including assessment, design and managing staff to initiate quality interventions to address violations of children’s rights to protection from abuse, exploitation, violence and neglect.
    • The post holder is responsible for ensuring that quality programmes are implemented and capacities developed to provide protection to children in an emergency response in North East Nigeria where CHAD Int’l is implementing child protection activities.
    • The post holder is expected to support on assessments and proposal writing and is responsible for programme reporting, programme design, capacity building of staff. 
    • The manager will support in the development of the sector strategy and will represent CHAD Int’l in coordination groups and support fundraising, recruitment and procurement.

    Key Responsibilities Include

    • Manage team of child protection, case management and child protection information management teams.
    • Lead on child protection assessments and implementation using CHAD Int’l assessment processes and tools and the Inter-agency Child Protection Assessment Resource Toolkit adapting the tools as necessary.
    • The manager will coordinate with other CHAD Int’l thematic areas to ensure integration, attend and be active in the Child Protection Working Group, and other external sector agencies.
    • Integrate quality child protection programming throughout the response and across sectors in the North East. Including in the areas of:
    • Emergency family tracing interventions and alternative care options (foster parent) for unaccompanied and separated children, utilizing tools within the Inter-Agency Child Protection Information Management System
    • Prevention and response to child recruitment (CAAFAG) including advocacy and disarmament, demobilization and reintegration initiatives.
    • Prevention and response to sexual exploitation and abuse (SEA) and Gender-Based Violence (GBV)
    • Prevention and response to the main risks for children’s exposure to physical harm
    • Prevention and response to all forms of child abuse, neglect, exploitation including harmful child labour and child trafficking
    • Integration of child protection in to other core sectors.
    • Ensure quality delivery of programme activities, for example, monitoring against log frames and reporting.
    • Preparation of timely programme and donor reports for child protection project activities in compliance with internal and external requirements.
    • Working closely with the human resources team, identify child protection staffing needs for the emergency programmes, and facilitate rapid recruitment, induction and training of new staff.
    • Identify child protection programme supply needs and work with logistics team to put in place a sensibly phased procurement plans.
    • Ensure quality and comprehensive case management systems are in place to support UASC and at-risk children.
    • Anchor the development of contextual manuals for foster care placement, case management tools, and for community master trainers.
    • Ensure quality of child protection activities implemented on field.
    • Ensure the coordination of case management and Child Protection Information Management System (CPIMS) database activities for quality reporting.
    • Ensure that the concept of confidentiality and do no harm are integrated into programming.
    • Working closely with the Monitoring & Evaluation team to put in place a child protection M & E plan, ensuring this links to reporting requirements, and capacity build child protection.
    • Put in place accountability activities for child protection, ensuring that feedback from all relevant stakeholders is considered in programme design.
    • Ensure the child protection response complies with the Minimum Standards for Child Protection in Humanitarian Settings
    • Capacity Building of child protection case workers
    • Identify learning and training opportunities for child protection staff and partners and work as a mentor and role model.
    • Build capacities of government, ministries staff, and other local partners when called upon.
    • Working closely with the FTR term to ensure a successful reunification of UASC.

    Representation, Advocacy & Organizational Learning:

    • Ensure that CHAD’s work is coordinated with other agencies and the government; take a leadership role in the Interagency Coordination forums to ensure children needs of children are addressed. This may involve taking the lead in the Child Protection Working Group, cluster and/or sub-groups.
    • Take steps to document lessons learned for wider dissemination.
    • In collaboration with senior programme staff, play a lead role in child protection advocacy activities targeting decision-makers.
    • Identify opportunities and material to contribute to external communications and media work, acting as a spokesperson when required.
    • Prepare reports to donors to ensure that correct and appropriate sector information is not skipped

    General:

    • Demonstrate leadership in relation to CHAD International policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures (Prioritizing PSEA) across the project site

    Other:

    • Significant other duties as assigned by the Deputy Team Leader- Operations
    • Contribute as requested to implementation of norms and procedures of child safeguarding policy;
    • Ensure that Save the Children Child Protection and Safeguarding policies are understood, implemented and monitored and that it is integrated into all aspects of the response work
    • Comply with all relevant CHAD Int’l policies and procedures with respect to child protection, health and safety, security, equal opportunities and other relevant policies.
    • Support a positive and productive work environment.

    Qualifications and Experience
    Required:

    • Significant management experience (of at least 5 years) working in an emergency response contexts or fragile states in the area of child protection
    • Education to BSc/BA/BEng/MSc/MA/MEng level in Social Work, Human rights Law, International Relations, Development Studies or similar or equivalent field experience.
    • Previous first phase emergency response experience is essential
    • Ability to identify the main gaps in child protection in the given context to inform a holistic response for children.
    • Good knowledge of and experience in using new established inter-agency standards and guidelines in child protection, such as the Inter-agency Guidelines on Separated and Unaccompanied Children, the Paris Principles, MRM, SC Child Friendly Spaces Handbook, and the Minimum Standards for Child Protection in Humanitarian Settings.
    • Previous experience of managing a team and of project management
    • Experience of and commitment to working through systems of community participation and accountability
    • Experience in monitoring and evaluating child protection programmes in emergency, transition and development contexts
    • Ability to work both in an advisory and a hands-on implementation capacity
    • Experience in capacity building and in strengthening various duty bearers understanding of and response to child protection.
    • Experience of representation and ability to represent SC effectively in external forums.
    • Experience of budget management and reporting across multiple awards
    • Ability to write clear project reports
    • Excellent communication skills
    • Politically and culturally sensitive with qualities of patience, tact and diplomacy
    • A high level of written and spoken English
    • The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
    • Commitment to and understanding of child rights, the aims and principles of CHAD Int’l, and humanitarian standards such as the Code of Conduct.

    Desirable:

    • Good working knowledge of the Inter-Agency Child Protection Information Management System
    • Experience or knowledge of working and living in relevant regions/contexts
    • Specific experience of working in inter – agency projects
    • Knowledge of area and region (Borno state)
    • Knowledge of local language, culture and traditions.

    Skills and Behaviours (our Values in Practice)
    Accountability:

    • Holds self-accountable for making decisions, managing resources efficiently.
    • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieve

    Ambition:

    • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
    • Future orientated, thinks strategically.

    Collaboration:

    • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
    • Values diversity, sees it as a source of competitive strength
    • Approachable, good listener, easy to talk to.

    Creativity:

    • Develops and encourages new and innovative solutions
    • Willing to take disciplined risks.

    go to method of application »

    Program Coordinator

    On this regard CHAD therefore seek a competent person to fill below position;

    Job Summary: The Child Protection Coordinator will coordinate the Northeast Child Protection Emergency Response and manage the social protection interventions to ensure maximum integration of synergies as projects are implemented

    Key Duties and Responsibilities:  

    Project Management and Coordination:

    •  Provide overall leadership in managing and coordinating the implementation of emergency response and social protection activities according to the respective projects’ implementation and organization standards.
    • Guide and offer technical support to staff on emergency response, and other project interventions based on the organizational commitment to emergency response.

    Project monitoring and evaluation:

    •   Facilitate effective monitoring, documentation and reporting in compliance with grants’ agreements, minimum standards and tools
    • Support the baseline and evaluation processes in liaison with the M&E for the different social protection projects targeting IDPs and host communities
    •   Establishment of functional project level M&E system and utilization of the information in liaison with the M&E team.
    •   Manage humanitarian emergency response and social protection projects’ information and documentation processes, and ensure effective communication of the project results.

    Finance Management:

    •  Keenly monitor and manage projects’ budgets in line with grants agreements and standards.
    • Risk management by monitoring, addressing and reporting any risks to management of program funds and budgets.
    • Ensure assets of the organization in the operations are safe and secured in line with projects’ grant regulations, MoUs and agreements.
    • Support audit processes in line with the projects’ audit regulations

    Performance management and supervision:

    •  Manage, supervise and build capacity of staff in project development, management and implementation especially in humanitarian emergency response, and other related project activities.
    •  Identify staff capacity and promote staff welfare during the response.
    •  Facilitate coaching, mentoring and counseling sessions for staff within the humanitarian emergency response and social protection.
    •  Provide technical direction to humanitarian Emergency Response staff in child protection, planning and preparation of M&E documents.

    Project development:

    •  Provide overall leadership, management and guidance to the development of project designs, concepts and fundable proposals for Child Protection activities
    •   Carry out assessments as required in the response area
    •   Review humanitarian emergency response projects’ documents and align them to set guidelines and standards

    Network and collaboration:

    •   Take part in the coordination meetings at national, cluster and camp and settlement levels.
    •  Identify and build strategic linkages, relations, collaborations and networks with partners and other stakeholders in planning and implementation of humanitarian emergency response and social protection activities.
    •  Develop a database of strategic networks and partnerships for advocacy within the district and at national level.
    •  Facilitate the integration of Advocacy and justice for children in emergency response interventions.

    Documentation and Reporting:

    •  Prepare and submit quality reports (progress against delivery of outputs and achievement of outcomes, etc)
    •  Collaborate with relevant organizations, agencies and actors in the IDP settlement camps and host communities to plan for transition from the onset
    • Ensure compliance to the child protection policy in all project interventions in accordance with the inter-agency guidelines, organization policies and Global child protection minimum standards.

    Qualifications, Skills and Experience:

    •  The ideal candidate for the CHAD Int’l Child Protection Coordinator job opportunity must hold at least master Degree in Social Work, Business administration, Social Administration, International Relations, Education or related field.
    •  A minimum of 6 years’ experience in humanitarian work and 4 years in community development programing
    •  Self-motivated with excellent management and leadership skills

    go to method of application »

    Child Protection Information Management System (CPIMS +) Administrator

    Job Overview

    The System Administrator will be in charge of rolling out and implementation of CPIMS + (Primero) of CHAD Intl. The role holder will have a high-level oversight in the running of the system and ensuring of technical support to the data officers and case management teams of CHAD Int`l. The System Administrator in the CPIMS+/Primero, oversees the entire technical implementation. This role holder has the ultimate responsibility for the configuration and maintenance of the Primero implementation within the CHAD`s Child protection programme; the data it carries, and the case management work it enables. Furthermore, the position holder will work in collaboration with M&E officer for effective data need and its accuracy. Along with fully understanding Primero/CPIMS+, the system administrator will need to be familiar with cloud-based deployments, understanding provisioning servers, deploying applications, setting up monitoring and other security measures, as well as local server deployments, networks, and hardware configuration for example laptops and others hardware’s. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

    This is a contract-based project of 12 months, renewable subject to funding availability and performance.

    Reporting to:  Programme Manager

    KEY AREAS OF ACCOUNTABILITY

    •  Maintain a program database and ensure that the databases are updated regularly.
    •  Provide assistance for the User Acceptance Testing process.
    • Train end-users on the use of the CPIMS+ with support of a technical case management focal point, including new agency and users.
    • Provide training and support to the Northeast Child protection subsector agency administrators (if relevant).
    •  In charge of maintenance and configuration of the system.
    •    Create and monitor roles and users as well be in charge of monitoring data quality.
    • Take on the role of focal point for support, interaction with CPIMS+/Primero technical teams, CPIMS+ Steering Committee and helpdesk (including contracting), including provision of regular updates on system performance.
    •  Coordinate with relevant staff and other protection subsectors for the evaluation process with the global CPIMS+ Steering Committee.
    • Protecting the confidentiality of the case information – focal point for audit process.
    • Aggregate data analysis, reporting and sharing (optional).
    •   Developing systems to monitor data quality, routinely analyzing it, and addressing issues that arise in service delivery and inputting data.

    Qualifications Skills and Experience

    •  Bachelor Degree in Information Technology, Computer Science, Statistics, International Relations, Bio statistics, or Project Management.
    • Diploma in IT with a bias in Database Development will be an added advantage.
    • Certificate in M&E is a plus.
    •  Minimum of 5 years of experience working in NGO’s and or UN Agencies in developmental or in humanitarian programmes, with 3+ years in field postings, 3 years in management information systems development.
    • Proven experience of undertaking analysis of both qualitative and quantitative research using relevant software such as STATA or SPSS, Tableau and power BI (to be assessed) 
    •  Excellent skills in data visualization using different software including ONA, Power BI etc.
    •  Good communication skills in English and Hausa. Understanding of the IDPs and host community language is added advantage.
    •  Proven skills and experience in system development, repair and maintenance.
    • Full understanding of Excel and report creation.
    •    High level technical understanding of the deployment infrastructure (i.e., servers, IP addresses, databases, local and cloud deployments).
    •  User-level understanding of Windows and other software’s command line.
    •  Preferably basic knowledge on case management and child protection programming.
    •   Strong information management and telecommunication skills and proficiency in IT/computer skills (including sound MS Excel, MS PowerPoint and MS Word proficiency).
    •   Problem analysis, judgement, handling ambiguity and decision making based on fact and figures.
    •  Technical expertise in various data analysis software and proven experience using mobile technology for data collection with experience of electronic data collection using tablets or other devices.
    •    Excellent knowledge and experience in the use of ODK for digital data collection, ONA and power BI for analysis and visualization is a must.
    •   Exceptional analytical and problem-solving skills and experience with statistical/graphical software or geo-spatial software.
    •   Proven experience with current technologies, such as web-based data management and analysis tools, digital data collection, mapping, Google applications, data visualization, interactive dashboards, etc.
    •  Experience with ICT hardware, mobile phones and web-based technologies, particularly designing or deploying tools appropriate to limited-bandwidth or sub-standard infrastructure environments.
    • Strong communication and interpersonal skills, with experience working in multicultural, multi -location, values driven teams.
    •   Commitment to and understanding of CHAD`s aims, values and principles.

    Desirable.

    • Good analysis and report writing skills.
    •  Experience working in volatile settings, IDP operations preferred.
    •     Experience in open source, mobile and emerging technology is extremely desirable.
    •  Highly developed cultural awareness and ability to work well in a local environment with people from diverse backgrounds, cultures and religion.
    •  Experience in producing clear and simple reports, including charts & graphs, for end-users
    •  Experience of managing CHAD-UNICEF and other international donor funded projects.
    •   Experience of training and capacity building.
    •  Some experience of representation and ability to represent the CPIMS users effectively in external forums.

    Method of Application

    Interested candidates are encouraged to apply. Submit no more than 3-page CV and cover letter in one document, addressing the position requirements to Human Resource Officer and submit to recruitment@chadintl.org. Application is strictly on the email provided. Only shortlisted applicant will be contacted. CHAD Intl is an equal opportunity employer. CHAD considers all applicants on the basis of merit without prejudice to sex, disability, religion, tribe among others. 
    Note: All employees of CHAD Int’l will to adhere to our Code of Conduct and the organizational values:  Dedicated, innovative, inclusive and accountable

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