Job Opportunities at Ascentech Services Limited

Job Description:

Our client, a leading company in manufacturing and sales of crafted bathroom and sanitary wares seek to fill the below position

LOCATION: Victoria Island Lagos

Responsibilities:

• Generates and follows up on sales leads in territory. Provides thorough product demonstrations to customers and ensures customer satisfaction.
• Follows up on leads generated by marketing activities; phone calls or visits potential customers to discuss needs and provide product demonstrations.
• Develops referrals and makes contacts to other potential candidates in assigned territory.
• Close new deals at a high rate
• Build relationships with existing customers
• Cultivate new leads within the sales territory
• Travel throughout the territory and visit customers on a recurring basis
• Manage multiple accounts simultaneously
• Maintain records of all sales leads and/or customer accounts
• Represent the brand during all customer and prospect interactions
• Monitor the company’s industry competitors, new products, and market conditions.
• Attends and works trade shows for company in assigned territory.
• Ensures contacts receive marketing literature; answers any questions and obtains any further information necessary for customers.
• Reviews any questions or concerns with the Sales Manager; discusses any unique product configurations/problems with Customer Service, Engineering, or Production as necessary.
• Submits reports to Sales Manager; provides weekly activity/call reports for assigned territory.
• Performs any other appropriately related duty as requested by the Sales Manager.

Requirements

• A bachelor’s degree in administration or related field.
• A minimum of 3-5 years' experience in a bathroom and sanitary ware industry.
• Proven sales experience as a Field Sales Representative, Sales executives or a similar role in a bathroom and sanitary ware company.
• Exceptional customer service skills
• Track record of achieving allotted sales quota
• Hands-on experience with CRM and other software
• Know-how of different sales methodologies and pipeline management
• Proficient in MS Office Tools and Excellent communication skills
• Outstanding negotiation and interpersonal skills
• Self-motivated and result-oriented individual

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Job Description:

Our client , a leading company in manufacturing and sales of crafted bathroom and sanitary wares, LED/Solar Lighting solutions and other related accessories seek to fill the below position

LOCATION: Victoria Island Lagos

Customer Care Executive Responsibilities:

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Customer Care Executive Requirements:

• A bachelor’s degree in administration or related field.
• A minimum of 1-4 years' experience in a bathroom and sanitary ware industry.
• Excellent interpersonal and written and oral communication skills.
• Ability to lead a team.
• Knowledge of CRM systems.
• Computer skills.
• Knowledge of mediation and conflict resolution techniques is preferable

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Responsibilities:

• Supervise the cleanliness of all outlets & locations assigned
• Responsible for Sanitation trainings of all personnel, which includes but is not limited to hands-on training for equipment handling, cleaning techniques and time control plans
• Ensure that staff performs as per required rules and regulations.
• Conduct spot-checks daily to ensure compliance and address discrepancies.
• Ensures cleanings are carried out as per onboard schedules and as deemed necessary
• Maintain, monitor, and audit all sanitation logs
• Responsible for the cleanliness and working condition of all cleaning and washing equipment and address if needed any maintenance requirement
• Train and supervise the correct handling of equipment for all personnel concerned.
• Regular inspections on the conditions of equipment and follow up with maintenance reports daily or as required

Requirements:

• Minimum OND from a reputable institution
• Must have a full understanding of safety policies and procedures
• Proximity to highlighted location is an added advantage
• Salary is attractive with other benefits and bonuses

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Responsibilities:

Responsible for running errands for the company on the bike and a prompt time on delivery of assignments give                           

Requirements:

• Minimum SSCE/OND from a reputable institution
• Proximity to the highlighted location is an added advantage.
• Salary is attractive with other benefits and bonuses
• Preferred candidates must be between 27- 40 years old
• Candidate must possess valid Riders License.
• Candidate must have at least 3 years of experience as a dispatch Rider with good driving records

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Responsibilities:

• Organize, stock, and maintain store appearance
• Communicate with team members on shop performance and provide feedback for further shop improvements
• Responsible for maintaining a high level of customer service.
• Responsible for smooth change of shift and adequate handover
• Responsible for overseeing the day and night staff to ensure customer efficiency.
• Make sure all orders are placed on time and customers are attended to in good time
• Take daily inventory of all stock
• Ensure accuracy of all financial calculations and return appropriate change

Requirements:

• Minimum OND from a reputable institution
• Candidate must be able to hold healthy conversations
• Candidate must be agile and have good welcoming skills
• Proximity to the highlighted location is an added advantage.
• Salary is attractive with other benefits and bonuses