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  • Posted: Oct 1, 2021
    Deadline: Oct 8, 2021
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    Achieving Health Nigeria Initiative (AHNi) is an indigenous non-­â€Âprofit affiliate organization of Family Health International (FHI 360), registered in Nigeria in 2009. It aims to provide technical assistance to the government and people of Nigeria in the implementation of public health and development programs. Buildin...
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    Clinical Services Officer

    Location: OSS, Anambra, Nigeria
    Required services: Consultancy to Provide Key Population Services
    Duration: 42 Days with Possibility of extension
    Commencement Date: 03rd Nov, 2021
    Proposed Dates: Between 03rd Nov – 31st Dec, 2021 (excluding Public Holidays)
    Supervisor: STO - KP/CBO

    Background

    • FHI 360 will provide both facility-based and community-based comprehensive HIV services to KP through integrated community-based one stop shop clinics (OSS) and key population friendly health facilities (KPFHS)- faith-based, private, and public.
    • The OSS clinic model is a type of community-based differentiated ART service delivery model for KP. The KPFHF is aimed at sustainability and ownership of KP care through provision of ART services to KP in a conventional healthcare.
    • The OSS will have full continuum of staff (Front Desk Officer, Clinician, Pharmacist, Triage Nurse, Laboratory Scientist, Adherence Counsellor, Psychologist and Data entry clerk, case managers, janitor, and security personnel).
    • The OSS will be a Safe haven to members of the key populations community as it will provide non-biased, non-stigmatizing and nonjudgmental friendly services to the designated populations.
    • The OSS will be opened to members of the populations for all 5 working days of the week from 8:00am to 5:00pm on daily basis. However, there will be context specific service provision utilizing extended hours of service provision to address the need of clients who may not be disposed to visit the OSS during working hours or working days as arrangements can be made to visit at weekends based on discussions with the service providers at the facility.

     The specific objectives of the KP intervention include:

    • To create a supportive environment for key populations and foster community empowerment by providing a venue for relaxation, recreation, peer support, income generation and other activities to address underlying social factors such as SGBV and social marginalization.
    • To provide health education and promote safer behaviors (including safer sex and safe injection) to reduce the risk of acquiring or transmitting HIV and STIs.
    • To provide an integrated package of HIV/STI/RH services tailored to the needs of the KP clients through ‘friendly’ service providers who are sensitized and trained to serve KP.
    • To serve as a distribution point for condoms, lubricants and needles/syringes and other key commodities to reduce HIV transmission.
    • To build the capacity of KP CBOs to implement comprehensive HIV prevention and health promotion interventions.

    Basic Function

    • The clinical officer will provide leadership and technical support, general care, treatment and support to the Key populations (MSM, FSW, PWID & Transgender).

    Specific Deliverables
    Area 1:

    • Provide technical leadership and technical support related to clinical management of HIV/AIDS and Pre-exposure prophylaxis (PrEP) to Key populations (MSM, FSW, PWID & Transgender).
    • Provide ART services to Key Populations in line with current World Health Organization (WHO) recommendations and national guidelines both at the OSS and through mobile ART sites.
    • Oversee clinical HIV treatment protocols in each clinical department to reflect the needs of the Keys populations and ensure consistency of treatment services throughout the OSS.
    • Ensure a seamless delivery of service for clients from intake through discharge at the OSS.
    • Review and assess client treatment protocols and plans, including short- and long-term goals.
    • Review clinical records to evaluate the necessary level of client care.
    • Develop concept papers and research papers to improve and or extend existing studies in the management of HIV/AIDS activities.

    Area 2: Supervision of Clinical Services including mobile ART:

    • Effectively manage and supervise other health service providers, volunteers and case managers at the OSS as well as mobile ART teams.
    • Advise project team on national and state policies, procedures and licensing requirements and ensure compliance with all requirements and/or mandatory inspections.
    • Prepare formal evaluation of employee performance as scheduled and required.
    • Supervise weekly/monthly clinical staff meetings.
    • Identify and advise project management on training needs of all clinical staff to ensure a high degree of HIV treatment and care knowledge throughout the OSS.
    • Work with clinical and support staff to maintain a high degree of professionalism and excellent customer service.
    • Integrate OSS and mobile ART services with other project activities to enhance the achievement of project outcomes.

    Area 3: Monitoring and Evaluation:

    • Provide support to the Strategic Information (SI) unit to manage data collection for service delivery to Key Populations in project communities using nationally approved tools.
    • Ensure timely submission of quality reports to the FHI360 State office and Headquarters on monthly and quarterly basis or as required.
    • Support for data analysis, interpretation and use at the OSS. Use of data at facility level for decision making towards improve service delivery at the OSS.

    Area 4: Finance /Admin:

    • Support the development of budgets and work plans for clinical services in the OSS.
    • Provide support for prompt retirement of cash expenditure and advances.

    Area 5: Other assignments:

    • Proactively seek out and report relevant opportunities, success stories, linkages or challenges that may promote clinical services for the project.
    • Carry out any assignment as may be decided by FHI360 and the supporting SR.

    Requirements

    • MB.BS or similar Degree with 5 to 7 years relevant experience with at least 3 years of progressive experience working in Key populations program in Nigeria.
    • Minimum of 5 years’ experience in care and treatment for HIV/AIDS especially with HIV program
    • Possession of an MPH or post graduate degree in a related field is an added advantage.
    • Proven experience in project development, planning and facilitating technical training.
    • Familiarity with Nigerian public sector health system and NGOs and CBOs is highly desirable.

    Knowledge, Skills & Attributes:

    • Knowledge of health and development programs in developing countries in general and Nigeria specifically.
    • Clinical management and training experience and ability to understand full range of issues around the clinical management of HIV/AIDS, including provision of ART.
    • Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding Key Populations.
    • Ability to work well with others and to develop and maintain compatibility among OSS staff, subcontractors, consultants and recipients of assistance.
    • Ability to represent AHNI to donors, government officials and the NGO community in the State.
    • Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
    • High degree of proficiency in written and spoken English communication, including presentation and training skills.
    • Proven ability in supervising staff
    • Well-developed computer skills

    go to method of application »

    Psychologist

    Location: OSS, Anambra, Nigeria
    Required services: Consultancy to Provide Key Population Services
    Duration: 42 Days with Possibility of extension
    Commencement Date: 03rd Nov, 2021
    Proposed Dates: Between 03rd Nov – 31st Dec, 2021 (excluding Public Holidays)
    Supervisor: STO - KP/CBO

    Background

    • FHI 360 will provide both facility-based and community-based comprehensive HIV services to KP through integrated community-based one stop shop clinics (OSS) and key population friendly health facilities (KPFHS)- faith-based, private, and public.
    • The OSS clinic model is a type of community-based differentiated ART service delivery model for KP. The KPFHF is aimed at sustainability and ownership of KP care through provision of ART services to KP in a conventional healthcare.
    • The OSS will have full continuum of staff (Front Desk Officer, Clinician, Pharmacist, Triage Nurse, Laboratory Scientist, Adherence Counsellor, Psychologist and Data entry clerk, case managers, janitor, and security personnel).
    • The OSS will be a Safe haven to members of the key populations community as it will provide non-biased, non-stigmatizing and nonjudgmental friendly services to the designated populations.
    • The OSS will be opened to members of the populations for all 5 working days of the week from 8:00am to 5:00pm on daily basis. However, there will be context specific service provision utilizing extended hours of service provision to address the need of clients who may not be disposed to visit the OSS during working hours or working days as arrangements can be made to visit at weekends based on discussions with the service providers at the facility.

    The specific objectives of the KP intervention include:

    • To create a supportive environment for key populations and foster community empowerment by providing a venue for relaxation, recreation, peer support, income generation and other activities to address underlying social factors such as SGBV and social marginalization.
    • To provide health education and promote safer behaviors (including safer sex and safe injection) to reduce the risk of acquiring or transmitting HIV and STIs.
    • To provide an integrated package of HIV/STI/RH services tailored to the needs of the KP clients through ‘friendly’ service providers who are sensitized and trained to serve KP.
    • To serve as a distribution point for condoms, lubricants and needles/syringes and other key commodities to reduce HIV transmission.
    • To build the capacity of KP CBOs to implement comprehensive HIV prevention and health promotion interventions.
    • The Psychologist will work under the supervision of the OSS Clinician and PCT lead to provide Clinical Psychology support through the performance of the following duties:

    Specific Deliverables are:

    • Work within a multidisciplinary team in the OSS center according to the case management, bio-psychosocial approach;
    • Conduct screening and assessment of beneficiaries and develop individualized treatment and rehabilitation plans according to their needs;
    • Provide psychoeducation to beneficiaries and their families;
    • Provide psychological support and counseling services to beneficiaries and their families;
    • Provide family support when needed;
    • Facilitate group therapy and support group sessions in coordination with the multidisciplinary team;
    • Conduct home visits to provide further psycho-social support when needed;
    • Organize community, rehabilitation and awareness activities for beneficiaries and their families in coordination with the multidisciplinary team;
    • Attend and contribute to the weekly clinical supervision meeting;
    • Ensure the complete and updated filing of beneficiary information, including follow-up visits and referrals.
    • Assist in performing other tasks as requested.

    Minimum Recruitment Standards

    • BA / B.Sc in Psychology (MA Degree is preferred).
    • At least 2 years experience working within a multidisciplinary team.
    • Previous training on case management and/or bio-psychosocial approach is an asset.
    • Experience in Psychological First Aid, and other psychosocial support (MHPSS) activities
    • Experience in working with people with mental health issues as an added advantage.
    • Fluent in English (speaking, reading, writing).
    • Working knowledge of Hausa is an advantage.

    go to method of application »

    Data Clerk

    Background

    • FHI 360 will provide both facility-based and community-based comprehensive HIV services to KP through integrated community-based one stop shop clinics (OSS) and key population friendly health facilities (KPFHS)- faith-based, private, and public. The OSS clinic model is a type of community-based differentiated ART service delivery model for KP. The KPFHF is aimed at sustainability and ownership of KP care through provision of ART services to KP in a conventional healthcare.
    • The OSS will have full continuum of staff (Front Desk Officer, Clinician, Pharmacist, Triage Nurse, Laboratory Scientist, Adherence Counsellor, Psychologist and Data entry clerk, case managers, janitor, and security personnel).
    • The OSS will be a Safe haven to members of the key populations community as it will provide non-biased, non-stigmatizing and nonjudgmental friendly services to the designated populations. The OSS will be opened to members of the populations for all 5 working days of the week from 8:00am to 5:00pm on daily basis. However, there will be context specific service provision utilizing extended hours of service provision to address the need of clients who may not be disposed to visit the OSS during working hours or working days as arrangements can be made to visit at weekends based on discussions with the service providers at the facility.

     The specific objectives of the KP intervention include:

    • To create a supportive environment for key populations and foster community empowerment by providing a venue for relaxation, recreation, peer support, income generation and other activities to address underlying social factors such as SGBV and social marginalization.
    • To provide health education and promote safer behaviors (including safer sex and safe injection) to reduce the risk of acquiring or transmitting HIV and STIs.
    • To provide an integrated package of HIV/STI/RH services tailored to the needs of the KP clients through ‘friendly’ service providers who are sensitized and trained to serve KP.
    • To serve as a distribution point for condoms, lubricants and needles/syringes and other key commodities to reduce HIV transmission.
    • To build the capacity of KP CBOs to implement comprehensive HIV prevention and health promotion interventions.

    Specific Deliverables

    • Design, implementation, monitoring, evaluation and reporting at the OSS.
    • Ensure rigor and quality in data collection.
    • Responsible for data collation, processing and reporting of monthly summary forms from the One Stop Shop (OSS).
    • Carry out data verification exercises at various service points.
    • Participate in program review meetings.
    • Conduct routine Data Quality Assurance exercise at the OSS.
    • Participate in project baseline, midterm and end of project evaluation and special data requests.
    • Maintain an inventory of data collection tools in the facility.
    • Conversant in GF indicators reporting on HIV Prevention, Care and Treatment.
    • Carry out other activities assigned.

    Education and / or Experience
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required:

    • First Degree in Social Science, Public Health or another relevant discipline;
    • At least 1 years M&E experience in the Health sector, experience working on HIV treatment program or sexual and reproductive is an advantage.
    • Demonstrate computer literacy in MS-Office- Excel, Power Point and Word.

    Preferred Skills:

    • A good understanding of HIV Prevention Care and Treatment
    • A good understanding of LAMIS database
    • Proficiency in MS- office MS-Excel, Word, Power Point • Ability to multi-task and work under pressure.

    Other Competencies:

    • Time Management - Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
    • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
    • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively;
    • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
    • Cultural Sensitivity - Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.
    • Non-discriminatory - Do not discriminate persons based on sexual orientation or gender identity, age, preferred jobs or behavioral habits.

    Language Skills:

    • Excellent oral and written English communication skills.
    • Knowledge of Local Language preferred.
    • Demonstrated competency in public speaking.

    go to method of application »

    Laboratory Scientist

    Location: OSS, Anambra, Nigeria
    Required Services: Consultancy to Provide Key Population Services
    Duration: 42 Days with Possibility of extension
    Commencement Date: 03rd Nov, 2021
    Proposed Dates: Between 3rd Nov - 31st Dec, 2021 (excluding Public Holidays)
    Supervisor: STO - KP/CBO

    Background

    • FHI 360 will provide both facility-based and community-based comprehensive HIV services to KP through integrated community-based one stop shop clinics (OSS) and key population friendly health facilities (KPFHS)- faith-based, private, and public. The OSS clinic model is a type of community-based differentiated ART service delivery model for KP. The KPFHF is aimed at sustainability and ownership of KP care through provision of ART services to KP in a conventional healthcare.
    • The OSS will have full continuum of staff (Front Desk Officer, Clinician, Pharmacist, Triage Nurse, Laboratory Scientist, Adherence Counsellor, Psychologist and Data entry clerk, case managers, janitor, and security personnel).
    • The OSS will be a Safe haven to members of the key populations community as it will provide non-biased, non-stigmatizing and nonjudgmental friendly services to the designated populations. The OSS will be opened to members of the populations for all 5 working days of the week from 8:00am to 5:00pm on daily basis. However, there will be context specific service provision utilizing extended hours of service provision to address the need of clients who may not be disposed to visit the OSS during working hours or working days as arrangements can be made to visit at weekends based on discussions with the service providers at the facility.

     The specific objectives of the KP intervention include:

    • To create a supportive environment for key populations and foster community empowerment by providing a venue for relaxation, recreation, peer support, income generation and other activities to address underlying social factors such as SGBV and social marginalization.
    • To provide health education and promote safer behaviors (including safer sex and safe injection) to reduce the risk of acquiring or transmitting HIV and STIs.
    • To provide an integrated package of HIV/STI/RH services tailored to the needs of the KP clients through ‘friendly’ service providers who are sensitized and trained to serve KP.
    • To serve as a distribution point for condoms, lubricants and needles/syringes and other key commodities to reduce HIV transmission.
    • To build the capacity of KP CBOs to implement comprehensive HIV prevention and health promotion interventions.

    Basic Function

    • The main responsibility will be to provide Laboratory services to members of the Key populations and their partners at One-Stop-Shop (OSS).

    Specific Deliverables
    Area 1: Provide laboratory and point-of-care diagnostic services in support of HTS and ART for Key Populations:

    • Performing laboratory tests to produce reliable and precise data to support provision of the continuum of HIV treatment services.
    • Preparing Dried Tube Specimen (DTS) panels for IQC and EQA (Proficiency testing) to support HTS on the project.
    • Carrying out routine tasks accurately and following strict methodologies to carry out analyses.
    • Preparing specimens and samples
    • Maintaining and operating standard laboratory equipment
    • Maintaining personal expertise in clinical laboratory practice and innovative technology and equipment
    • Ensuring the laboratory is well-stocked with relevant consumables.
    • Following and ensuring strict safety procedures and safety checks within and around the laboratory.

    Area 2: Oversight and Supervision of Laboratory Services:

    • Working with the project team to develop and implement quality assurance systems to improve the quality of diagnostics and facilitate treatment and monitoring of HIV.
    • Supporting the development of project work plans and budgets to incorporate the procurement of equipment and supplies for laboratory services.
    • Supporting the use of emerging and appropriate technology for cost-effective service delivery
    • Supporting the design and implementation of innovative strategies for delivering needs-based training and mentoring for clinic staff in relevant areas
    • Supporting implementation and monitoring of biosafety and biosecurity in clinical service delivery, including the development of SOPs, guidelines and job aids.

    Area 3: Data Management and Reporting:

    • Produce computerized records to interpret and archive laboratory results to be presented to clinic staff and project team for informed decision making.
    • Provide support to the Strategic Information (SI) unit to support research (qualitative and quantitative) surveys on service delivery outcomes for HIV prevention, care and treatment.
    • Ensure timely submission of quality reports to the PR/SR on monthly and quarterly basis or as required.

    Area 4: Other Assignments:

    • Proactively seek out and report relevant opportunities, success stories, linkages or challenges that may promote laboratory services for the project.
    • Participate in Laboratory Technical Working Groups and represent the project at relevant fora.
    • Carry out any assignment as may be decided by the Clinical Supervisor, PR/SR.

    Qualifications

    • AMLSC with at least 5 years of progressive experience with a GF or PEPFAR supported laboratories.

    go to method of application »

    Adherence Counselor

    Location: OSS, Anambra, Nigeria
    Required Services: Consultancy to Provide Key Population Services
    Duration: 42 Days with Possibility of extension
    Commencement Date: 03rd Nov, 2021
    Proposed Dates: Between 3rd Nov - 31st Dec, 2021 (excluding Public Holidays)
    Supervisor: STO - KP/CBO

    Background

    • FHI 360 will provide both facility-based and community-based comprehensive HIV services to KP through integrated community-based one stop shop clinics (OSS) and key population friendly health facilities (KPFHS)- faith-based, private, and public. The OSS clinic model is a type of community-based differentiated ART service delivery model for KP. The KPFHF is aimed at sustainability and ownership of KP care through provision of ART services to KP in a conventional healthcare.
    • The OSS will have full continuum of staff (Front Desk Officer, Clinician, Pharmacist, Triage Nurse, Laboratory Scientist, Adherence Counsellor, Psychologist and Data entry clerk, case managers, janitor, and security personnel).
    • The OSS will be a Safe haven to members of the key populations community as it will provide non-biased, non-stigmatizing and nonjudgmental friendly services to the designated populations. The OSS will be opened to members of the populations for all 5 working days of the week from 8:00am to 5:00pm on daily basis. However, there will be context specific service provision utilizing extended hours of service provision to address the need of clients who may not be disposed to visit the OSS during working hours or working days as arrangements can be made to visit at weekends based on discussions with the service providers at the facility.

     The specific objectives of the KP intervention include:

    • To create a supportive environment for key populations and foster community empowerment by providing a venue for relaxation, recreation, peer support, income generation and other activities to address underlying social factors such as SGBV and social marginalization.
    • To provide health education and promote safer behaviors (including safer sex and safe injection) to reduce the risk of acquiring or transmitting HIV and STIs.
    • To provide an integrated package of HIV/STI/RH services tailored to the needs of the KP clients through ‘friendly’ service providers who are sensitized and trained to serve KP.
    • To serve as a distribution point for condoms, lubricants and needles/syringes and other key commodities to reduce HIV transmission.
    • To build the capacity of KP CBOs to implement comprehensive HIV prevention and health promotion interventions.

    Basic Function

    • The main responsibility will be to provide education about HIV-related issues and adherence counseling services at One-Stop-Shop (OSS) for Key Populations (KPs) and their partners.

    Specific Deliverables

    • Provide psychosocial and continuous support as well as treatment/PrEP preparation to KPs and their partners in the OSS.
    • Identify and address challenges/barriers to adherence to care and treatment to ART for KPs and PrEP for their partners.
    • Organize and facilitate support group sessions for infected and affected KPs.
    • Address aspects of behavior change in relation to HIV and ART.
    • Conduct Sexual network tracking/Partner notification services.
    • Facilitate the delivery of PWP information to clients enrolled in OSS.
    • Participate in home visits as appropriate to execute plan of care for clients.
    • Ensure client records are well maintained and compile periodic reports as necessary.
    • Ensure proper referral of patients where necessary including following up and reporting on the outcomes as necessary.
    • Coordinates patient tracking activities supported by the Case Managers including documentation and reporting of defaulter tracing activities.

    Requirements

    • B.Sc in Nursing / Nursing Midwife
    • Nurse Educator
    • Diploma in Counseling Psychology

    Experience & Skills:

    • 3 - 4 years’ experience, 1 year of which should be as an Adherence Counselor in HIV service delivery.
    • Excellent interpersonal and communication skills
    • Computer literacy.

    go to method of application »

    Pharmacist

    Location: OSS, Anambra, Nigeria
    Required services: Consultancy to Provide Key Population Services
    Duration: 42 Days with Possibility of extension
    Commencement Date: 03rd Nov, 2021
    Proposed Dates: Between 03rd Nov – 31st Dec, 2021 (excluding Public Holidays)
    Supervisor: STO - KP/CBO
    Job Category: Consultants

    Background

    • FHI 360 will provide both facility-based and community-based comprehensive HIV services to KP through integrated community-based one stop shop clinics (OSS) and key population friendly health facilities (KPFHS)- faith-based, private, and public. The OSS clinic model is a type of community-based differentiated ART service delivery model for KP. The KPFHF is aimed at sustainability and ownership of KP care through provision of ART services to KP in a conventional healthcare.
    • The OSS will have full continuum of staff (Front Desk Officer, Clinician, Pharmacist, Triage Nurse, Laboratory Scientist, Adherence Counsellor, Psychologist and Data entry clerk, case managers, janitor, and security personnel).
    • The OSS will be a Safe haven to members of the key populations community as it will provide non-biased, non-stigmatizing and nonjudgmental friendly services to the designated populations. The OSS will be opened to members of the populations for all 5 working days of the week from 8:00am to 5:00pm on daily basis. However, there will be context specific service provision utilizing extended hours of service provision to address the need of clients who may not be disposed to visit the OSS during working hours or working days as arrangements can be made to visit at weekends based on discussions with the service providers at the facility.

    The specific objectives of the KP intervention include:

    • To create a supportive environment for key populations and foster community empowerment by providing a venue for relaxation, recreation, peer support, income generation and other activities to address underlying social factors such as SGBV and social marginalization.
    • To provide health education and promote safer behaviors (including safer sex and safe injection) to reduce the risk of acquiring or transmitting HIV and STIs.
    • To provide an integrated package of HIV/STI/RH services tailored to the needs of the KP clients through ‘friendly’ service providers who are sensitized and trained to serve KP.
    • To serve as a distribution point for condoms, lubricants and needles/syringes and other key commodities to reduce HIV transmission.
    • To build the capacity of KP CBOs to implement comprehensive HIV prevention and health promotion interventions.

    Basic Function

    • The main responsibility will be to provide pharmaceutical care services and support medication adherence counseling services at One-Stop-Shop (OSS) for Key Populations (KPs) and their partners.

    Specific Deliverables
    Area 1: Delivery of pharmaceutical services in support of quality Antiretroviral Therapy (ART):

    • Dispense Antiretroviral drugs (ARVs) and other medication in line with approved regimens and standards.
    • Dispensing ARVs in appropriate packaging with clear instructions
    • Providing medication-related counseling, including reinforcing adherence and advising on potential side effects and drug interactions
    • Providing drug information to health service providers and clients on request
    • Identifying and supporting follow-up of clients who do not return for refills of their ARVs.
    • Working with providers and clients to identify, manage, and report adverse drug reactions and drug interactions.
    • Contributing to decision making on treatment and care for individual clients
    • Ensure Good Pharmaceutical Practice (GPP) and standards
    • Calculate drug storage needs for ART start-up and expansion.
    • Monitor ARV and other drug (STIs, OIs, etc.) stock levels at the OSS and communicate with the project team for re-stocking.
    • Contribute to forecasting /quantification of health commodities and monitoring of drug distributions.
    • Oversee drug logistics i.e., stock-taking, proper drug storage, drug stock out and monitor the effectiveness of the pull system.

    Area 2: Internal and External Quality Control Systems:

    • Assess the functionality of existing pharmaceutical management systems and develop implementation plans that prioritize and address gaps.
    • Oversee quality assurance systems at the OSS by close monitoring of prescription patterns, ensuring proper documentation, side effects monitoring (pharmacovigilance) and reducing dispensing errors.
    • Identify needs for information resources—for example, ART guidelines and drug information for medication counselling.

    Area 3: Monitoring and Evaluation:

    • Implement monitoring and reporting of medication errors, suspected adverse reactions to medicines, and other medication-related events.
    • Monitoring ART prescriptions for appropriateness and discrepancies
    • Monitoring adherence to ARVs; working with clients and other health service providers to address difficulties.
    • Address emerging problems as client numbers increase.
    • Contribute to the development of data collection tools for KPs (HTS, ART and Prevention for Positives)
    • Monitor and report weekly enrolment.
    • Provide support to the Strategic Information (SI) unit to conduct research (qualitative and quantitative) surveys on service delivery outcomes for HIV prevention, care and treatment.
    • Ensure timely submission of quality reports to the PR/SR on monthly and quarterly basis or as required.
    • Maintenance of transaction records and inventory management tools as required to ensuring transparency in commodity management records.
    • Ensure timely, accurate and timely reporting of logistics reports to facilitate stock replenishment and accountability.

    Area 4: Other assignments:

    • Proactively seek out and report relevant opportunities, success stories, linkages or challenges that may promote clinical services for the project.
    • Carry out any assignment as may be decided by the PR/SR.

    Minimum Recruitment Standard

    • B.Pharm or Pharm. D with at least 2 years minimum Pharmaceutical experience and working with Key Populations
    • A registered member of the Pharmaceutical council of Nigeria will be a huge advantage with valid council registration
    • Experience working with Civil Society Organizations
    • Excellent ability to communicate and maintain diplomatic and productive relations with the team; resourcefulness, flexibility, and ability to work in a fast changing and challenging environment
    • Familiarity with Nigeria Public Sector Health Systems, NGOs and CBOs will be highly desirable

    go to method of application »

    Front Desk Officer

    Required services: Consultancy to Provide Key Population Services
    Duration: 42 Days with Possibility of extension
    Commencement Date: 03rd Nov, 2021
    Proposed Dates: Between 03rd Nov – 31st Dec, 2021 (excluding Public Holidays)
    Supervisor: STO – KP/CBO

    Background

    • FHI 360 will provide both facility-based and community-based comprehensive HIV services to KP through integrated community-based one stop shop clinics (OSS) and key population friendly health facilities (KPFHS)- faith-based, private, and public. The OSS clinic model is a type of community-based differentiated ART service delivery model for KP. The KPFHF is aimed at sustainability and ownership of KP care through provision of ART services to KP in a conventional healthcare.
    • The OSS will have full continuum of staff (Front Desk Officer, Clinician, Pharmacist, Triage Nurse, Laboratory Scientist, Adherence Counsellor, Psychologist and Data entry clerk, case managers, janitor, and security personnel).
    • The OSS will be a Safe haven to members of the key populations community as it will provide non-biased, non-stigmatizing and nonjudgmental friendly services to the designated populations. The OSS will be opened to members of the populations for all 5 working days of the week from 8:00am to 5:00pm on daily basis. However, there will be context specific service provision utilizing extended hours of service provision to address the need of clients who may not be disposed to visit the OSS during working hours or working days as arrangements can be made to visit at weekends based on discussions with the service providers at the facility.

     The Specific Objectives of the KP Intervention Include:

    • To create a supportive environment for key populations and foster community empowerment by providing a venue for relaxation, recreation, peer support, income generation and other activities to address underlying social factors such as SGBV and social marginalization.
    • To provide health education and promote safer behaviors (including safer sex and safe injection) to reduce the risk of acquiring or transmitting HIV and STIs.
    • To provide an integrated package of HIV/STI/RH services tailored to the needs of the KP clients through ‘friendly’ service providers who are sensitized and trained to serve KP.
    • To serve as a distribution point for condoms, lubricants and needles/syringes and other key commodities to reduce HIV transmission.
    • To build the capacity of KP CBOs to implement comprehensive HIV prevention and health promotion interventions.

    Basic Function:

    • He/she is the first point of contact with the KPs or any other person entering the OSS.
    • He/She must be a KP community member.
    • Greet all the entrant into the OSS.
    • Register clients according to established protocols.
    • Assist Clients to complete all necessary forms and documentation.
    • Ensure Clients information is accurate.
    • Inform Clients of medical office procedures and policy.
    • In liaison with the record unit maintain and manage client records
    • Move Clients through appointments as scheduled.
    • Answer incoming calls and deal with inquiries.
    • Transfer calls as required.
    • Schedule Clients appointments
    • Deal with incoming and outgoing post
    • Complete other clerical duties as assigned.
    • Maintain stock of forms and office supplies.
    • Ensure reception area is well maintained, neat and clean.
    • Safeguard Clients privacy and confidentiality

    Qualifications

    • BSc / ND / HND Administrations / Secretarial studies.
    • 3-5 cognate experience in a similar or related field.

    Method of Application

    Interested and qualified institutions should send in their Resume and Application to: GF_Advert@ahnigeria.org using the Job Title as the subject of the email.

    Note: Members of Key populations are strongly advised to apply.

    Build your CV for free. Download in different templates.

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