Job Openings at Upbeat Centre

Principal Duties and Responsibilities
Daily Operations:

• Train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.
• Achievement of budgeted food sales, beverage sales and labour costs
• Achieve maximum profitability and overall success by controlling costs and quality of service
• Participation and input towards F & B Marketing activities
• Completion of successful catering for all Events Upbeat caters for in an accurate and timely fashion
• Help in preparation of forecast and actual budget function sheets.

Customer Service:

• Ensure the Restaurant teams is always welcoming and friendly to customers.
• Welcome guests and ensure all customer feedback are tracked on Glitch report. Ensure proper follow up till issue has been resolved.
• Receive and validate cash, cheque, credit card, bank transfers or POS payments made; accurately record payments and issue receipts where necessary.
• Ensure that attendance records for all Restaurant activities are accurate and updated regularly.
• Listen to team members’ feedback and resolve any issues or conflicts; Motivate team members and lead by example.
• Ensure proper flow of orders, to make sure customer orders are received on time.
• Work with the sales team to process guests’ reservations; confirm availability, ensure payment is made and approved and confirm registration to guest and appropriate unit.
• Ensure interdepartmental communication is maintained through the proper channel(s).
• Supervises the functions happening in the event rooms to ensure that food set up is done well, the servers are well groomed and ready to serve, and that clearing is done after the event.

Inventory:

• Reconcile the inventory recorded at the beginning of the shift against end of shift sales made by the Cashier.
• Ensure that the till stock levels for Upbeat bite, drinks, Service tools and consumables does not go below reorder level; raise stock requisition as at when due to ensure consistency.
• Work with the Accountant to evacuate sales envelopes from the drop safe while ensuring accurate reconciliation of all recorded transactions.
• Reconcile breakages the cashier and ensure that this is communicated with Finance for reconciliation.

Requirements

• Candidates should possess an HND / Bachelor's Degree with 3 - 5 years relevant work experience.

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Principal Duties and Responsibilities

• Prepare Schedule for Operation Float and Petty Cash payment Voucher
• Collect and enter data for various financial spreadsheets
• Daily filing and safekeeping of source documents
• Prepare Daily Sales Summary and Overage/Shortage report for Front Desk and Restaurant Sales
• Checking of sales receipt against payment evidence
• Prepare report of variances or irregularities observed during sales and payment confirmation and submit to Finance head
• Perform routine calculations to produce analyses and reports as requested by the finance Head
• Check financial documents and journal entries for accuracy
• Monitoring inventory of POS papers ensure re-stocking
• Prepare weekly schedule for payment to vendors
• Prepare Daily schedule of Meeting &Event invoices submitted to finance
• Prepare daily schedule of vendors invoices and submit to finance
• Check and confirm accuracy of invoices and receipts with the approved Memo
• Check and confirm accuracy of Items received from Vendor with the receiving department.

Experience and Qualifications

• Candidates should possess an HND / B.Sc Degree in Accounting, Finance, or other related disciplines with 1+ years post-NYSC work experience.

Competency and Skills Requirements:

• Good analytical and organizational skills.
• Good planning and numeric skills.
• Strong Microsoft Office skills.
• Relationship Management Skills.
• Good Communication Skills.

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Responsibilities

• Coordinate all activities for groups of campers
• Escort and oversee children
• Educate campers through games and explorations
• Set up and maintain equipment especially during shared activities
• Resolve occasional fights between children and address behavioral issues
• Make sure all safety rules are followed.
• Ensure camping site is clean and that campers don’t litter recreational areas or nature
• Keep accurate incident logs.
• Ensure that all classes are attended by kids who have paid for access.
• Take diligent attendance.

Requirements

• Candidates should possess a Bachelor's Degree / HND qualification with 0 - 2 years work experience.

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Principal Duties and Responsibilities

• Support the Marketing team to develop and implement innovative marketing strategies that will help strengthen our brand and drive sales, ensuring effective and efficient executions.
• Assist in the activation of impactful marketing campaigns from conception through to execution and evaluation.
• Support the Marketing team to collate & track key data for weekly report, and share data analysis with stakeholders.
• Update social media pages daily (Twitter, LinkedIn, Instagram), work alongside the team to optimise campaigns.
• Undertake daily administrative tasks to ensure the functionality of the department’s activities.
• Support the Marketing team in organizing and implementing various projects and events.
• Monitor all department schedules and set appropriate reminders (e.g., social media schedules, stakeholder meetings etc.
• Employ marketing analytics techniques to gather important data (social media, web analytics, surveys, rankings etc.)
• Update departmental folders - reports, contracts and ensure all relevant documentation are kept up-to-date and secure.
• Assist in organizing promotional events and traditional or digital campaigns and attend them to facilitate their success.
• Assist in the preparation of promotional presentations/proposals.
• Write marketing literature - press releases, blog post - to augment the company’s presence in the market.
• Assist in developing and managing contents for website and social media platforms.
• Prepare weekly activity report as required by the Head, Marketing.

Experience and Qualifications

• A First Degree in Marketing or any related Social Science discipline.
• Minimum of two (2) years’ experience with at least one (1) year experience handling similar responsibilities.

Competency and Skills Requirements:

• Basic knowledge of trends and developments in the Sports Gaming & Hospitality Business.
• Basic understanding of content creation and marketing tools – Inshot, Canva, Mailchimp
• Good knowledge of MS Office, marketing computer software and online applications (CRM tools, Online analytics, Google AdWords etc.)
• Knowledge of photo and video editing skills
• Good analytical abilities and working knowledge of, but not limited to, LinkedIn, Instagram & Twitter
• Exceptional Negotiation & Relationship Management Skills
• Networking & Influencing Skills
• Excellent verbal and written Communication skills
• Good Presentation Skills
• A passion for excellence.