Job Openings at Softnoon Holdings

JOB DESCRIPTION

• We are looking for a production associate to work closely with the production team to produce and create new best-in-class podcast content.
• Support the production of new content
• Work closely with the production and editorial teams on the editorial agenda and deliverables
• Book talent and guests
• Conduct research and fact-checking, find contextual audio materials (e.g., news clippings), pre-interview guests, and reserve studio time
• Help outline, produce, and assemble episodes throughout all stages of production
• Help edit, mix, and sound design the episodes
• Help project manage production schedules and workflow
• Work cross functionally with other teams like editorial, social, digital, marketing, sales, ops, etc to support podcast needs and the development of its business

QUALIFICATIONS

Education and experience:

• Bachelor's degree in Communications or related area
• At least 1- 2 year experience in development or production podcasts, radio, or audio content
• Ability to work across a variety of genres such as culture, tech, lifestyle, and true-crime, and styles such as documentary-style, interview-style, narrative, and conversation
• Proficiency in editing tools and software, and ability to meet deadlines
• Skilled in video graphics effect (VFX) and editing.

REQUIREMENTS

• An ear for good audio and ideas on audio storytelling
• Strong editorial judgment and the ability to produce compelling, thought full, and thought-provoking podcasts
• Proficiency in audio production and editing skills, and strong understanding of audio hardware, software, and facilities
• Strong communication, interpersonal, and collaboration skills
• Strong organizational and project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• A passion for media and broadcasting

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JOB DESCRIPTION

• Welcoming guests, determine the nature of the business, and announces guests to appropriate personnel.  
• Answering incoming telephone calls, determining the purpose of callers, and forwarding calls to appropriate personnel or department.  
• Taking and delivering messages or transferring calls to voicemail when appropriate personnel is unavailable.  
• Scheduling meeting/conference rooms.  
• Assist administrative assistants with clerical duties to include faxing, copying, and organizing/maintaining files.  
• Coordinate with vendors and services they provide.  
• Ensure the main voicemail reflects office closings, special events as well as posting office closed signs.  
• Answering questions about the organization and provides callers with address, directions, and other information requested.
• Receiving and forwarding incoming emails.
• Receives, sorts and distributes mail.  

REQUIRED SKILL

• Smart and good looking 
• Polished professional with an outgoing attitude 
• Be a team player and love to make the guests feel at home.  
• Excellent typing skills (word processing; 50-60 wpm), high level of proficiency with general office PC applications (i.e. MS Word, MS Excel, MS Access, MS PowerPoint) and comfort with learning new applications as required.  
• Demonstrate excellent organizational, coordinating and personal interface skills.  
• Commitment to work overtime on occasion.  
• Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment.  
• Must reside around Lekki and Ajah axis

EDUCATIONAL QUALIFICATION

Must have at least OND/HND in any field of study. 

EXPERIENCE

At least 1 years of progressive related experience

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We search for an oriented Community Lead to help grow the organization.

JOB DESCRIPTION

• Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
• Follow up in person with all members who’ve submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative response.
• Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution fully meets the member’s needs.
• Complete the New Member Orientation process for all new accounts within the building.
• Curate new member on-boarding materials such as welcome member notes, FAQ guides, etc to provide on move-in day.
• Activate new members (virtual members and office space members).
• Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate Events team.
• Set up and host weekly “social events” that help to create a community within your location and execute “Value-Driving” events planned by the Community Experience team when applicable in the building (ex. “ Happy Hour”).

EDUCATIONAL QUALIFICATIONS

• B.Sc or HND in Marketing, Sales or any related discipline

EXPERIENCE

• 2 -4 years in a sale, community or marketing role
• Experience in managing and motivating staff.

SKILL AND ABILITIES

• Knowledge of customer service practices and principles.
• Ability to plan and execute events.
• Superior listening, verbal and written communication skills.
• Ability to handle stressful situations appropriately.
• Must be able to prepare management reports and correspondence.
• Good stress and time management skills
• Highly organized and detailed
• Loves to interact and socialize.