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  • Posted: Jan 21, 2021
    Deadline: Jan 30, 2021
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    Save the Children invests in childhood - every day, in times of crisis and for our future. In the United States and around the world, we give children a healthy start, the opportunity to learn and protection from harm. By transforming children's lives now, we change the course of their future and ours. Please give monthly and support our mission. Save the...
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    Mental Health and Psycho-social Support (MHPSS) Coordinator

    Job No.: 210000D6
    Location: Maiduguri, Borno
    Reporting to: Child Protection Sector Lead
    Staff Reporting to this Post: 3
    Budget Responsibility: Yes
    Employee Status: Fixed Term

    Child Safeguarding

    • Level 3. The responsibilities of this post may require the post holder to have regular contact with children and young people. In the overseas context, all posts are considered to be level 3.
    • As part of these responsibilities, the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis.  The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.

    Company Overview
    Save the Children is an International Organization with a dual mandate of humanitarian and development work. It has been working for the rights of Children globally for over 90 years. Save the Children has been working in Nigeria since 2001 and has presence in 20 states. Save the Children launched the humanitarian response in North-East Nigeria in 2014 and since then has drastically expanded its capacity to provide life-saving assistance to people affected by the conflict. Its humanitarian response currently delivers integrated programmes to enhance food security, restore livelihoods, reduce malnutrition, improve psychosocial wellbeing, protect children, and improve access to education and water, sanitation and hygiene services. SC currently works in six LGAs in Borno, Maiduguri (MMC), Kaga, Magumeri, Mafa, Biu, Jere and Konduga, and plans to expand to Gwoza.

    Role Purpose

    • The purpose of this position is two-fold: 1) to oversee quality improvements in Save the Children’s mental health and psychosocial support interventions for children affected by the conflict in NE Nigeria; and 2) to provide clinical supervision to Save the Children and partners’ child protection staff, as they themselves provide case management and psychosocial support to children.
    • Save the Children has been implementing child-friendly spaces and a case management system to support children affected by the conflict in Borno State for over five years. Evaluations of our work have highlighted a need to offer more in-depth, structured psychosocial support interventions to children whose mental health has suffered as a result of their experiences. We are therefore looking for an MHPSS expert to provide guidance on the development of new interventions to provide appropriate levels of support to these children, whilst also offering advice on how to improve the MHPSS content of our existing activities.
    •  Through the provision of clinical supervision, the role also has an essential element of capacity building and promotion of professional learning and self-care for child protection staff, who work directly with children and families who have undergone stressful and traumatic experiences. Clinical supervision preliminary aims to help case management staff to receive feedback, reflect upon and learn from casework to build on their professional skills and expertise. It also contributes to mitigate extreme levels of stress and prevent burn-out and vicarious traumatisation by engaging staff in a process that allows them to explore and elaborate emotions, frustrations, concerns and anxieties in a constructive manner. Clinical supervision is required to assist Case Management staff to effectively and positively deal with the demands placed on them, to respond to challenges they face in their daily casework as well to their own well-being and that of the children and families they work with. Effective clinical supervision will also increase staff’s productivity and skills at work, will help them maintain their professionalism and the quality of services offered to children and their families.
    • The MHPSS Coordinator is required to travel to field sites regularly.
    • In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

    Key Areas of Accountability
    Clinical Supervision:

    • Provide technical and practical guidance to Save the Children and partners’  Child Protection in Emergencies staff on how to support and monitor the work of the caseworkers, facilitators and animators in a structured way, ensuring the quality of the intervention.
    • To provide structured feedback and support to caseworkers, facilitators and animators in their role as first-line providers of MHPSS to children affected by the conflict.  Support CPiE staff to learn from experiences and to gain expertise in MHPSS and build on their professional skills in this area.
    • Assist and advise on setting-up peer to peer sessions or reflective practices for Case Management teams, and group facilitators and animators.
    • Allow  CPiE staff to express and process emotions, challenges, worries and frustrations arising from their work. Impart skills and knowledge on self-care, which empower staff to deal with the stresses inherent in their daily work and help them explore ways of enhancing their personal care and development.

    Technical support to MHPSS programming activities to ensure quality and accessible MHPSS services by trained, confident and informed staff:

    • Ensure quality delivery of programme activities, for example, monitoring against log frames, budget forecast and reporting and monitoring on the BvA.
    • Preparation of timely programme and donor reports for child protection project activities in compliance with internal and external requirements.
    • Provide technical support, capacity building and guidance on MHPSS activities (direct and partner implementation), including but not limited to:
      • Ensuring assistance is provided to children affected by the conflict in a  dignified, respectful, equitable and inclusive manner that supports their resilience
      • Ensuring all MHPSS activities are culturally sensitive and appropriate
      • Consultations with beneficiaries and communities on their needs and capacities and build assistance around their suggestions
      • Tools and criteria for the identification of boys and girls who require MHPSS
      • Assisting children in acute distress and alleviating their stress, for instance ensuring that all staff / partners are trained on PFA and feel confident to use it
      • The mainstreaming of inter-agency guidelines (e.g. IASC MHPSS guidelines) and standards (e.g. CPMS) across the different sectors of programme activities delivered by SC and its partners
      • The use of resilience techniques for the body and mind with children and adolescents
      • The use of structured and manualised MHPSS techniques
      • The participation of parents and caregivers in MHPSS activities
      • The quality of the MPHSS activities and monitoring to support this. 
      • Ensuring the over all coordination of HEART and PWV implementation across location of intervention.
    • Initiate structured MHPSS activities for groups of boys and girls of different age groups, with particular attention to survivors of SGBV, unaccompanied children and other children who present with signs of poor mental health and distress
    • Identify MHPSS service providers and agree referral pathways for children with severe mental disorders
    • Develop MHPSS guidelines to be used by staff, partners and volunteers.

    Proposed Outputs:

    • Regular group supervision sessions for CPiE staff to discuss complex cases and feedback sessions in all Local Government Areas where Save the Children’s Child Protection work is implemented.. 
    • Individual counselling sessions with staff (including part staff) where required to discuss complex cases.  
    • Be available on call/skype if any urgent matters arise that a staff would like to share regarding their casework or his/her personal well being
    • Debrief to Child Protection Specialist on overall status of the teams
    • Bi -monthly progress reports to the Child Protection Specialist to highlight needs and gaps.
    • Development of peer/reflective practises with teams
    • Review of current MHPSS practices, reflecting on a cross-sectoral approach, with clear recommendations and a related action plan, including capacity development (clearly budgeted, mapped out in terms of timelines and reflecting resources required).Relevant guidance documents or training materials.   
    • Structured MHPSS activities for boys and girls, organised in age-appropriate groups with a clear methodology or curriculum to promote mental well-being. Such activities must align with donor commitments in already-funded projects.

    Behaviours (Values In Practice)
    Accountability:

    • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
    • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

    Ambition:

    • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
    • Widely shares their personal vision for Save the Children, engages and motivates others
    • Future orientated, thinks strategically and on a global scale.

    Collaboration:

    • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
    • Values diversity, sees it as a source of competitive strength
    • Approachable, good listener, easy to talk to.

    Creativity:

    • develops and encourages new and innovative solutions
    • willing to take disciplined risks.

    Integrity:

    • honest, encourages openness and transparency; demonstrates highest levels of integrity

    Requirements
    Essential:

    • MSc/Ph.D. in Clinical Psychology
    • Minimum 4 years post NYSC experience in clinical supervision and debriefing
    • Have a valid and active practice license
    • Experience in Psychological First Aid, and other psychosocial support (MHPSS) activities
    • Experience working in Child Protection programs, including those with MHPSS components
    • Experience of initiating MHPSS activities
    • Experience of developing training modules on MHPSS and facilitating training
    • Experience capacity building teams/individuals
    • Fluent in English
    • Working knowledge of Hausa and /or Kanuri
    • Excellent attention to detail, organisational skills and discretion with confidential information
    • Ability to work independently and proactively

    Desirable:

    • Experience working in an NGO
    • Experience in humanitarian emergencies and/or a refugee/displacement-setting
    • Experience of project management, donor reporting and contributing to proposal development.

    The Organisation

    • We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better health care, education and child protection. We also campaign and advocate at the highest levels to realize the right of children and to ensure their voices are heard. 
    • We are working towards three breakthroughs in how the world treats children by 2030:
      • No child dies from preventable causes before their 5th birthday
      • All children learn from quality basic education and that,
      • Violence against children is no longer tolerated
    • We know that great people make a great organization and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.
    • Save the Children is committed to ensuring that all our personnel and programmes are absolutely safe for children.
    • We undertake rigorous procedures to ensure that only people suitable to work with children are allowed to join our organization and all candidates will, therefore, be subject to this scrutiny.
    • We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

    go to method of application »

    Case Management Officer

    Job No.: 210000E1
    Location: Maiduguri, Borno
    Employee Status: Fixed Term
    Grade: 4

    Child Safeguarding

    • Level 3: The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

    Role Purpose

    • This position is responsible for ensuring proper and quality implementation of the Case management component of the Child protection programme
    • S/he will need to co-ordinate with other Emergency Response team members and SC staff, especially Implementation Management, health, education and other relevant technical sectors, to ensure a rapid, proportionate and effective response
    • S/he will need to ensure response to immediate child protection issues with simultaneous consideration of longer term needs and possible scenarios
    • Depending on the situation the specialist may need to take a very active role in technical co-ordination, support and advocacy with the country specific child protection Clusters and other stakeholders and technical agencies relevant to the sector.
    • In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

    Scope of Role:

    • Reports to: Case Management Coordinator

    Key Areas of Accountability

    • Facilitate all trainings on case management for case workers
    • Collate and compile all work plans and share with SCI weekly.
    • Conduct referral and  protection mapping (any other assessments)
    • Lead the formation and initial training of foster parents
    • Ensure meetings and activities hold monthly
    • Ensure all documentation, reports, and records are maintained per agreed procedure, and information is provided on community activities as required.
    • Facilitate mentoring and coaching of case workers on various topics, as outlined in the implementation plan.
    • Maintain documentation and CPIMS systems at the community/state office level: under the guidance of CPIMS Officer, Work with the SCI Field Manager to ensure that all financial activities conducted in camps are properly documented in line with Donor procedures and with SC policies.
    • Ensure all cases are case managed with confidentiality clause adhered to
    • Coordinate case conference meetings
    • Daily supervision of the Child protection case workers.
    • Ensure that case workers are trained on UASC and registration of the children
    • Ensure the quality of the inter-agency case management tools
    • Report general protection issues present in the camps to SCI protection Advisor
    • Participate in the CP assessment and analysis process
    • In coordination with the CP team, support regular participatory activities with different groups of children to identify issues affecting children in camps and assists team to develop appropriate responses.
    • Must adhere to the child safeguarding and protection policies and reporting standards.
    • Write and submit weekly activity reports.
    • Other ad hoc tasks as requested by Line Manager.

    Behaviours (Values in Practice)
    Accountability:

    • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
    • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

    Ambition:

    • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
    • Widely shares their personal vision for Save the Children, engages and motivates others
    • Future orientated, thinks strategically and on a global scale.

    Collaboration:

    • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
    • Values diversity, sees it as a source of competitive strength
    • Approachable, good listener, easy to talk to.

    Creativity:

    • Develops and encourages new and innovative solutions
    • Willing to take disciplined risks.

    Integrity:

    • Honest, encourages openness and transparency; demonstrates highest levels of integrity

    Additional Job Responsibilities

    • The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

    Experience and Skills
    Essential:

    • University Degree or equivalent in Social Work, Social Science, Development Studies or equivalent combination of relevant training and experience
    • Between three and four years of work experience in Protection work, supervision, community mobilisation and distributions and solid understanding of the actual Nigeria Emergency context.
    • Proven ability to supervise a CP project with holistic approach and integrated to child protection right
    • Speaking fluent  English, and other languages of Northern Nigeria  is an advantage
    • Computer literate

    Desirable:

    • High level of personal integrity, commitment and professional responsibility
    • Excellent communication skills,
    • Team player with strong leadership skills
    • Mature personality with life experience is an advantage
    • Able to be a self-started and work in challenging contexts and fragile environment.

    go to method of application »

    Driver

    Job ID: 210000EJ
    Grade: 6
    Post Type: National
    Employee Status: Fixed Term

    Child Safeguarding

    • Level 3- The responsibilities of the post may require the post holder to have regular contact with children or young people and, in the overseas context all posts are considered to be level 3 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people.

    Role Purpose

    • Driver is responsible for the safe driving of Save the Children International vehicle, staff and Assets.
    • The Driver will ensure cleaning, proper maintenance of vehicles in compliance with the Driver’s handbook and safe driving standards, ensuring the vehicle is fuelled in time for trips and the proper management of the fuel supply for that vehicle.
    • The driver should do so in accordance with SC policies and procedures.

    Scope of Role

    • Reports to: Supply Chain Assistant
    • Staff directly reporting to this post: None

    Key Areas of Accountability
    Key Accountabilities:

    Documentation:

    • Maintain the vehicle log and fuel consumption documentation
    • Keep the Vehicle Documents Folder up-to-date:
    • Support the Head Driver with the Vehicle Usage report, including trip use, mileage and fuel consumption.
    • Maintain a valid driver license, registration and valid permits all the time

    Control of Vehicles:

    • Ensure that all vehicle journeys are authorized in advance by Line Managers.
    • Ensure that all vehicle journeys are to be recorded in the log book at the start and completion of the journey
    • Ensure that the keys and vehicle documents are kept in a secure place when the vehicle is not in use.
    • Ensure that s / he wears the vehicle safety belt and all passengers also wear seat belts before driving the vehicle.

    On the road:

    • Ensure that the line manager is immediately informed of any accidents, the Accident report is filled immediately and the accident reported to the police as soon as possible.
    • Ensures safety of passengers at all times
    • Safe transport of all staff, equipment, and materials
    • Save the Children has a no passenger policy – this relates to all non agency personnel and is for reasons of safety, the continuance and equity of the programme.
    • Save the Children may give lifts to agency and Governmental staff on occasion for the benefit of the programme – see passenger policy for details.
    • SCI reserves the right to refuse entry to a vehicle any staff member without identification documents or who cannot be identified by SC staff.
    • In the event of a medical emergency lifts may be given on prior approval of the programme manager – see passenger policy for details.

    Vehicle Checks:

    • Check the vehicle prior to its use in the morning and after use
    • Check the vehicle before departing from work.
    • Check, on taking over a vehicle, that the items listed on the Vehicle Check List and the items listed in the Vehicle Tools and Materials Inventory are present and in full functioning order.

    Vehicle Defects:

    • A driver is to check for vehicle defects and damage to the vehicle and ensure that he reports them to his line manager. After consulting a mechanic, the line manager will make the decision as to whether the vehicle should be taken off the road for repair.
    • Report and supervise all maintenance and repair needs of assign vehicle.

    Cleanliness & Visibility:

    • The driver is responsible for ensuring that his vehicle is kept clean on the outside and inside at all times. The driver is also to keep the vehicle tidy and ensure that all rubbish is removed from the vehicle after a journey.
    • Driver is to ensure SCUK visibility protocols are adhered to at all times.

    Other:

    • Follow and abide by the traffic rules, SC regulations, driver safety manual and any other instructions given by the Line Manager
    • Maintain all vehicle’s safety equipment, as per vehicle safety kit, in liaison with the logistics officer – including first aid kit, communication equipment, tow rope and fire extinguisher
    • Work after duty hours or holidays as and when required and with prior notice from line manager
    • Perform any other relevant and appropriate requested by the Line Manager

    Skills & Experience
    Administrative & General Skills:

    • A full and clean driving license
    • Should have 3-5 years experience of professional driving.
    • Prior experience as a driver in an international NGO, UN agency or private company
    • Ability to multi-task and work calmly under pressure is essential for this position.
    • Excellent interpersonal skills and demonstrated ability to lead and work effectively in insecure environments is critical.
    • Some practical experience of user vehicle maintenance.
    • Personal Qualities:
      • A proactive and flexible approach to work
      • An ability to work with minimum supervision
      • A systematic approach to work
      • A people orientated person who enjoys working in a team
      • A keen interest in self development
      • A reliable, polite and professional attitude to ensure SCI is perceived as such.
    • Working knowledge of the Save the Children Emergency Manual, Sphere, and Convention on the Rights of the Child.
    • Strong oral and written English language communication skills required.
    • Ability to speak Hausa language fluently.
    • The capacity and willingness to be extremely flexible and accommodating in difficult and frustrating working circumstances is required.

    Desirable:

    • Any additional skills and / or experience that could be used by Save the Children would be taken into account in the selection process.
    • A heavy goods driving license.

    Skills and Behaviours (our Values in Practice)
    Accountability:

    • Accuracy and timeliness in all areas of responsibility
    • High level of accuracy in work, and ability to analyse complex sets of relationships and situations
    • Holds self and others accountable

    Ambition:

    • Creating best-in-class EA function
    • Future-orientated, thinks pro-actively

    Collaboration:

    • Working effectively with stakeholders to achieve common goals
    • Excellent communication and interpersonal skills
    • Builds and maintains effective relationships, with their team, colleagues, members and external partners
    • Approachable, good listener, easy to talk to

    Creativity:

    • Designing more effective admin systems
    • Willing to take disciplined risks

    Integrity:

    • Honest, encourages openness and transparency, demonstrates highest levels of integrity.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note

    • Applicants are advised that Save the Children International does not require any payment or expense during the entire recruitment process. Any request in this direction should be immediately reported as it is contrary to the values and practices of our organization.
    • Due to the volume of applications received, Save the Children may not provide feedback to all applicants. Only shortlisted candidates will be contacted.
    • Qualified candidates are encouraged to apply as soon as possible, as applications will be reviewed as received. Save the Children reserves the right to change the closing date, if considered necessary.

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