Case Management Officer at Save The Children

Job No.: 210000E1
Location: Maiduguri, Borno
Employee Status: Fixed Term
Grade: 4

Child Safeguarding

• Level 3: The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

Role Purpose

• This position is responsible for ensuring proper and quality implementation of the Case management component of the Child protection programme
• S/he will need to co-ordinate with other Emergency Response team members and SC staff, especially Implementation Management, health, education and other relevant technical sectors, to ensure a rapid, proportionate and effective response
• S/he will need to ensure response to immediate child protection issues with simultaneous consideration of longer term needs and possible scenarios
• Depending on the situation the specialist may need to take a very active role in technical co-ordination, support and advocacy with the country specific child protection Clusters and other stakeholders and technical agencies relevant to the sector.
• In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Scope of Role:

• Reports to: Case Management Coordinator

Key Areas of Accountability

• Facilitate all trainings on case management for case workers
• Collate and compile all work plans and share with SCI weekly.
• Conduct referral and  protection mapping (any other assessments)
• Lead the formation and initial training of foster parents
• Ensure meetings and activities hold monthly
• Ensure all documentation, reports, and records are maintained per agreed procedure, and information is provided on community activities as required.
• Facilitate mentoring and coaching of case workers on various topics, as outlined in the implementation plan.
• Maintain documentation and CPIMS systems at the community/state office level: under the guidance of CPIMS Officer, Work with the SCI Field Manager to ensure that all financial activities conducted in camps are properly documented in line with Donor procedures and with SC policies.
• Ensure all cases are case managed with confidentiality clause adhered to
• Coordinate case conference meetings
• Daily supervision of the Child protection case workers.
• Ensure that case workers are trained on UASC and registration of the children
• Ensure the quality of the inter-agency case management tools
• Report general protection issues present in the camps to SCI protection Advisor
• Participate in the CP assessment and analysis process
• In coordination with the CP team, support regular participatory activities with different groups of children to identify issues affecting children in camps and assists team to develop appropriate responses.
• Must adhere to the child safeguarding and protection policies and reporting standards.
• Write and submit weekly activity reports.
• Other ad hoc tasks as requested by Line Manager.

Behaviours (Values in Practice)
Accountability:

• Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity

Additional Job Responsibilities

• The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Experience and Skills
Essential:

• University Degree or equivalent in Social Work, Social Science, Development Studies or equivalent combination of relevant training and experience
• Between three and four years of work experience in Protection work, supervision, community mobilisation and distributions and solid understanding of the actual Nigeria Emergency context.
• Proven ability to supervise a CP project with holistic approach and integrated to child protection right
• Speaking fluent  English, and other languages of Northern Nigeria  is an advantage
• Computer literate

Desirable:

• High level of personal integrity, commitment and professional responsibility
• Excellent communication skills,
• Team player with strong leadership skills
• Mature personality with life experience is an advantage
• Able to be a self-started and work in challenging contexts and fragile environment.