Job Openings at Media Trust Limited - Daily Trust

The ideal candidate should have a solid background in information technology, with strong expertise in computer systems, networking, and software applications. This role requires excellent problem-solving skills, attention to detail, and a commitment to maintaining and enhancing the organization’s IT infrastructure.

As IT Support, the candidate will:

• Install, configure, and maintain computer hardware, software, and network systems.
• Diagnose and resolve hardware and software issues across desktops, laptops, printers, and servers.
• Provide technical support to staff, ensuring prompt resolution of IT-related challenges.
• Implement and maintain IT security measures, including data backups, antivirus management, and access controls.
• Monitor and manage network infrastructure such as routers, switches, and firewalls.
• Maintain up-to-date documentation of IT systems, configurations, and procedures for reference and training purposes.

Requirements for the role

• Bachelor’s degree in information technology, Computer or Electrical Engineering, or a related field.
• Minimum of 3 years of relevant work experience in IT support.
• Proven technical proficiency in computer hardware, software, and networking.
• Strong analytical, problem-solving, and troubleshooting abilities.
• Familiarity with operating systems such as Windows, Linux, and macOS.
• Sound understanding of network protocols, cybersecurity, and best IT practices.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Professional certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) will be an added advantage.

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We are seeking a highly skilled and proactive System Administrator with experience in ERP systems support to join our IT team. The successful candidate will be responsible for maintaining, securing, and optimizing the organization’s IT infrastructure while providing specialized support for the ERP environment. This role requires a strong understanding of systems administration and ERP configuration to ensure reliable and efficient system operations.

As system administration, the candidate will:

• Administer, monitor, and maintain servers, storage and system infrastructure to ensure optimal performance and uptime.
• Provide end to end support for the organization’s ERP system, including user management, configuration, upgrades, and troubleshooting.
• Collaborate with ERP vendors and developers to resolve technical issues, implement updates, and enhance system functionality.
• Ensure IT systems comply with organizational security standards and best practices.
• Support ERP users across departments by resolving issues, providing training, and ensuring smooth workflow integration.
• Maintain and update system documentation, procedures, and configuration records.
• Monitor system performance and perform preventive maintenance to minimize downtime.
• Coordinate with other IT team members to implement technology solutions that improve business efficiency.

Requirement for the role

• Bachelor’s degree in computer science, Information Technology, Computer engineering or a related field.
• Minimum of 3 years experience as a System Administrator or IT Support Specialist, preferably with ERP exposure.
• Strong knowledge of Windows/Linux servers, Active Directory, network protocols, and system security.
• Hands-on experience supporting ERP platforms such as SAP, Odoo, Oracle ERP, Microsoft Dynamics, or similar.
• Experience with virtualization technologies (VMware, Hyper-V, Proxmox etc.) and cloud platforms is an advantage.
• Strong analytical, problem solving, and communication skills.