Job Openings at Deloitte

Job Purpose

The Administrative Support role will be responsible for providing administrative assistance to various departments within AMCE. The role will ensure smooth office operations by managing correspondence, scheduling, data entry, and supporting day-to-day office tasks. The Administrative Support role will help maintain a highly organized and efficient environment for the team and enhance overall productivity within the facility.

Core Responsibilities

Operational and Office Management

• Coordinate daily administrative activities, ensuring smooth office operations.
• Manage appointment scheduling and meetings for department heads and senior staff.
• Organize and maintain office records and files, ensuring compliance with data protection regulations.
• Ensure timely ordering of office supplies and monitor inventory levels.
• Coordinate logistics for hospital events, meetings, and conferences.

Communication and Correspondence

• Serve as the point of contact for internal and external communication, both in person and via phone/email.
• Prepare, proofread, and edit correspondence such as emails, memos, and reports.
• Relay messages between different departments and ensure proper follow-up.
• Maintain effective communication with patients, families, and vendors.
• Develop and manage communication protocols for internal staff.

Financial and Budget Support

• Assist in processing invoices, tracking departmental expenses, and managing budgets.
• Provide support to senior finance staff in preparation of financial reports and documentation.
• Ensure timely payment of vendor invoices and maintain records of financial transactions.
• Assist in tracking and reconciling departmental budgets.
• Help prepare reports for audits and assist in the internal auditing process.

Scheduling and Coordination

• Support the scheduling of meetings, appointments, and surgeries for healthcare professionals.
• Coordinate with physicians, nurses, and other medical staff to ensure effective scheduling.
• Prepare necessary documentation and materials for meetings or patient visits.
• Facilitate the preparation and organization of patient intake forms and reports.
• Ensure that all documentation is properly filed and readily accessible when needed.

Compliance and Documentation

• Ensure that all operational activities adhere to healthcare regulations and organizational policies.
• Assist in maintaining compliance with medical records and patient confidentiality standards.
• Support the audit processes and provide required documentation for legal and regulatory audits.
• Keep up-to-date with healthcare policies, legislation, and best practices.
• Ensure proper document control, including storage and retrieval of sensitive patient records.

Qualifications

Educational Requirements

• Bachelor’s degree in Business Administration, Management, or a related field is preferred.
• Master’s degree in Healthcare Administration, Business Administration, or related field is an added advantage.

Professional Requirements

• Any administrative or healthcare-related certification is a plus (e.g., Medical Office Administration, Health Services Administration).

Experience Requirements

• 1-4 years of administrative support experience, preferably in a healthcare setting.
• Experience working in a medical environment or hospital is preferred.
• Proven ability to manage administrative functions, including scheduling, billing, and office management.
• Experience with healthcare management software or similar systems is an advantage.

Competency Requirements

Knowledge Requirements

• Knowledge of office procedures and best practices.
• Familiarity with various software applications (e.g., word processing, spreadsheets, databases).
• Understanding of basic accounting and procurement principles.

Skill Requirements

• Excellent communication (written and verbal) and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in data entry and record keeping.
• Ability to prioritize tasks and work independently.

Personal Abilities

• High level of integrity and confidentiality.
• Attention to detail and accuracy.
• Positive attitude and customer service orientation.
• Adaptability and flexibility.
• Proactive and resourceful.

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Job Description

• The Accountant will be responsible for maintaining accurate financial records, preparing financial reports, and ensuring compliance with accounting principles and regulations for the multi-platform media organization. The role holder will handle day-to-day financial transactions, reconcile accounts, and contribute to the overall financial health and stability of Quantum Expression’s Media Consult LTD.

Core Responsibilities

Financial Accounting and Reporting:

• Prepare and maintain accurate and complete financial records, including general ledger entries, accounts payable, accounts receivable, and payroll.
• Prepare monthly, quarterly, and annual financial statements in accordance with relevant accounting standards (e.g., IFRS).
• Reconcile bank accounts, credit card statements, and other balance sheet accounts on a regular basis, investigating and resolving any discrepancies.
• Assist in the preparation of budgets and forecasts, providing variance analysis and explanations for deviations.
• Ensure timely and accurate filing of statutory returns and tax obligations (e.g., VAT, PAYE).

Accounts Payable and Receivable Management:

• Process invoices and payments to vendors in a timely and accurate manner, ensuring proper documentation and approvals.
• Manage accounts receivable, including invoicing customers, tracking payments, and following up on outstanding balances.
• Reconcile vendor statements and resolve any discrepancies.
• Maintain accurate records of all accounts payable and receivable transactions.
• Ensure adherence to the organization's procurement and payment policies.

General Ledger and Reconciliation:

• Maintain and update the general ledger, ensuring all transactions are properly recorded and classified.
• Perform regular reconciliations of key general ledger accounts to ensure accuracy and completeness.
• Investigate and resolve any discrepancies identified during the reconciliation process.
• Prepare journal entries for accruals, prepayments, and other adjustments as needed.
• Ensure the integrity of financial data within the accounting system.

Budgeting and Forecasting Support:

• Assist in the development and preparation of the annual budget.
• Provide support in the preparation of periodic financial forecasts.
• Monitor actual financial performance against budgets and forecasts, identifying and analyzing variances.
• Prepare variance analysis reports with explanations for significant deviations.
• Contribute to the development of improved budgeting and forecasting processes.

Compliance and Internal Controls:

• Ensure compliance with all relevant accounting principles, tax laws, and regulatory requirements in Nigeria.
• Assist in the implementation and maintenance of internal controls to safeguard the organization's assets.
• Participate in internal and external audits, providing necessary documentation and support.
• Stay updated on changes in accounting standards and regulations.
• Adhere to the organization's financial policies and procedures.

Qualifications
Educational Requirements

• Bachelor's degree in Accounting, Finance, or a related field.
• Professional accounting certification (e.g., ICAN, ACCA) is required.
• An MBA or MSc in Finance or Accounting is an added advantage.

Professional Requirements

• Membership in a recognized professional accounting body (e.g., ICAN, ACCA).

Experience Requirements

• Minimum of 5-8 years of progressive accounting experience, preferably within a dynamic industry.
• Experience with accounting software and ERP systems is essential. Experience in the media industry is a plus.

Knowledge Requirements

• Thorough knowledge of accounting principles (e.g., IFRS) and practices.
• Understanding of Nigerian tax laws and statutory reporting requirements.
• Familiarity with budgeting and forecasting processes.
• Knowledge of internal control principles.
• Proficiency in using accounting software and ERP systems.

Skill Requirements

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficient in financial data analysis and interpretation.
• Strong organizational and time management skills.
• Excellent communication (written and verbal) and interpersonal skills.

Personal Abilities

• Strong work ethic
• High level of integrity and professionalism
• Attention to detail and high level of accuracy
• Adaptability and Willingness to learn
• Proactiveness
• Teamwork and collaboration.
• Strong decision-making skills

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Job Description

• Identify & analyse business needs, requirements gathering, and supporting all aspects of an ERP Implementation.
• Establish good relationships with client personnel at appropriate levels and consistently deliver exceptional client service.
• Assist in developing applicable project documentation, approaches, training materials, thought leadership and accelerators for ERP Implementations.
• Demonstrate the ability to contribute to various workstreams within an ERP Implementation.
• Assist the team in configuring, automating and implementing business processes on an ERP system to meet client requirement.
• Work with senior consultants on the team to design the solution, test solutions, deploy solutions and provide support as needed.
• Assist to document functional specifications, for any custom development needed to support automation of business processes.
• Ability to conduct quality assurance test activities across system builds.
• Identify, extract, transform and load data necessary to support processes from customers legacy systems including historical data for ongoing reporting purposes.
• Participate in the overall development and delivery of ERP solutions.
• Strong knowledge and understanding of enterprise resource planning tools.

Assist the Project Manager in the creation of technical project plans and developing required delivery work products and artifacts

Qualifications

• Possess a minimum of Bachelor’s degree/HND with a minimum of a Second Class Upper/Higher credit in Finance, Economics, Computer Science, Engineering, or related courses.
• Have a minimum of five credits in WASSCE Ordinary Level/NECO subjects or acceptable equivalent examination, including Mathematics and English Language in one sitting only
• At least 5-7 years post NYSC professional experience with prior experience as a Business Analyst or Business Software Implementation consultant.
• Experience deploying ERP systems particularly SAP, Odoo, Oracle and other emerging ERP systems.
• Sound multi-sector level understanding of business processes across several industries (e.g. Oil & Gas – Downstream, mid stream & upstream, FMCG, Financial Services, Professional Services etc.) and key sectors is required.

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Job Summary

• As a Manager in Learning Transformation, you will play a key role in shaping transformation projects across Nigeria and West Africa. You will help clients build sustainable organizations, enable workforce agility, and drive performance improvement tailored to the region

Qualifications

• 7-10 years of experience in HR consulting, organisational capability building, LMS implementation etc.
• Bachelor’s degree in relevant discipline (Business, HRM, Economics, Social Sciences).
• Advanced degrees (MBA/MSc) or certifications (CIPM, CIPD, SHRM) are an advantage.
• Strong analytical, problem-solving, and communication skills.
• Excellent stakeholder management and client engagement abilities.
• Ability to multi-task and manage competing priorities effectively.
• Creativity and innovativeness in designing and delivering solutions.
• Strong desire to make a difference and deliver meaningful impact
• Adaptability to complex, fast-paced environments across Nigeria and West Africa.
• Previous consulting experience will be an advantage.

Specific Requirements

• Develop and implement learning strategy, leadership development, and instructional design.
• Familiarity with digital learning tools, platforms, and blended learning methods.
• Leadership, mentoring, and project management skills

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Job Purpose:

The Laboratory Administrator is responsible for the day-to-day administrative and operational support for the Diagnostic Services department. The Laboratory Administrator ensures the smooth and efficient running of laboratory operations by managing administrative tasks, maintaining inventory, coordinating logistics, and providing support to laboratory staff. This position requires strong organizational, communication, and interpersonal skills, along with a commitment to patient care and quality assurance.

Core Responsibilities:

Administrative Support:

• Schedule patient appointments, register patients, and maintain accurate patient records.
• Answer phone calls and emails from patients, healthcare providers, and other stakeholders.
• Ensure accurate and timely entry of patient information into the laboratory information system (LIS).
• Prepare and process laboratory reports, invoices, and other correspondence.
• Maintain laboratory records and documentation: Ensure accurate and up-to-date maintenance of all laboratory records and documentation.

Inventory Management:

• Maintain accurate inventory records for all laboratory supplies and reagents.
• Order and receive laboratory supplies and equipment.
• Monitor inventory levels and ensure adequate stock levels are maintained.
• Coordinate with vendors and suppliers for the procurement of laboratory supplies.
• Oversee the storage and disposal of laboratory supplies and reagents.

Logistics and Coordination:

• Ensure timely and accurate collection and transport of patient specimens to the laboratory.
• Collaborate with nursing staff, physicians, and other departments to ensure smooth workflow and communication.
• Schedule and coordinate equipment maintenance and repairs.
• Manage the scheduling and coordination of laboratory staff.
• Ensure the cleanliness and maintenance of the laboratory environment.

Qualifications

Educational Requirements:

• Bachelor’s degree in medical Laboratory technology, Medical Office Administration, or a related field is preferred.

Professional Requirements:

• Any relevant certifications in medical office administration or laboratory support are a plus.

Experience Requirements:

• 2 years+ of experience in a healthcare setting, preferably in a laboratory or administrative role.

Knowledge Requirements:

• Knowledge of medical terminology and laboratory procedures.
• Understanding of laboratory safety protocols and procedures.
• Knowledge of healthcare regulations and compliance requirements.
• Basic understanding of medical billing and coding procedures (if applicable).
• Knowledge of customer service principles.

Skill Requirements:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), laboratory information systems (LIS), and other relevant software applications.
• Excellent written and verbal communication skills. Ability to communicate effectively with patients, healthcare providers, and other stakeholders.
• Strong interpersonal and communication skills. Ability to build and maintain positive relationships with colleagues and stakeholders.
• Excellent organizational and time management skills. Ability to prioritize tasks and manage multiple demands effectively.
• High level of attention to detail and accuracy in all work

Personal Abilities

• Ability to empathize with patients and their families.
• Shares the AMCE’s vision.
• Meticulous attention to detail in all aspects of patient care.
• Ability to manage stress and work under pressure.
• Ability to adapt to changing circumstances and unexpected challenges.
• Commitment to continuous learning and professional development.
• Proactive and results-oriented approach to work.
• Strong teamwork and collaboration skills.
• Ability to maintain confidentiality of patient information.
• Always maintain a professional and courteous demeanor.

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Job Purpose

• The Waste Supervisors (Medical and Non-Medical) will be responsible for the safe, efficient, and compliant management of all waste streams generated within the hospital. This role will ensure adherence to established waste management protocols, regulatory requirements, and best practices across the hospital, minimizing environmental impact and protecting public health.

Qualifications

Core Responsibilities

Waste Segregation and Handling

• Oversee the proper segregation of medical and non-medical waste at the point of generation.
• Ensure that waste is correctly labeled and packaged according to regulations.
• Supervise the safe handling and transportation of waste within the hospital.
• Implement and maintain a color-coded waste segregation system.
• Monitor the use of waste containers and ensure they are properly maintained.

Waste Storage and Collection

• Manage designated waste storage areas to ensure they are clean, secure, and compliant.
• Coordinate the collection and removal of waste from storage areas.
• Ensure timely and efficient waste collection schedules.
• Maintain accurate records of waste quantities collected and disposed of.
• Monitor the storage time of different waste categories to prevent exceeding regulatory limits.

Waste Treatment and Disposal

• Oversee the proper treatment of medical waste prior to disposal (if applicable).
• Coordinate with approved waste disposal contractors for off-site removal.
• Ensure that all waste disposal activities are documented and tracked.
• Verify that waste disposal contractors comply with all relevant regulations.
• Monitor the manifest system for tracking hazardous waste from cradle to grave.

Record Keeping and Reporting

• Maintain accurate records of waste generation, collection, treatment, and disposal.
• Prepare regular reports on waste management activities and performance.
• Ensure that all records are kept in compliance with regulatory requirements.
• Analyze waste data to identify trends and areas for improvement.
• Submit required reports to relevant regulatory agencies.

Qualifications

Educational Requirements

• Bachelor’s degree in environmental science, Public Health, or a related field preferred.

Professional Requirements

• Professional certification/ membership of a relevant recognized professional body.
• Certifications in relevant areas such as Building Automation Systems (BAS), HVAC, or other relevant fields are desirable.

Experience Requirements

• Minimum 5 years of experience in waste management, preferably in a healthcare setting.

Competency Requirements

Knowledge Requirements

• Experience with medical waste handling and disposal is essential.
• Understanding of relevant safety regulations, codes, and standards.
• Knowledge of occupational hazards associated with waste handling and how they can be prevented or managed.
• Familiarity with waste disposal guidelines of the hospital and community at large.

Skills Requirements

• Knowledge of relevant waste management regulations and guidelines.
• Proficiency in waste segregation, handling, and disposal techniques.
• Ability to operate waste handling equipment safely and effectively.
• Strong record-keeping and documentation skills.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis and reporting.
• Personal Attributes
• Commitment to safety and environmental protection.
• Shares the AMCE’s vision.
• Meticulous attention to detail in all aspects of patient care.
• Proactive and results-oriented approach to work.
• Strong teamwork and collaboration skills.
• Strong problem-solving and decision-making skills.

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Job Purpose

• The Quality & Compliance Manager will be responsible for ensuring adherence to regulatory standards, ethical guidelines, and internal policies and procedures. This role requires a deep understanding of regulatory requirements, strong attention to detail, and excellent communication skills.

Core Responsibilities

Regulatory Compliance

• Monitor Regulatory Changes and stay updated on the latest regulatory changes and industry standards, including FDA, ISO, and other relevant regulations.
• Conduct internal audits to assess compliance with regulatory requirements, internal policies, and standard operating procedures (SOPs).
• Develop and implement comprehensive compliance programs, including code of conduct, anti-bribery and corruption policies, and data privacy policies.
• Oversee the regulatory approval process for new products, devices, and clinical trials.
• Respond to inquiries from regulatory agencies in a timely and accurate manner.

Quality Assurance:

• Implement and maintain quality management systems, such as ISO 13485.
• Ensure the quality of products and services through rigorous quality control processes.
• Monitor and manage supplier quality performance and compliance.
• Develop and implement procedures for managing product recalls.

Data Privacy and Security:

• Ensure compliance with data privacy regulations, such as NDPR.
• Implement data security measures to protect sensitive patient information.
• Develop and implement a data breach response plan.

Risk Management

• Conduct Risk Assessment, identify and assess potential compliance risks.
• Develop and implement strategies to mitigate compliance risks.
• Monitor and review risk assessments and mitigation plans.

Training and Education

• Develop and deliver compliance training programs for employees at all levels.
• Promote a culture of compliance and ethical behavior
• Manage and control documentation, including SOPs, work instructions, and records.

Qualifications
Educational Requirements

• Bachelor’s degree in a Law, Business, Healthcare Administration, or a related field.
• Master’s degree is an added advantage.

Professional Requirements

• Certified in Healthcare Compliance

Experience Requirements

• 6 - 8 years’ experience in compliance, quality assurance, or regulatory affairs in the medical device or pharmaceutical industry.
• Strong foundation in healthcare operations, regulations, and ethics.

Competency Requirements

Knowledge Requirements

• Knowledge of medical terminology to effectively communicate with healthcare professionals and patients.
• Basic understanding of common medical conditions and treatments.
• Knowledge of NDPR regulations and how to handle patient information confidentially.

Skill Requirements

• Excellent communication and interpersonal skills to effectively interact with patients and AMCE staff.
• Problem-solving skills to resolve complex issues.
• Strong attention to detail and ability to multitask.

Personal Abilities

• Professional attitude towards work
• Shares the AMCE’s vision.
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable.
• Ability to adapt accordingly.
• High levels of honesty and integrity

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Job Purpose

• The Medical Records Officer plays a critical role in ensuring the accuracy, confidentiality, and accessibility of patient medical records at the African Medical Center of Excellence (AMCE). This position requires meticulous attention to detail, strong organizational skills, and a deep understanding of medical terminology and record-keeping protocols.

Core Responsibilities

Record Management

• Accurately and efficiently file, retrieve, and maintain patient medical records, both electronic and paper based.
• Ensure the completeness and accuracy of patient information in medical records.
• Prepare and assemble medical records for patient appointments, consultations, and other medical procedures.
• Maintain the confidentiality of all patient information following legal and ethical guidelines.

Data Entry and Management

• Enter patient demographic and clinical data into electronic health records (EHR) systems.
• Maintain the accuracy and integrity of data within the EHR system.
• Generate reports and statistics related to patient demographics and medical records.

Release of Information

• Process requests for the release of medical information from patients, other healthcare providers, and authorized agencies.
• Ensure that all requests for release of information are processed following legal and regulatory requirements.

Quality Control

• Conduct regular audits of medical records to ensure accuracy, completeness, and compliance with established standards.
• Identify and address any deficiencies in record-keeping practices.

Customer Service

• Provide excellent customer service to internal and external customers, including patients, physicians, and other healthcare professionals.
• Respond promptly and professionally to inquiries regarding medical records.

Support for Clinical Operations

• Assist in the development and implementation of medical records policies and procedures.
• Participate in quality improvement initiatives related to medical records management.

Qualifications
Educational Requirements

• Bachelor's degree in Healthcare Administration or a related field.

Professional Requirements

• Relevant training or certification in the field of health records administration is an added advantage.

Experience Requirements

• Minimum of 1 year of experience as a Medical Records Clerk or similar role in a healthcare setting.
• Experience working with electronic health record (EHR) systems.

Competency Requirements

Knowledge Requirements

• Knowledge of medical terminology, anatomy, and physiology.
• Understanding of relevant data privacy regulations.
• Familiarity with medical record documentation standards.

Skill Requirements

• Proficiency in using electronic health record (EHR) systems.
• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel).
• Ability to type accurately and efficiently.

Personal Abilities

• Shares the AMCE’s vision.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and discretion.