Job Openings at AMO Farm Sieberer Hatchery Limited

Job Purpose

• To facilitate the seamless integration of farmers into the Natnuprenuer scheme, provide them with essential extension services, and ensure their adherence to best practices in broiler rearing.
• Foster a conducive environment for farmers to thrive, achieve desired outcomes, and contribute to the scheme's objectives of increased market share, sales targets attainment, profitability, and sustainability.

Roles and Responsibilities

• Actively recruit farmers to participate in the NatnuPrenuer scheme.
• Facilitate the onboarding process for new farmers, ensuring they understand the requirements, benefits, and expectations of the scheme and service existing customers
• Provide comprehensive extension services to farmers, including technical guidance, training, and support on broiler bird-rearing practices.
• Conduct regular farm visits to assess the progress of farmers, identify challenges, and provide timely interventions and solutions.
• Build and maintain strong relationships with farmers, serving as their primary point of contact and trusted advisor within the NatnuPrenuer scheme.
• Address farmer inquiries, concerns, and complaints promptly and effectively, ensuring high levels of satisfaction and retention.
• Monitor the performance of farmers, including key metrics such as bird health, feed conversion ratio, and mortality rates.
• Analyze data and trends to identify areas for improvement and develop targeted interventions to enhance farmer productivity and success.
• Facilitate the sale of broiler birds produced by farmers to the company, ensuring seamless transactions and fair pricing.
• Establish and maintain strong market linkages to optimize the sale of birds and maximize profitability for farmers.
• Coordinate training sessions, workshops, and seminars for farmers to enhance their knowledge and skills in broiler bird-rearing techniques, farm management, and business practices.
• Maintain accurate records of farmer profiles, farm visits, training sessions, and other relevant data.
• Prepare regular reports on farmer performance, challenges, and achievements for management review and decision-making.
• Continuously assess and refine the NatnuPrenuer scheme based on farmer feedback, industry best practices, and emerging trends.
• Collaborate with internal teams to identify opportunities for innovation and improvement within the scheme.

Qualifications

• Bachelor's or HND Degree in Agriculture, Animal Science, Agribusiness, or a related field.
• 3 - 5 years work experience.
• Proven experience in agricultural extension services, preferably in poultry farming.
• Strong knowledge of broiler bird-rearing techniques, farm management practices, and agricultural markets.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.
• Proficiency in Microsoft Office suite and data analysis tools.
• Valid driver's license and willingness to travel extensively to rural areas.

Required Skills and Competencies:

• Technical Expertise
• Communication Skills
• Relationship Building
• Problem-Solving
• Market Awareness
• Training and Facilitation
• Data Management
• Adaptability
• Team Collaboration
• Customer Focus

Expected Behavioral Competencies:

• Empathy
• Customer Orientation
• Problem-Solving Attitude
• Resilience
• Adaptability
• Communication Skills
• Teamwork and Collaboration
• Integrity
• Initiative
• Time Management

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Job Description

• As a Junior Farmers Satisfaction Representative, you will play a crucial role as the liaison between the organization and the Natnuprenuer farmers, addressing their concerns, providing assistance and advocating for their needs by maintaining a strong relationship with the farmers, ensuring their satisfaction with our products, services and supports.

Key Responsibilities

• Support the Senior FSR
• Provide exceptional customer service to farmers through various channels, such as phone, email and in-person interactions
• Address inquiries, resolve complaints, and offer solutions to problems promptly.
• Develop and maintain positive relationships with farmers to foster trust and loyalty.
• Understand the unique needs and challenges of the Natnuprenuer farmers and support them in achieving their goals.
• Effectively communicate the Natnuprenuer scheme to farmers by guiding product selection, usage , and best practices to optimize their farming operations.
• Act as mediator between the farmers and other departments within the organization to resolve issues.
• Escalate issues to senior FSR when necessary.
• Gather feedback from farmers regarding their experiences with our products and services.
• Compile feedback reports and communicate insights to relevant stakeholders for continues improvement..
• Conduct training session programs for farmers.
• Stay informed on industry trends and market dynamics.

Qualifications

• OND in Agriculture, Animal Science, Agribusiness, or a related field.
• Strong knowledge of broiler bird-rearing techniques, farm management practices, and agricultural markets.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.
• Proficiency in Microsoft Office suite and data analysis tools.
• Ability to ride a motorcycle
• Below 25 years of age.
• Join our team and make a difference in the lives of our Natnuprenuer farmers while contributing to the success of our organization.