Natnuprenuer Farmers Satisfaction Representative at AMO Farm Sieberer Hatchery Limited

Job Purpose

• To facilitate the seamless integration of farmers into the Natnuprenuer scheme, provide them with essential extension services, and ensure their adherence to best practices in broiler rearing.
• Foster a conducive environment for farmers to thrive, achieve desired outcomes, and contribute to the scheme's objectives of increased market share, sales targets attainment, profitability, and sustainability.

Roles and Responsibilities

• Actively recruit farmers to participate in the NatnuPrenuer scheme.
• Facilitate the onboarding process for new farmers, ensuring they understand the requirements, benefits, and expectations of the scheme and service existing customers
• Provide comprehensive extension services to farmers, including technical guidance, training, and support on broiler bird-rearing practices.
• Conduct regular farm visits to assess the progress of farmers, identify challenges, and provide timely interventions and solutions.
• Build and maintain strong relationships with farmers, serving as their primary point of contact and trusted advisor within the NatnuPrenuer scheme.
• Address farmer inquiries, concerns, and complaints promptly and effectively, ensuring high levels of satisfaction and retention.
• Monitor the performance of farmers, including key metrics such as bird health, feed conversion ratio, and mortality rates.
• Analyze data and trends to identify areas for improvement and develop targeted interventions to enhance farmer productivity and success.
• Facilitate the sale of broiler birds produced by farmers to the company, ensuring seamless transactions and fair pricing.
• Establish and maintain strong market linkages to optimize the sale of birds and maximize profitability for farmers.
• Coordinate training sessions, workshops, and seminars for farmers to enhance their knowledge and skills in broiler bird-rearing techniques, farm management, and business practices.
• Maintain accurate records of farmer profiles, farm visits, training sessions, and other relevant data.
• Prepare regular reports on farmer performance, challenges, and achievements for management review and decision-making.
• Continuously assess and refine the NatnuPrenuer scheme based on farmer feedback, industry best practices, and emerging trends.
• Collaborate with internal teams to identify opportunities for innovation and improvement within the scheme.

Qualifications

• Bachelor's or HND Degree in Agriculture, Animal Science, Agribusiness, or a related field.
• 3 - 5 years work experience.
• Proven experience in agricultural extension services, preferably in poultry farming.
• Strong knowledge of broiler bird-rearing techniques, farm management practices, and agricultural markets.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.
• Proficiency in Microsoft Office suite and data analysis tools.
• Valid driver's license and willingness to travel extensively to rural areas.

Required Skills and Competencies:

• Technical Expertise
• Communication Skills
• Relationship Building
• Problem-Solving
• Market Awareness
• Training and Facilitation
• Data Management
• Adaptability
• Team Collaboration
• Customer Focus

Expected Behavioral Competencies:

• Empathy
• Customer Orientation
• Problem-Solving Attitude
• Resilience
• Adaptability
• Communication Skills
• Teamwork and Collaboration
• Integrity
• Initiative
• Time Management