Job Offers at Norwegian Refugee Council (NRC)

Role and responsibilities

Generic responsibilities

• Ensure adherence with NRC policies, tools, handbooks and guidelines
• Implement delegated support function portfolio according to plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents 
• Promote and share ideas for improvement of the support function

Specific responsibilities 

• Daily supervision of finance assistants
• Reconciliation of NRC bank accounts and cash boxes
• Establish a good tracking system for advances and ensure that clearance of advances is done on time.
• Ensure that weekly, monthly finance reports are prepared on time.
• Daily verification of POs, PRs Bid Analysis, per diem claim and other documents within the finance officer threshold
• Verify that all transactions have complete supporting documents and ensure that all costs are timely booked into Agresso on a daily, weekly and monthly basis 
• Support to ensure month end closure is completed according to the timeline provided in the finance handbook
• Support to verify the monthly National Staff Payroll and posting
• Follow up to ensure prompt processing of daily vendor payments and Ensure that all supporting documents are complete and accurate before payment is done.
• Ensure that all supporting documents are complete and accurate before payment is done.
• Travel to field sub-field office to monitor and support the finance assistants
• On a monthly basis Ensure all deductions are timely remitted to statutory authority according to the provision of the law. 
• Collaborate with the financial institutions to ensure that queries related to payments are timely resolved (return payments, under/over payments of staff, suppliers and contractors incorrect account details etc)
• Support the Finance Coordinator facilitate monthly BVA meetings, Project summary and spending plans
• Facilitate daily cash counts and safeguard of cash in the office.
• Facilitate audit activities
• Perform other related tasks that will be assigned by line manager 

Qualifications

Competencies 

Generic professional competencies: 

• Experience from working as a Finance officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluency in English and Hausa

Context/ Specific skills, knowledge and experience: 

• Good skills in Excel and Word
• Good knowledge of accounting packages; preferably Agresso 
• Good knowledge to initiate finance SOPs 
• Good knowledge of the North – Eastern Nigeria context
• Minimum of 2 years’ experience in similar position preferably with an NGO
• Minimum of University degree in related field

Behavioral competencies

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect

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Generic Responsibilities

• Ensure compliance and adherence with NRC policies, procedures, tools, handbooks and guidelines.
• Implement delegated CC project portfolio according to plan of action.
• Prepare and develop WASH software activities status reports as required by management.
• Ensure proper filing of documents.
• Ensure that projects target beneficiaries most in need and explore and asses new and better ways to assist.
• Promote and share ideas for maintenance and improvement for WASH infrastructure especially latrine constructions and water points.
• Maintain a close link and collaborate with other sectors in particular Shelter, protection, ICLA, education, food security, etc.
• Preparing accurate monthly progress reports and other WASH software activities documents or tools
• Contributes to capacity building of project staff.
• Collaborate with local authorities and other stakeholders and promote the rights of people affected by displacement (IDPs, returnees, refugees, host populations) in line with NRC's advocacy strategy.

Specific responsibilities:

• Conduct WASH needs assessments, and participate when required in focus group discussions, community meetings, and other community mobilization activities. 
• Supervise and monitor wash SOFTWARE works, works carryout by Daily/Incentive labor and/or repairs including correct usage, specifications of materials and general quality of the works. 
• Trains and supports team members, service providers and local and technical partners.
• In collaboration its supervisor actively participates in the recruitment process of team members e.g. enumerators.
• Develops the necessary tools for the WASH program according to the WASH maintenance of infrastructures and use of WASH NFI’s and materials, etc.).
• Participate in the implementation of the monitoring plan of activities delegated by the supervisor, 
• Ensures the archiving of all project documents.
• Maintain a system of reasonable control over the materials and tools used, while mentioning the quality of the material obtained and ensure that all water and sanitation works are in line with national and local guidelines.
• Ensure that hygiene promotion activities achieve their objectives within the set timeframe;
• Ensure that activities promote accountability to beneficiaries, gender and protection sensitivity and effective inclusion in programming.
• Provide support and training to hygiene promoters and community volunteers.
• Provide regular reports at the required frequency and in the required manner, document the results and keep detailed records.
• Preparing and implementing the distribution of NFI’s, including site preparation, verification, distribution, crowd control and complaint handling. 
• Reports on difficulties, lessons learned and any other obstacles that may affect the implementation of the activities.
• Performs any other duties as requested by the supervisor.

Qualifications

Generic professional competencies

• Hold a university degree or higher diploma in Environmental health. Public health, relevant related field (social sciences, communication or its equivalent.
• Higher education certificate shall be considered as an added advantage. 
• Minimum 3 years of experience of working as a Project Officer in a humanitarian/recovery context
• Solid knowledge of the principles of WASH in a conflicting environment
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Good knowledge of English of both verbal and written communication. 
• Proven knowledge in borehole construction/rehabilitation, water points, latrines construction. 

Context related skills, knowledge and experience

• Proven knowledge in soft WASH components including community sensitization, hygiene promotion, CLTS and committees training.
• Project design skills.
• Good capacity for planning and monitoring of activities
• Have a great capacity for analysis 
• Have good knowledge/experience in conducting qualitative/quantitative assessments and in responding adequately to identified gaps
• Ability to work in a team and in a heterogeneous and international environment.
• Have a good knowledge of the local cultures and languages of the areas of intervention 
• Have a good command of computers (Windows, Word, Excel, PowerPoint, CAD software);

Behavioural competencies

• Communicating with impact and respect
• Work with people.
• Planning and delivering results.
• Empowering and building trust
• Handling insecure environment

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Role and responsibilities

The purpose of the Technical Assistant position is to assist in the day-to-day implementation of ICT (Information, Communication, and Technology) functions responsibilities at the Field level (MUBI Field Office) and other possible travel to another Area field office for support. 

Generic responsibilities 

• Adhere to NRC policies, tools, handbooks and guidelines
• Assist with the implementation of the ICT function portfolio according to plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents 
• Promote and share ideas for improvement of the ICT function
• Maintain and ensure reliable internet connection in the Field Office.

 Specific responsibilities

• Responsible of providing first-level support to NRC staff, including but not limited to network, printers, computers software, and hardware troubleshooting.
• Ensures effective help desk coordination of all NRC Staff tickets, and proper assigning.
• Assist in the rollout of new software or hardware to all devices.
• Maintain service contracts for phone networks, and asset registers for communications equipment, in coordination with the User support need. 
• Conduct awareness sessions and ICT training are when needed.
• Collaborate and report technical difficulty to the Area office ICT Officer
• Carry out any other technical task as assign by the Area Office ICT Officer

Competencies

Generic professional competencies: 

• Experience from working as a Support Function Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English 

Context/ Specific skills, knowledge and experience: 

• Good university degree from a reputable university
• Knowledge about own leadership skills/profile
• Documented results related to the position’s responsibilities
• Fluency in English both written and verbal
• High level competence in computer skills (Microsoft office Applications)

Behavioral competencies

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect

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Roles and Responsibilities' Generic responsibilities 

• Adhere to NRC policies, tools, handbooks and guidelines
• Prepare and develop status reports as required by management
• Promote and share ideas for improvement 
• Perform according to the work and development plan
• sweep, scrub, mop and polish floors in the office and guesthouses
• vacuum clean carpets, rugs and draperies, wipe down glass surfaces
• dust and polish furniture and fittings and tidy up offices
• clean (metal) fixtures and fittings and wipe down glass surfaces
• empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers 

Specific responsibilities 

• Clean the floor of the entire NRC Office and guesthouses and any annexes or covered spaces must be swept and mopped.
• Clean the ceilings, walls, door frames, bookshelves, tables and chairs should be dusted and cleaned
• Sweep and mop bathrooms/latrines thoroughly each day; bathrooms should be supplied with toilet paper and water as necessary.
• Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
• Tidy up rooms and wash windows as scheduled
• Iron and press clothing and linen, sort, fold and put away clean laundry
• Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
• Monitor and report necessary domestic repairs and replacements 
• Will be working closely with the cook and assist whenever necessary
• Wash dishes and clean office/kitchen according to agreed hygiene standards
• Check all appliances in rooms are in working order
• Deliver any requested housekeeping items to guest rooms and Keep track of cleaning and laundry supplies and make stock request as needed.
• Observe and report damage of office/guesthouse property
• Ensure confidentiality and security of guest rooms
• Perform any other task assigned by line manager

Competencies 

Generic professional competencies:

• SSCE of WASSCE or NECO Educational Qualification is required
• attention to detail/ reliability
• listening skills
• adaptability
• planning and organizing
• adaptability/team work
• integrity/honesty
• high energy levels
• Must be able to work under pressure 

Behavioural competencies

• able to listen and follow instructions
• able to work unsupervised and maintain a professional manner at all times
• displays integrity and honesty
• maintains a positive attitude towards residents, guests and visitors
• demonstrates attention to detail and thoroughness
• able to follow and adhere to standard policies and procedures