Job Offers at Dunn & Braxton

• As the Strategic Business Intelligence Analyst, you will be responsible for monitoring technology performance, optimizing technology and product, defining technology and product infrastructure, architecture, systems and processes, analyzing business needs, assessing vendors, establishing and managing data and cyber security compliance.
• A vital part of this role is having in-depth knowledge, experience and expertise in Strategic Business Intelligence, an understanding of what it takes to work in a rapidly evolving start-up environment, having the mindset of a self-starter and the ability to roll up your sleeves to get the work done if and when necessary.

Responsibilities:

Business Support:

• Market and industry research and analysis to formulate ideas on how the business can improve - present monthly, quarterly and annual perspective to management.
• Conduct information-gathering interviews and obtain feedback from clients and customers - present monthly feedback to management and other relevant departments.
• Writing reports and developing presentations to communicate ideas, present proposals and findings - including annual report, quarterly investor updates.
• Writing concept notes and proposals.
• Documenting, updating and implementing business processes and procedures.
• Performing analyses on Excel - using data modelling techniques to identify ways in which the organization can operate more effectively.
• Preparing business dashboard to track KPIs and performance metrics.
• Conducting and coordinating meetings, conference calls and visits - gathering critical information to produce useful reports that contribute to strategic decisions.
• Managing projects, developing project plans, and monitoring performance to ensure timely completion of deliverables.
• Serving as a liaison between stakeholders (internal and external).
• Supporting other team members and departments based on the needs of the organization.

Product Management:

• Define the vision
  Communicate with stakeholders to understand business objectives
• Create a road map
• Keep product in line with business goals
• Prioritize needs
  Consider needs and objectives of stakeholders
• Juggle scope and time to prioritize projects
• Manage the product backlog
  Create a list of backlog items
• Prioritize items based on overall strategy
• Map out dependencies
• Oversee development stages
• Contribute to the planning, execution and review of each sprint
• Work with team to refine and improve the development process
• Monitor and report on users’ reactions after launching
• Create support and training documents for internal and external users
• Anticipate business needs
• Understand and anticipate business needs to manage the development process
• Have deep knowledge of the market
• Create customer journey maps
• Suggest product enhancements to improve user experience
• Act as primary liaison
• Gain buy-in from stakeholders
• Deliver clear instructions to the developers
  Evaluate product progress
• Is accountable for each stage of the development process and final process
• Inspect and evaluate product process through each iteration
• Determine whether the final project is acceptable

Requirements
Skills and Attributes:

• Effective organizational, communication, leadership, and teamwork/collaboration skills, and passion for new technology and commitment to learning new skills.
• Ability to adjust quickly to changing priorities and make quick decisions with limited information.
• Great sense of ownership and accountability for your work.
• Great manager of people and can build collaboration between several teams to get the work done.
• Proven track record of creating and implementing processes, the ability to influence adoption in the team and iterating processes based on learnings.
• Strong interpersonal, communication and presentation skills.
• Good SQL skills
• Good understanding of database schema design

Education/Experience:

• First degree from a reputable tertiary institution.
• Minimum of 4 years of relevant experience with 2 years in a supervisory capacity.
• Certificate in a productivity tool (Microsoft/Google)
• Excel Intermediate Level Certification
• Experience training a new employee on the job at the same level or below
• Completion of a relevant technical certification (e.g., Grow with Google, IT Support Certificate or other comparable certifications).

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• As the Head of Growth and Marketing, you will build and lead a team responsible for driving demand and growth through scaled and high-touch marketing, creating sales and web assets, and expanding our customer footprint. Also, you will partner closely with the factory operations, logistics and sales teams and collaborate with cross-functional and international teams.
• The ideal candidate for this role must be a self-starter who is committed and passionate about the company’s purpose, ambition, and values. Also, s/he must be ready to make a significant impact on the growth of a rapidly expanding company.

Responsibilities:

• Collaborate with the executive team to develop and implement marketing strategies, framework, procedures and new business channels that support the mission and vision of the Company and its various business units.
• Develop and execute marketing plans and growth objectives that drive incremental sales and profits
• Responsible for the proactive, and continuous engagement of relevant internal and external Stakeholders (Board, Regulatory Bodies, Management Team, Local Community e.t.c.) concerned, or affected by the organization’s activities, products or services, and associated performance, with the end purpose of eliciting their support and cooperation for the organization’s desired goals.
• Build multi-channel marketing campaigns together with your team to drive brand sentiment and user growth.
• Leverage customer insights to influence brand strategy and graphic identity.
• Develop a comprehensive content strategy aligned with target audiences, industry trends, client needs and oversee the implementation of targeted marketing and communication strategies for effective brand engagement, execution and digital marketing initiatives.
• Develop and maintain a strong brand identity, ensuring consistency across all marketing materials and client communications for its various business units.
• Own (build and manage) all social media platforms
• Define and oversee the creation structure and framework for creating high quality and engaging content across various channels, including blogs, social media, videos, and case studies.
• Supervise all creative content developing activities (image, videos, campaigns, etc.)  based on data-driven analysis.
• Ensure the achievement of sales targets by all direct reporting functions, units and personnel.
• Build and maintain profitable relationships with existing and potential stakeholders, understanding client’s needs and identifying opportunities for collaboration, effective communication and increased portfolio.
• Develop business prospects across the company’s entire customer focus spectrum by initiation and development of business proposals and aggressive sales pitching for business solicitation from existing and prospective customers.
• Drive the business development team in the building and sustaining high-value business relationships across focus market segments and customers.
• Drive the implementation of strategic initiatives that define customer service excellence standards and is responsible for all customer interactions that meet and exceed customer expectations and satisfaction.
• Acts as chief customer experience officer by defining customer service standards and process for all customer interactions via various communication channels.
• Drive B2C acquisition and retention
• Own B2C Customer Journey from acquisition to retention
• Develop, build and lead a global customer-centric service infrastructure to support customers through their whole customer journey (acquisition, retention and support)
• Develop and execute a comprehensive growth strategy to drive revenue, market share, and customer acquisition
• Identify new market opportunities, emerging trends, and potential partnerships to fuel company growth. Lead the exploration and expansion into new geographies.
• Proactively identify and pursue new business leads, conduct market research, analyze industry trends, and develop targeted marketing and communication strategies for effective market execution and focus for the Company.
• Aggressive identification, prioritizing, and management of corporate relationships with strategic partners that have sufficient reach to provide business development results for the business.
• Development and upgrading of marketable products geared towards enhancing the competitiveness and market dominance of the organization.
• Establish key performance indicators (KPIs) and metrics to measure marketing effectiveness. Analyze data and provide regular reports to Executive management, offering insights and recommendations for optimization. 
• Forecast sales performance trends and act proactively to increase our market segment
• Prepare reports showcasing ad performance and share insights on current and future marketing campaigns
• In charge of all B2C acquisition and retention metrics and reporting
• Lead understanding of data sources & segmentation design to understand customer behaviour & needs
• Build and manage a high-performing marketing team, providing guidance, mentorship, and fostering a culture of creativity and collaboration.
• Provide strategic oversight over the day-to-day operations of the business development department.
• Develop and manage the marketing budget, ensuring effective allocation of resources and ROI for marketing activities across the various business units.
• Monitor industry trends and best practices to identify opportunities for innovation, new business areas, partnership and continuous brand growth.

Requirements

Skills and Attributes:

• Outstanding communication skills 
• Excellent executive-level written and visual presentation skills
• Operational rigour combined with excellent business acumen, problem-solving, project management and analytical skills
• Team management experience with an ability to work across teams and influence senior leaders
• Creative and innovative and have demonstrated the ability to think out of the box and conceptualize creative campaigns that can drive positive brand awareness
• Strong understanding of performance, data, and measurement landscapes, with demonstrated experience using data and trends to develop winning strategies
• Strong focus on operational excellence and are able to introduce new performance measures, processes, and systems based on experience
• Excellent interpersonal skills, emotional intelligence, and cultural awareness
• Analytical mind and the ability to synthesize knowledge, trends and feedback into actionable insights
• Ready to Get Stuff Done (GSD). If something’s not happening fast enough, your gut instinct should be to pick up the phone, pound on doors, take a road trip or jump on flights, and relentlessly pursue your goal until it’s done.
• Passion for social impact business models (creating a positive impact through your job!)
• Extensive experience leading digital programs and driving digital innovation within the B2C space.
• Passionate about lead generation, marketing automation and working with sales.
• Strong business acumen and strategic thinking ability, with a track record of successfully leading marketing strategies and supporting business deals and partnerships.
• Strategic thinking and problem-solving ability to align marketing efforts with organizational goals and objectives.
• Strong track record of successfully acquiring new business and achieving revenue targets.
• Excellent communication and presentation skills, with the ability to articulate the value proposition and influence stakeholders at all levels for the various business units.
• Strong negotiation skill with the ability to develop and manage complex advertisement and public relations cycles.

 Education/Experience:

• Master’s degree in marketing, business management, communications, public relations or related field.
• Minimum of 10 years of relevant experience
• Proven experience with at least 6 years in a senior executive leadership role within a marketing, operations, communications or sales function in an agency, manufacturing or multi-national company. 
• Proven track record of driving growth and scaling businesses.
• Relevant professional membership
• Relevant international professional certification
• Experience managing a team of at least 10 people

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• As the Partnership Lead, you will be responsible for all partnership and development activities in the company.
• S/he will develop and manage the company’s institutional relationships, develop tools and systems to support partnership development and management activities, and help lead specific projects that are uniquely dependent on partnerships.

Responsibilities:

• Develop an overarching partnerships strategy, framework and implementation plan for sourcing, engaging and managing strategic relationships across the globe.
• Create a systematic, process-driven approach to partner engagement, relationship management and continuously capture knowledge and understanding about our strategic partners.
• Work with the CEO and senior leadership team to identify current high-priority partners for individual initiatives and programmes, their current approaches to partnership development and management, and their near- and long-term goals for current and desired partnerships.
• Identify partnership engagement opportunities and build on partnership engagement work plan in conjunction with the CEO.
• Work with cross-functional teams to ensure partner implementations are delivered as agreed.
• Identify partners to support the scale and adoption of the company’s initiatives– with a specific focus on identifying further joint fundraising opportunities.
• Research partners, identify key players and generate interest.
• Forecast, measure, and report the results of various programmes with partners, including co-created and/or co-sponsored initiatives, and/or event partnerships.
• Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally.
• Liaise with agencies where necessary to reach maximum engagement and impact.
• Support continued donor mapping to identify and quantify the most significant high-return funding prospects for the company in line with the company’s funding strategy.
• Develop relevant funder communications aligning the company’s impact to funders’ focus.
• Working with the Marketing and Communications Lead to develop and update external facing communication content.
• Match potential funders with programmes and devise short, medium and long-term funder engagement plans for key funders and/or income streams, in consultation with the CEO.
• Coordinate and lead on proposal delivery as assigned, including joint development of budgets.
• Coordinate and lead on funder report delivery as assigned, including the programme financial reports.
• Act as a focal point for the company’s fundraising and partnership teams, Public Sector Partnerships and a focal point on global as well as regional funding opportunities.
• Work closely with the finance department to ensure alignment with company’s finance strategies and policies

Requirements

Skills and Attributes:

• Business development professional with excellent interpersonal and influencing skills and a proven track record of building strong and effective relationships with institutions
• Goal orientated and dependable
• Ability to quickly grasp complex issues and systems and understand the role of partnerships within them.
• Ability to move quickly between collaborative and independent work styles.
• Self-motivation and resourcefulness
• Entrepreneurial mindset
• Problem-solving and analytical skills
• Excellent oral and written communication skills
• “Can do” attitude and willingness to take initiative 
• High level of integrity and mature judgement
• High level of organizational skills with strong attention to detail
• Excellent conflict resolution skills - can work through difficult problems 
• Ability multitask and use project management tools like google calendar 
• Team player and collaborator
• Passion for social impact business models (creating a positive impact through your job!)
• Ability to build relationships and influence people at all levels and functions

Requirements:

• Bachelor (Master’s a plus) degree in relevant field.
• 5+ years of experience in institutional fundraising and corporate partnerships, ideally within any sector.
• Strong understanding of funders including USAID, FCDO, Mastercard Foundation, and funder requirements and procedures.
• Knowledge and experience of responding to funding calls from funders and developing funding relationships with private and corporate foundations.
• Experience in developing and maintaining partnerships with organizations to collaborate on programme ideas.
• Exceptional written and oral communication skills, with proven ability to write persuasively and with a high degree of professionalism.
• Excellent interpersonal skills and an ability to work with diverse individuals and organisations, including multinational corporates.
• Ability to handle and prioritize multiple tasks while maintaining attention to detail.
• Excellent negotiation skills.
• Proficiency in Microsoft Office Suite (especially Powerpoint) and Google tools and a willingness to learn new software eg. Airtable, Salesforce.