Jobs at Proten

Responsibilities:

• Schedule stakeholder meetings, document them, and generate reports.
• Foster cross-team collaboration to help project team members complete project tasks and produce deliverables.
• Liaison between the project team and the project clients throughout the project life cycle
• Will be responsible for the coordination with the QBA AMS support team and the client IT team.
• Will be helpful in coordination and liaising work for offshore and onshore teams under the AMS framework.
• Responding to direct customer questions and queries in relation to any on-going incidents
• Responding to incident escalations from resolver groups and ensuring that a suitable resolution is found that is acceptable to the customer
• Reporting on the SLA performance of incidents
• The management of all Incidents is done using ITSM tool like GIRA, Service Now, Manage Engine, Pedegrine, etc.

Requirement:

• A Bachelor's degree in Business, Administration, or a related field.
• Minimum 4-6 years of IT project management office experience with a
• minimum of 1–2 years’ experience associated with a SAP-ERP-driven project or program.
• Stakeholder management is essential. Must have excellent client management skills.
• SAP ECC or S/4 HANA project management experience is an added advantage.
• Must have experience in managing support engagements and ensuring
• Delivery Effectiveness and Excellence
• Must show the maturity to understand client situations.
• Ability to document processes and policies.
• Must have experience in resource planning for Service Management and Projects
• Effective Communication and Escalation: Manage Risks and Issues
• Possess good problem-solving and resolution skills and a high level of analytical skills.
• Strong project planning skills using appropriate PM tools: MS Project, MS Office, etc.

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Position Overview:

We are looking for a creative and results-driven Digital Marketing and Brand Communication Specialist to develop, implement, and manage our digital marketing strategies while effectively communicating and strengthening our brand identity. The ideal candidate will have a strong background in digital marketing, excellent communication skills, and a passion for creating compelling brand narratives.

Key Responsibilities

• Digital Marketing Strategy: Develop and execute comprehensive digital marketing strategies to enhance brand awareness, engagement, and conversion rates.
• Content Creation: Create engaging and high-quality content across various digital platforms, including social media, blogs, email campaigns, and website content.
• Social Media Management: Manage and grow our social media presence on platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
• Plan and execute effective social media campaigns.
• SEO and SEM: Optimize website content for search engines (SEO) and manage pay-per-click (PPC) advertising campaigns to increase website traffic and conversion rates.
• Email Marketing: Develop and execute email marketing campaigns, including segmentation, content creation, and performance analysis.
• Analytics and Reporting: Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of digital marketing efforts. Provide regular reports and insights to guide decision-making.
• Brand Messaging: Ensure consistent and compelling brand messaging across all digital channels. Collaborate with cross-functional teams to maintain brand identity.
• Online Advertising: Manage online advertising campaigns, including display ads, social media ads, and Google Ads, to drive targeted traffic and conversions.

1. Competitor Analysis: Stay informed about industry trends and competitor activities to identify opportunities and threats in the digital landscape.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field.
• 5 -7 years experience in digital marketing, including SEO, SEM, social media, email marketing, and content creation.
• At least 3 years experience in a Cryptocurrency company
• Strong proficiency in digital marketing tools and platforms (e.g., Google Analytics, SEO tools, social media management tools).
• Excellent written and verbal communication skills.
• Creative thinking and the ability to develop engaging and impactful content.
• Strong analytical skills and the ability to use data to drive decisions.
• Knowledge of branding principles and the ability to maintain brand consistency.
• Ability to work independently and collaboratively in a fast-paced environment.
• Certifications in digital marketing or related fields are a plus.