Jobs at Kloverharris Limited

Key Responsibilities

Sales Revenue

• Drive and maximize sales performance to consistently achieve the overall sales target set by the company while ensuring operational integrity and monitoring monthly profitably.
• Develop initiatives to increase boutique sales.

Customer Retention

• Implement retention strategies to ensure LUXURY can continue to have mutually beneficial relationships with target customers.
• Manage the achievement to business objectives, by utilizing a top client’s base.
• Establish, maintain and follow up on current clients and potential client’s relationships.

General Lead Flow and Patching Leaks

• Undertake customer and market analysis to identify proposition development opportunities within our existing customer base.

New Customer Acquisition

• Develop and drive acquisition strategies for LUXURY brand, with a key focus development digital marketing campaigns and solutions.
• Enhance LUXURY service proposition across all outlets to drive increased customer satisfaction and brand advocacy.
• Continuously improve our proposition for new customers, in particular looking at expanding the range of services these customers presently have access to.

Client Data Management

• Capture meaningful customers data for the purpose of building relationships to personalize future clients development opportunities.
• Build and maintain a robust base portfolio.

Customer Service Management

• Demonstrate sales leadership by playing an active role in the company customer engagement with all clients, ensuring the highest level of customer service is provided.
• Ensure that every customer feedback is put into a report and submit weekly to the executive Director.
• Develop a client order form.

Sales Budget Management

• Total accountability and annual budget sales planning and implementation.
• Support the sales and marketing operations in the areas of financial management.
• Have a sound knowledge of what sales will be in future time periods and use this to form an aggregate sales forecast.

Competitors Activities

• Identify our competitors and evaluating their strategies to determine their strength and weaknesses relative to our own products and services.

Performance Management

• Weekly review sales team performance and check on gap in performance and seek reasons and actionable steps to close the gaps and also give them feedback, motivate and stimulate them to even greater achievements.
• Work closely with the HR Manager in establishing standards for appraising performance.
• Motivate and monitor sales representatives in other stores on marketing and sales activities.
• Ensure that a learning culture is built across the company, that product knowledge and role play is conducted across boutiques once a week.

Skills and Qualifications

• Bachelor’s degree in Marketing. Business Administration or related discipline. M.Sc. in related course.
• 15+ years progressive experience in sales especially in FMCG, Telecoms, banking, luxury retail etc.
• Experience with knowledge of market strategy.
• Ability to build, execute and follow the Company strategy
• Proven ability to drive results and to manage teams
• Commercial awareness and strong business acumen
• Accountability
• Strong Work Ethics
• Experience in managing, coaching, mentoring and developing a team
• Passion for retail and luxury
• Excellent written and spoken communication skills
• Positive interpersonal skills
• Proficient use of Microsoft Office Packages.

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• A Chief Financial Officer is to manage and improve our organization’s financial performance and direct our accounting operations.
• The Chief Financial Officer’s task will include financial planning, investment planning, managing accounting records, evaluating and managing risks, ensuring compliance with regulations, filing financial statements, overseeing accounting operations, analyzing financial data, monitoring expenditure, forecasting revenue, coordinating auditing processes, and ensuring accuracy of financial information.
• The Chief Financial Officer will aid our organization in maintaining positive revenue and financial growth, formulating sound financial strategies, implementing proper internal controls, achieving organization targets, and developing financial plans that support our corporate strategy.

Key Responsibilities;

Cost Control:

• Develop adequate processes and procedures for cost control function to maintain efficient operational excellence.
• Consolidate, review and finalize monthly expenditure profile.
• Highlight cost areas of concern and suggest ways of improvement.
• Analyze cost & revenue trends and reporting problems or potential problems to Executive Management.
• Monitoring, reporting and forecasting project cost and revenue trends.
• Monitoring, reporting and forecasting actual versus scheduled progress, productivity and reporting problems, productivity and reporting problems or potential problem to execute management.

Operating Cash Flow:

• Direct cash management operations to include daily cash administration, management of current accounts and bank relations.
• Review and drive improvement in cash management, ensuring financial obligations are met in accordance with company policies and procedures.
• Monitor cash transactions to ensure to ensure the bank account balance to the report and any unusual items are investigated.
• Forecast, monitor and track cash flow (weekly, monthly, quarterly etc.)
• Prepare cash flow reports, and identifies and evaluates variances.

Bank Reconciliation and Tax Management:

• Actively participate in two-way communications sharing and exchanging relevant and appropriate information with the Branch Managers, and all external customers associated with the company.
• Analyzing and reviewing each day’s sales and performing bank reconciliations. Highlighting anomalies for investigation.
• Ensuring management accounts are reliable and production of profit and loss account on a timely basis.
• Anchor the preparation of corporation tax returns as required the government.
• Summarize and analyze various annual returns and accounts to enable the compilation of key financial indicators.

Financial Reporting and Compliance:

• Monitor and ensure timely identification and compliance with evolving accounting guidance, prepare technical memorandums that documents issues in a clear, logical and comprehensive manners.
• Communicate and explain accounting issues and evolving accounting guidance to the Chief Executive and Executive Director.
• Manage communications with external auditors and external financial statements and accounting issues to ensure auditor agreement with company decisions on accounting disclosures, and issues.
• Assist in the coordination of annual audit and quarterly review activities of external auditors.

Product Pricing:

• Product insight on market analytics, pricing and cost.
• Identify scope and execute strategic price improvement initiatives.
• Provide analyses of cost data and make recommendations to management regarding price.
• Provide management with reports specifying and comparing factors affecting prices and profitability of products. Regularly inform and consult with the Executive Director regarding negotiating strategies for large or new business proposals.
• Work with the Executive Director to coordinate the determination of minimum gross margin (GM) required for all company product sold across all branches.
• Use business acumen and technical knowledge to develop and deliver Business Intelligence solutions for internal customers.

Accountability and Annual Budget:

• Responsible for reviewing the company profit & loss account and relevant sections of the Balance Sheet to ensure they are completed accurately and on a timely basis, and to provide supplementary reporting, analysis and support to company budget and Executive team.
• Responsible for obtaining, collating and verifying information on a monthly basis for inclusion in Executive Management.
• Responsible for reviewing monthly payroll and updating monthly forecast.
• To ensure the provision of timely and valuable management and operational information across the business, maintaining and expanding a range of report in order to assist departmental heads in the effective management of their cost revenue targets.
• To implement improvements of financial processes (including profit and loss reporting and analysis, etc.) and systems in order to achieve an effective and efficient way of working.

Qualification:

• B.Sc., M.Sc. in Accounting or related field.
• Minimum of 20 years’ experience in managing a Finance team in the retail or FMCG, Big 4 consulting firms.
• Possession of ICAN, ACA or other relevant professional qualifications

Key Attributes:

• Exceptional problem-solving skills;
• Excellent leadership skills;
• Proven ability to drive results and to manage teams;
• Commercial awareness and strong business acumen;

Accountability;

• Strong work ethnics;
• Experience in managing, coaching, mentoring and developing a team;
• Excellent written and spoken communication skills;
• Positive interpersonal skills;
• Proficient use of Microsoft office Packages and ERP.

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• We are seeking a skilled Finance Manager to oversee our financial operations and support strategic decision-making. The ideal candidate will have a strong background in financial management, budgeting, and analysis, with excellent leadership and communication skills.

Key Responsibilities:

• Develops adequate processes and procedures for cost control function to maintain efficient operational excellence.
• Determines the actual landed cost of each product by looking at all expenses within the supply chain and compare the landed cost with supplier’s recommended retail price (RRP) and on that premise advise management of the recommended selling price (RSP).
• Analyze and update recommended selling price periodically or as advised by management and product suppliers.
• Carry-out financial analysis and evaluation of product costs, costs of sales and other overheads, compare actual costs to estimates, analyze variances and generate relevant information for management decision-making.
• Assist in the improvement of internal and financial controls related to product costing.
• Work closely with relevant process owners to obtain necessary information required for compilation, documentation and analysis of costs.
• Analyze products actual landed costs, cost of sales and determine the gross margin and product profitability.
• Conduct monthly cost reviews for all brands, providing adequate documentation.
• Prepare detailed monthly cost analysis and track actual margin against targeted margin.
• Recommending changes to the company’s processes and policies to reduce cost and maximize profit.
• Advise management on appropriate costing based on financial data and cost metrics.
• Identify scope and execute strategic price improvement initiatives with product insight on market analytics, pricing and cost.
• Assist in budget preparation, profitability analysis, reviewing of financial records, researching of market rates for key business costs, providing data for stable budget developments, allocating indirect costs to internal processes and detailed analysis and evaluation of direct cost drivers.
• Work with the Executive Director and Head of Finance for the determination of minimum gross margin required for all company product sold across all branches.
• Use business acumen and technical knowledge to develop and deliver business Intelligence solutions for internal customers.
• Prepare monthly, quarterly and annual cost forecasts and analyze profit margins.
• Assist in month-end and year-end closing.
• Analyze payroll advice and process monthly payroll input on Excel and document same on the Sage ERP solution.
• Process and remit staff salaries, wages, allowances, bonuses, and other staff-related expenses as may be required on a monthly and annual basis.
• Manage the administration and remittances of statutory deductions such as Pension, PAYE, ITF, NSITF, and other statutory dues to the relevant collecting bodies.
• Generate monthly and periodic payroll-related reports for Management decision-making.
• Support the annual budget preparations.
• Compute terminal/ exit benefits and remit as necessary and as provided for by regulations.

Requirements:

• Bachelor's Degree/HND in Accounting, Finance, Economics, Business Administration or related field
• Professional Qualification (ACA, CIMA, ACCA)
• Minimum of 15 years’ experience of which 8 years have been in senior management in the Retail or FMCG industries.
• Costing and forecasting skills
• Ability to effectively manage competing deadlines for projects in a high-pressure work environment.
• Excellent written and spoken communication skills;
• Proficient use of Microsoft office Packages and ERP.

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• We are looking for an experienced Human Resources Partner to join our team.
• The role will be to support the CEO in developing the workforce through planning, talent acquisition and Learning & Development.
• You will create a positive work environment to enable a motivated and engaged workforce to help optimise employee performance and retention.
• The role is fast-paced and demanding. Cultural fit is key to the role, and it is vital that the candidate shares and upholds our values and beliefs.

Required Qualifications and Skills:

• Bachelor’s Degree in HR.
• CIPD Level 5 qualified or above.
• Generalist HR Business Partner or HR Adviser experience, across all aspects of HR including learning and development, resourcing, employee relations, remuneration and benefits.
• Thorough knowledge of Nigerian employment law. UK law, a plus.
• Up to date knowledge of good practice and emerging trends in the field of HR.
• Analytical and experienced producing HR metrics.
• Excellent ability to speak and write English language.
• Highly IT literate - strong working knowledge using HR, Payroll and Finance systems.
• Proficient in MacOS Keynote, Numbers, Pages, MS Powerpoint, Excel and Word.
• Diligent, Highly organised with excellent attention to detail.
• Result oriented, able to deliver on time, under pressure.
• Highly adaptable, able to deal with ambiguity and change.
• Able to handle confidential matters with absolute discretion.
• Able to work at a fast-pace with minimal supervision.
• Pragmatic and proactive, with good decision-making capacity.
• Collaborative communication style and warm, friendly, and approachable manner.
• Excellent stakeholder management capabilities.
• Change experience, ideally within a rapidly growing or evolving business.
• Financial services experience is an advantage.
• Strong commercial acumen.
• Must be mature and reliable.
• Minimum 4 years Human resources experience (preferred).

Key Responsibilities of this role include but are not limited to:

• Provide a wide-ranging HR Business Partnering service to management, ensuring that all managers have the necessary tools and capability to professionally manage themselves and their people. [Partner with line management and provide daily HR guidance].
• HR Administration - Provide strategic and day-to-day leadership to address the people challenges for the business area.
• Administration of staff records and maintaining the database.
• Drive a culture of high performance where talent is recognised, stretched and poor performance managed (ideally to achieve higher levels of performance).
• Challenge team cultures and behaviours to ensure that they are consistent with organisational culture at all times.
• Talent Acquisition - Monitor and report on workforce and succession planning and handle all recruitment.
• L&D - Identify training needs for teams and individuals, develop training strategies and evaluate training programmes.
• Management of HR projects and change within the business.
• Work closely with management and employees to improve work relationships through coaching, build morale and increase productivity and retention.
• Support all managers (and colleagues) on HR policies and practices that ensure fairness and expediency ensuring that those policies and practices are up to date and best practice.
• Use key people analytics to inform decisions and make recommendations to senior stakeholders. Use data and metrics to identify potential issues and support decision-making that really increases employee engagement.
• Build and maintain visible and meaningful working relationships with key internal and external stakeholders and partners.
• Stay up- to- date on HR trends and best practices.
• Identify and mitigate HR-related risks.