Fresh Jobs at UNOCHA - United Nations Office for the Coordination of Humanitarian Affairs

Type of Contract: Service Contract
Post Level: SB-5
Duration of Initial Contract: Seven months (up to 31 Dec 2015) with possibility of extension

Background
Given the current crisis in Northeastern Nigeria, OCHA has to scale up its support to the Humanitarian Coordinator in mobilizing and coordinating an effective and principled humanitarian response. OCHA is particularly concerned about vulnerable communities and those at risk due to current conflict. Under the leadership of the Humanitarian Coordinator for Nigeria, OCHA maintains an office in Abuja and is about to establish field presence in Borno, Adamawa, Yobe and Gombe states; the primary objectives of OCHA Nigeria include the following:

• Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including collection, analysis and dissemination of information and negotiation of access.
• Coordinate the implementation of humanitarian response in Nigeria with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate with focus on strengthening the Cluster Approach.
• Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clan.

The humanitarian response to crisis in northeastern Nigeria does not only involve traditional national and international humanitarian agencies such as the United Nations and Non-Governmental Organisations (NGOs), but also private individuals and companies who contribute to meeting the needs of the Internally Displaced People (IDPs) and their host communities. In this regard, OCHA and the humanitarian community in Nigeria acknowledge the need to forge deeper and more effective partnerships with businesses in the private sector in an effort to align our work and maximize the use of limited resources and to improve the overall quality of the humanitarian response.

The HAO is expected to have comprehensive knowledge of the private sector and its engagement in humanitarian action, with particular focus on the current crisis in northeastern Nigeria. The HAO is also expected to have either experience or solid knowledge of humanitarian operations conducted by UN agencies and NGOs and operations of the Government. As such the HAO provides the elements of institutional memory and local networking essential to the credibility and authority of the statements and documents provided by OCHA and the Humanitarian Coordinator. They work with little supervision in the field, and are expected to prepare concise reports and analysis and are an integral part of the OCHA Team in Nigeria.

Duties and Responsibilities
Summary of key functions:

• Information Collection in support of Humanitarian Analysis and Response,
• Information Sharing
• Development of coordination and cooperation mechanisms among stakeholders
• Monitoring and Reporting

Ensure accurate Information Collection in support of Humanitarian Analysis and response, focusing on the achievement of the following results:

• Formulate and develop an OCHA strategy for engagement with the private sector in Nigeria,
• Gather and verify information on issues from the private sector affecting the humanitarian situation, emphasizing opportunities for response and collaboration,
• Develop a clear and concise business guide for the private sector on the humanitarian system,

Ensure facilitation of information sharing among partners focusing on achievement of the following:

• Pro-actively share information with OCHA and private sector stakeholders on pertinent issues and vice versa to the humanitarian community,
• Arrange sessions to provide briefings to private Sector on humanitarian operations,
• Identify key pieces of information that will assist with organizational decision-making with a particular focus on improving humanitarian response,

Ensure the development of coordination and cooperation mechanisms among stakeholders focusing on the achievement of the following results:

• Establish and strengthen relationships with private sector business platforms (i.e. Chambers of Commerce, private foundations and other business platforms in Nigeria) to ensure humanitarian information flow from OCHA to private sector partners and vice versa and facilitate their participation in operations,
• Map out of Nigeria business networks and establishing relationships, produce and maintain a 3xW database,
• Dissemination of Information Management (IM) products to new audiences,

Ensure proper monitoring and reporting focusing on achievement of the following:

• Support the collection of information from the private sector and prepare weekly/monthly reports as appropriate for internal and external purposes,

Impact of Results
The key results have an impact on the overall coordination of humanitarian and emergency assistance and facilitate operational agencies/organizations in succeeding in their core objectives, building of strong partnerships with relevant parties and the achievement of OCHA’s objectives. Specifically, the impact of this position is:

• Improved basis for private sector stakeholders to take informed decisions on their support to humanitarian action,
• Humanitarian response is becoming more coordinated and organized based on clear identified needs and priorities thereby increasing cost-effectiveness and value for money,
• Greater adherence to the humanitarian principles in humanitarian response

Competencies
Preparing information for advocacy

• Identifies and communicates relevant information for a variety of audiences for advocating OCHA’s priorities

Building Strategic Partnerships
Maintaining a network of contacts

• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues
• Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders

Resource Mobilization
Providing inputs to resource mobilization strategy:

• Collects, researches and analyzes information on resource mobilization and utilization, drafts reports and documents and maintains information/databases on potential and actual donors and donor funded projects

Promoting Organizational Learning and Knowledge Sharing
Basic research and analysis:

• Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
• Documents and analyses innovative strategies and new approaches

Job Knowledge/Technical Expertise
Fundamental knowledge of own discipline

• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments
• Demonstrates in-depth understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments

Global Leadership and Advocacy for OCHA’s Goals
Preparing information for global advocacy:

• Identifies and communicates relevant information for advocacy for OCHA’s goals for a variety of audiences
• Maintains a functioning network of contacts in the media and civil society, to promote a better understanding of OCHA’s priorities and to support advocacy efforts

Client Orientation
Establishing effective client relationships:

• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

Core Competencies

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing are the responsibility of each staff member.
• Informed and transparent decision making

Required Skills and Experience
Education:

• Master's Degree or equivalent in political science, business administration & economics, law, international relations or other related fields with up to 3 years of relevant experience at the national or international level.

Experience:

• 5 years of relevant professional experience, preferably gained from working in the private sector/industry.
• Familiarity with UN policies, rules and procedures, particularly in relation to humanitarian response and coordination, and knowledge of institutional mandates, policies and guidelines pertaining to humanitarian assistance, especially the humanitarian reform agenda.
• Ability to research, analyze, evaluate and synthesize information.
• Ability to express clearly and concisely, ideas and concepts in written and oral form.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling of web based management systems.

Language requirements:

• Proficiency in both oral and written English
• Knowledge of local language is an advantage

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Type of Contract: Service Contract
Post Level: SB-4
Duration of Initial Contract: Seven months (up to 31 Dec 2015) with possibility of extension

Background
Humanitarian needs in north-east Nigeria have grown enormously since mid-2014, when attacks by Boko Haram became more frequent and intense. According to the National Emergency Management Agency, there are nearly 1.5 million internally displaced persons (IDPs) in six north-eastern states as a result of the insurgency. OCHA’s role is to support humanitarian actors to ensure that relief assistance reaches the people who need it in a timely and effective manner. OCHA’s support includes reporting on the humanitarian situation and raising awareness on humanitarian needs and gaps in the provision of assistance. In 2015, OCHA will continue to:

• Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including the collection, analysis and dissemination of information to humanitarian partners, and negotiation of access.
• Support the government efforts and humanitarian organizations in relocation of the IDPs and their return.
• Coordinate the implementation of humanitarian response in Nigeria with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate, with focus on strengthening coordination.
• Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clans.
• The Information Officer will focus most on reporting under the direct supervision of the Reports Officer.

Duties and Responsibilities
Conceptualize, draft and edit stories for external communications products and internal reports:

• Compile and process data from a wide variety of sources and prepare a range of reports and humanitarian briefings for public dissemination.
• Draft stories for the Humanitarian Bulletin and support all aspects of its production, including fact checking, proofreading and quality control.
• Edit and draft OCHA web stories and content for publications as required.
• Compile and draft OCHA Nigeria weekly internal reports based on input from sub-offices and heads of units.
• Collect and tailor material for social media purposes.
• Draft daily situation updates as required.
• Collect, organize and disseminate latest information/data on the humanitarian situation in Nigeria
• Proactively identify new publications/releases and other sources of information and ensure its dissemination to appropriate staff and partners.
• Monitor progress of and obtain all major publications related to Nigeria, and ensure their distribution and filing within the unit/office.
• Research/analyze and organize data required for internal and external reporting, including reporting on media coverage and political, security and socio-economic factors affecting humanitarian and development programmes in Nigeria.
• Actively contribute to the development and regular update of coordination and information tools, including OCHA Nigeria website, information fact sheets and OCHA photo database, including through supervision of public information intern and by serving as focal point for information shared with the Information Management Unit.
• Collect and tailor material for social media purposes
• Collaborate closely with OCHA sub-offices and information counterparts in other UN agencies and NGOs to ensure accurate and effective information dissemination on humanitarian issues in Nigeria.
• Coordinate inputs for OCHA Nigeria products and edit/redraft as necessary.
• Maintain photography database including substantive captions for photographs to be used in information products and other OCHA functions.
• Facilitate substantive development of briefing material as well as in the preparation of power point presentations.

Support coordination of strategic communications groups:

• Oversee updating of all OCHA Nigeria public information mailing lists.
• Participate in the monthly communications officer’s group meetings and contribute to the group’s activities as required, brief the PI/ Reports Officer and management as necessary
• Participate in planning, organising and provide detailed and accurate minutes of coordination and communications meetings as required.
• Represent OCHA at meetings as required.

Support media relations and outreach to audiences through engagement with Nigerian and regional media and other sources:

• Support the office in maintaining relations with Nigerian and regional media.
• Oversee maintenance of all media lists and media contact information and take lead in preparing media advisories.
• Support communications staff in organizing local and international media trips and briefings.
• Serve as focal point for organizing special events, including the launch of key publications,.
• Monitor and support capacity-building activities to help the local media better report on UN work.
• Produce, or encourage journalists to cover, human interest stories in collaboration with communications staff.
• Support as necessary on social media tools and development.
• Conduct daily media monitoring of international news sources to supplement other UN offices’ monitoring, ensuring senior management are apprised of humanitarian issues in the international media.
• Assist the PI Unit in identifying and implementing outreach activities.

Build capacity and awareness of importance of accuarate and timely reporting:

• Support and hold reporting training for staff in Abuja.
• Support field colleagues with basic drafting and reporting, as well as story idea generation as requested.
• Perform any other duties as may be assigned.

Impact of Results

• Contribute to strong and analytical communications products through good research and analysis of assigned topics, and through well-reasoned written contributions, effective and timely liaison and interaction with colleagues and concerned parties internally and externally.
• Play a strategic role in identifying trends related to humanitarian issues.
• Develop innovative approaches to deal with technical reporting issues.
• Ensure timely high-quality delivery of outputs, in accordance with overall objectives and policies.
• Serve as an effective spokesperson and form strong partnerships with humanitarian actors to help meet OCHA’s objectives with respect to overall policy initiatives and coordination of humanitarian and emergency assistance.

Competencies
Functional Competencies:

• Preparing information for advocacy
• Identifies and communicates relevant information for a variety of audiences for advocating UN’s priorities
• Maintains a functioning network of contacts with a variety of stakeholders to promote a better understanding of OCHA’s work and to support advocacy efforts

Building Strategic Partnerships
Maintaining a network of contacts:

• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues
• Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders

Innovation and Marketing New Approaches
Enhancing processes or products:

• Generates new ideas and proposes new, more effective ways of doing things
• Documents and analyses innovative strategies/best practices/new approaches

Promoting Organizational Learning and Knowledge Sharing
Basic research and analysis:

• Documents and analyses innovative strategies and new approaches

Job Knowledge/Technical Expertise
Fundamental knowledge of own discipline:

• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments
• Demonstrates in-depth understanding and knowledge of the current

Client Orientation
Establishing effective client relationships:

• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

Core Competencies

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making

Required Skills and Experience
Education:

• A Master's degree or equivalent in international relations, communications, journalism or a related field

Experience:

• Minimum of two years of relevant professional experience, preferably in humanitarian/development reporting and communications work.
• Candidates with experience working in media and/or reporting greatly preferred.
• Fluency in oral and written English required.
• Database management skills a plus.
• Excellent communication, drafting and analytical skills, with attention to detail.
• Good team player and ability to work under pressure to meet deadlines.
• Willingness and ability to travel to north-east Nigeria.
• Ability to work with initiative (minimum supervision), efficiency, competence, integrity and people of different national backgrounds.

Language Requirements:

• Fluency in English.
• Knowledge of Hausa will be an asset.

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Type of Contract : Service Contract
Post Level: SB-4
Duration of Initial Contract: Initial contract is 9 months (up to 31 Dec 2015) with possibility for extension

Background
Given the current crisis in Nigeria, OCHA has to scale up its support to the Humanitarian Coordinator in mobilization and coordination of an effective and principled humanitarian response. OCHA is particularly concerned about vulnerable communities and those at risk due to current conflict. Under the leadership of the Humanitarian Coordinator for Nigeria, OCHA maintains an office in Abuja and a field presence in Borno, Adamawa, Yobe and Gombe states in North East; the primary objectives of OCHA Nigeria include the following:

• Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including collection, analysis and dissemination of information and negotiation of access.
• Coordinate the implementation of humanitarian response in Nigeria with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate with focus on strengthening the Cluster Approach.
• Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clan.

The HAO is expected to have comprehensive knowledge of North East of Nigeria, UNOCHA operations, humanitarian partners, operations of the government and NGOs. As such the HAO provides the elements of institutional memory and local networking essential to the credibility and authority of the statements and documents provided by OCHA and the Humanitarian Coordinator. They work with little supervision in the field, and are expected to prepare concise reports and analysis and are an integral part of the OCHA Team in Nigeria.

Duties and Responsibilities
Summary of key functions:

• Information Collection in support of Humanitarian Analysis and Response,
• Information Sharing
• Development of coordination and cooperation mechanisms among stakeholders
• Monitoring and Reporting

Ensure accurate Information Collection in support of Humanitarian Analysis and Response, focusing on the achievement of the following results:

• Review incoming field reports, prepare summaries of field activities and flag important issues to senior management
• Actively participate in the Strategic Response Plan (SRP) process, and SRPMid-Year Review and End-year Review processes.
• Gather and verify information on issues affecting the humanitarian situation, emphasizing opportunities for response.
• Supports regional analysis and interface with the AIM working group to extract key action points that need follow up from assessments undertaken and the humanitarian Dashboard.

Ensure facilitation of information sharing among partners focusing on achievement of the following:

• Pro-actively share information with OCHA and relevant stakeholders on pertinent issues.
• Identify key pieces of information that will assist with organizational decision-making with a particular focus on improving humanitarian response.

Ensure the development of coordination and cooperation mechanisms among stakeholders focusing on the achievement of the following results:

• Support existing coordination mechanisms and assist in the establishment of new field coordination wherever required
• Establish relationships with key stakeholders, including non-traditional humanitarian actors, in areas of operation to ensure humanitarian information flow from OCHA to partners and vice versa and ensure their participation in operations

Ensure proper monitoring and reporting focusing on achievement of the following:

• Support the collection of field information to monitor and improve ongoing response, coordination activities and information products.
• Prepare succinct reports on the key humanitarian issues in the districts and workings with state level partners provide analysis on response gaps and advocacy issues

Impact of Results
The key results have an impact on the overall coordination of humanitarian and emergency assistance. The root causes of the humanitarian/emergency situations are appreciated, ensuring that strong and effective responses are mounted. This facilitates operational agencies in succeeding in their core objectives, building of strong partnerships with relevant parties and the achievement of OCHA’s objectives.

Competencies
Preparing information for advocacy:

• Identifies and communicates relevant information for a variety of audiences for advocating OCHA’s priorities

Building Strategic Partnerships:

• Maintaining a network of contacts
• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues
• Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders

Resource Mobilization:

• Providing inputs to resource mobilization strategy
• Collects, researches and analyzes information on resource mobilization and utilization, drafts reports and documents and maintains information/databases on potential and actual donors and donor funded projects

Promoting Organizational Learning and Knowledge Sharing:

• Basic research and analysis
• Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
• Documents and analyses innovative strategies and new approaches

Job Knowledge/Technical Expertise:

• Fundamental knowledge of own discipline
• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments
• Demonstrates in-depth understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments

Global Leadership and Advocacy for OCHA’s Goals:

• Preparing information for global advocacy
• Identifies and communicates relevant information for advocacy for OCHA’s goals for a variety of audiences
• Maintains a functioning network of contacts in the media and civil society, to promote a better understanding of OCHA’s priorities and to support advocacy efforts.

Client Orientation:

• Establishing effective client relationships
• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

Core Competencies

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing are the responsibility of each staff member.
• Informed and transparent decision making

Required Skills and Experience
Education:

• Master's Degree or equivalent in political science, sociology, law, international relations or other related fields with up to 2 years of relevant experience at the national or international level.

Experience:

• Up to 2 years of relevant professional experience, preferably in complex emergency and inter-agency contexts, dealing with relief and transitional issues.
• Familiarity with UN policies, rules and procedures, particularly in relation to humanitarian response and coordination, and knowledge of institutional mandates, policies and guidelines pertaining to humanitarian assistance, especially the humanitarian reform agenda.
• Ability to research, analyze, evaluate and synthesize information.
• Ability to express clearly and concisely, ideas and concepts in written and oral form.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc) and experience in handling of web based management systems.

Language Requirements:

• Proficiency in both oral and written English.
• Knowledge of local language is an advantage.

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Type of Contract: Service Contract
Post Level: SB-4
Duration of Initial Contract: Seven months (up to 31 Dec 2015) with possibility of extension

Background

• Under the guidance and direct supervision of the Head of Administrative and Finance Unit, the ICT Analyst manages ICT services, develops and implements ICT management systems, provides information management tools and technology infrastructure in medium and large Country Offices (CO).
• The ICT Analyst is responsible for review of and advice on the use of new technologies that will enhance the CO productivity. The ICT Analyst promotes a client-oriented approach.
• The ICT Analyst heads the ICT Team and supervises staff in the team.
• The ICT Analyst works in close collaboration with the Front Office, Management Support and Business Development, Programme and Operations teams in the CO and UNOCHA HQs staff for resolving complex ICT-related issues, liaises with Regional Information Officer (RIO), the Regional Bureau Information Manager (RBIM), OIST staff.

Duties and Responsibilities
Summary of key functions:

• Implementation of ICT strategies and new technologies
• Ensures effective coordination of ICT helpdesk functions and provide support to the CO and Sub-offices in Yola, Maiduguri, Gombe, Damaturu
• Management of CO hardware and software packages
• Networks administration
• Provision of web management services
• Provision of support for CO developed Web Based Applications and Tools
• Facilitation of knowledge building and knowledge sharing

Ensures implementation of ICT strategies and new technologies, focusing on achievement of the following results:

• Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment.
• Provision of inputs to elaboration of internal policies and procedures on the use of ICT.
• Participation in the office business process re-engineering activities and ensures that business needs drive IT solutions related to corporate resource management.
• Development and update of the ICT annual work plan and reporting.
• Full compliance with corporate information management and technology standards, guidelines and procedures for the office technology environment.
• Analysis of the requirement and elaboration of internal policies and procedures on the use of ICT.
• Provision of advice on and assistance in procurement of new ICT equipment for the office, provision of technical specifications and information on best options in both local and international markets.

Ensures effective coordination of ICT helpdesk functions and provide support to the CO and Sub-offices in Yola, Maiduguri, Gombe, Damaturu focusing on the achievement of the following results:

• Planning, scheduling, monitoring and ensure resolution of helpdesk tasks.
• Frequently travel to Somalia to support Sub-Offices as per agreed travel plan with ICT Officer and ensures that ICT systems are effectively managed and operational.
• Provide support and training to staff on office automation applications (Lotus Notes, MS Office, WAN applications and mobile user clients).
• Assist in performing systems administration functions for Domino, network Operating systems whenever needed.
• Install and administer the office ICT applications and data telecommunication facilities. This involves administering data security for end user access to such network and/or facilities and troubleshooting ad-hoc hardware or software problems experienced on the network or facilities.

Manages CO hardware and software packages, focusing on the achievement of the following results:

• CO hardware and software platforms meet the UNOCHA corporate standards and the CO Key business processes.
• Provision of advice on maintenance of equipment and acquisition of hardware supplies
• Supervision of the implementation of corporate UNOCHA systems.
• Development of new software for high impact results (e.g. information management tools, databases, intranet, etc.).

Ensures efficient networks administration, focusing on achievement of the following results:

• Monitoring of the computing resources to provide a stable and responsive environment.
• Operation of network utility procedures defining network users and security attributes establishing directories, menus and drive-mappings, configuring network printers and providing user access.
• Monitoring of backup and restoration procedures for both server and local drives.
• Timely upgrade of LAN infrastructure and Internet connectivity to meet UNOCHA requirements.

Provides web management services, focusing on achievement of the following results:

• Identification of opportunities and ways of converting processes into web-based systems to address the issues of efficiency (e.g. office management systems, donor profile software, knowledge management systems).
• Creation and technical maintenance of the office websites and Intranet.
• Ensuring OCHA website is technologically up to date and navigable.

Provides support for CO developed Web Based Applications and Tools, focusing on achievement of the following results:

• Assisting users to fully utilize the online tools already developed and that are being developed to automate the CO Business process.
• To provide support to both users and partners on web based tools.
• Develop manuals and provide end user training on new technologies and tools

Ensure facilitation of knowledge building and knowledge sharing in the CO, focusing on achievement of the following results:

• Sound contributions to knowledge networks and communities of practice.
• Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision.
• Organization of training for the operations/projects staff on ICT issues.
• Synthesis of lessons learned and best practices directly linked to ICT management..

Impact of Results
The key results have an impact on the overall efficiency of the Country Office and Sub Offices in Yola, Maiduguri, Gombe, Damaturu including improved business results and client services. Forward-looking ICT solutions have an impact on the organization of office management, knowledge sharing, and information management.

Competencies

Building Strategic Partnerships
Maintaining a network of contacts:

• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues

Promoting Organizational Learning and Knowledge Sharing
Basic research and analysis:

• Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
• Documents and analyses innovative strategies and new approaches

Job Knowledge/Technical Expertise
Fundamental knowledge of own discipline:

• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Identifies new and better approaches to work processes and incorporates the same in his/her work
• Analyzes the requirements and synthesizes proposals
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments

Promoting Organizational Change and Development
Basic research and analysis:

• Ability to diagnose problems and identifies and communicates processes to support change initiatives

Design and Implementation of Management Systems
Research and analysis and making recommendations on management systems:

• Maintains information/databases on system design features
• Develops simple system components

Client Orientation
Establishing effective client relationships:

• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

Promoting Accountability and Results-Based Management
Basic Monitoring:

• Gathers, analyzes and disseminates information on best practice in accountability and results-based management systems

Core Competencies

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.

Required Skills and Experience
Education:

• Master's degree in Information systems, Information Management or Bachelors with four years of experience in, Computer Science or related discipline.
• Cisco Certified Network Engineer (CCNE) and Microsoft Certified Systems Engineer (MCSE).
• If certification is not available at the time of recruitment, it should be obtained within 6 months.

Experience:

• 2 years of relevant working experience, including development and implementation of ICT strategies, management and supervision of ICT services and teams, hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications, experience in web design and development of web-based office applications.

Language Requirements:

• Fluency Proficiency in both oral and written English.
• Knowledge of French is an advantage to deal with regional bureau in Dakar (Senegal).

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Type of Contract: Service Contract
Post Level: SB-3
Duration of Initial Contract: Initial contract is 9 months (up to 31 Dec 2015) with possibility for extension

Background

• Under the guidance and supervision of the Head of Office or Deputy Humanitarian Coordinator the Executive Assistant is responsible for ensuring the effective delivery of secretary duties by performing, under minimal supervision, the full range of office management and administrative support functions; typically provides direct assistance to senior officers or managers such as a Head of Office consistent with UN rules and regulations.
• The Executive assistant leads and provides guidance to OCHA's Head of Office or Deputy Humanitarian Coordinator, fostering effective collaboration within the teams, with relevant OCHA and UNDP counterparts at headquarters and in the field, and with other UN agencies, promoting a client-oriented approach and ensuring optimal performance and efficient delivery of services.

Duties and Responsibilities
Summary of Key Functions:

• Performs, under minimal supervision, the full range of office management and administrative support functions; typically provides direct assistance to a senior officer or manager responsible for a major programme, such as a branch or division.
• Maintains liaison with the Executive Office and with senior officials in other units regarding on-going programmes and other administrative matters; monitors processes and schedules related to the unit's outputs, products, tasks, etc.
• Ensures smooth and efficient information flow within the unit; prepares and processes confidential information; assists in the development of office administrative systems and procedures.
• Researches, compiles and summarizes background materials for use in preparation of reports, briefs, speeches, etc.
• Provides assistance in the coordination of service-wide activities (meetings, training, etc.), special projects and events.
• Orients new staff to relevant administrative procedures and practices and provides general assistance to other office support staff, as required; may coordinate the work of office support staff in providing meetings servicing/administrative support to various sessions of commissions and other bodies.
• Attends meetings, prepares minutes, and monitors follow-up activities.
• Responds or drafts responses to a wide range of correspondence and other communications; uses standard word processing package to produce a wide variety of large, complex documents and reports.
• Manages, updates and further develops internal databases; updates website; generates a variety of standard and nonstandard statistical and other reports from various databases.
• Carries out quality control function for outgoing documents; proofreads and edits texts for adherence for format, grammar, punctuation and style.
• Responds to complex information requests and inquiries (e.g. answers requests requiring file search, etc.).
• Assists in the preparation of presentation materials using appropriate technology/software.
• May provide some specialized support to unit (e.g. technology support, editing, desktop publishing, etc.).
• Maintains calendar/schedules; monitors changes and communicate relevant information to appropriate staff inside and outside the immediate work unit.
• Performs a variety of administrative duties (e.g. leave recording, meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents (e.g., travel requests, expense claims, vouchers, visa applications, etc.).
• Maintains files (both paper and electronic) and databases for work unit.
• Performs other duties as assigned.

Impact of Results:

• The key results have an impact on the efficiency of the Management unit by ensuring good organization and management the Head of Office / Deputy Humanitarian Coordinator's daily agenda and programme and other general administrative matters to support the implementation of overall activities of OCHA Nigeria Office.

Competencies

Functional Competencies
Building Strategic Partnerships:

• Maintaining information and databases
• Analyzes general information and selects materials in support of partnership building initiatives

Promoting Organizational Learning and Knowledge Sharing:

• Basic research and analysis
• Researches best practices and poses new, more effective ways of doing things
• Documents innovative strategies and new approaches

Job Knowledge/Technical Expertise:

• Fundamental knowledge of processes, methods and procedures
• Understands the main processes and methods of work regarding to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments

Promoting Organizational Change and Development:

• Presentation of information on best practices in organizational change
• Demonstrates ability to identify problems and proposes solutions

Design and Implementation of Management Systems:

• Data gathering and implementation of management systems
• Uses information/databases/other management systems
• Provides inputs to the development of simple system components
• Makes recommendations related to work procedures and implementation of management systems

Client Orientation:

• Maintains effective client relationships
• Reports to internal and external clients in a timely and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients
• Responds to client needs promptly

Promoting Accountability and Results-Based Management:

• Gathering and disseminating information
• Gathers and disseminates information on best practice in accountability and results-based management systems
• Prepares timely inputs to reports

Core Competencies:

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making

Required Skills and Experience
Education:

• High school diploma or equivalent.
• University Degree in Business or Public Administration desirable, but it is not a requirement

Experience:

• A minimum of six years of experience in general office support or related area of which at least three years are in an international organization is required. Experience working in a front office with senior management is required.

Language Requirements:

• English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.

go to method of application »

Type of Contract: Service Contract
Post Level: SB-3
Duration of Initial Contract: Seven months (up to 31 Dec 2015) with possibility of extension

Background
In early March 2015, the National Emergency Management Agency (NEMA) registered more than 1.2 million people displaced within the country due to conflict and inter-communal violence. In addition, over 200,000 people fled to Chad, Cameroon and Niger. The need to understand the full impact of displacement is critical as humanitarian actors scale up response in terms of protection, shelter, food as well as education and health services to the internally displaced persons (IDPs). In order to do that accurate data is required but that remains a challenge in Nigeria. Efforts have been made by some partners in increasing their capacity in the field but the gap continues to be noticed in coverage areas. The capacity of partners - either engaged in development activities or in humanitarian assistance - needs to be enhanced to enable credible data collection that will help in understanding displacement dynamics and plan appropriate responses.

In scaling up its presence in Nigeria from an advisory role that of a country office, OCHA will provide the Humanitarian Coordinator (HC), Deputy Humanitarian Coordinator (DHC), Humanitarian Country Team (HCT) and the entire humanitarian community with required support to implement the Transformative Agenda and reinforce the existing coordination mechanisms in Nigeria to understand the displacement impact and to better respond rapidly to the needs of people dramatically affected.

In line with OCHA’s global mission, OCHA Nigeria continues to:

• Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including the collection, analysis and dissemination of information to humanitarian partners, and negotiation of access.
• Support Government efforts and humanitarian organizations in the relocation of the internally displaced and their return.
• Coordinate the implementation of humanitarian response in north-east Nigeria along with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate, with focus on strengthening the sectors.
• Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clans.

Duties and Responsibilities
Under the overall supervision of the OCHA Head of Office, the Manager of the Information Management Unit and direct supervision of the Information Management Assistant Officer (IMAO), the Information Management Data Assistant will be responsible for the following:

Summary of Key Functions:

• Manage content on relevant web platforms such as www.unocha.org/nigeria www.humanitarianresponse.info/operations/nigeria, and provide overall quality control for the platform and ensure content is current, comprehensive and follows relevant metadata standards
• Support coordination by managing core information tools and services including contact management, event scheduling and document management
• Provide client support to web focal point in partner organizations, including training
• Work with counterparts on related web platforms such as agency and cluster websites and ReliefWeb to facilitate cross-site search and interoperability
• Collaborate with counterparts worldwide on the development, improvement and adoption of new modules and features
• Analyze statistical websites monthly, reporting on trends and developments
• Assist in the administration of user profiles and access rights of web platforms and provide the necessary technical assistance
• Developing networks and partnerships to support the sharing of information
• Ensure the collection and integration of data from different web sites managed by the national office.
• Provide support of information management in the preparation of background papers, briefing kits, Power Point presentations, working documents, matrices, etc.
• Work closely with the Public Information Unit to ensure consistency in the dissemination of humanitarian information and advocacy
• Ensure the update of humanitarian kiosk
• Maintain Mailchimp regularly to share information
• Perform any other duties required by the IMU Manager in connection to the information management or as requested by the OCHA Head of Office.

Functions / Key Results Expected
The Key results will have an impact on the OCHA’s Field Information Management Strategy, the provision of support to Field Offices in the adoption and use of information management applications and procedures, such as the Who does What, Where/Contact Directory and the field document management system, and on the development and improvement of information management tools and standard at the local and regional levels to ensure that information management in the field functions efficiently.

Competencies
Functional Competencies:

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Core Competencies

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making

Required Skills and Experience
Education:

• Secondary education with relevant certifications in Arts, Statistics, Disaster Management, Emergency Management, Geographic Information Systems, Information Management, Information Systems, Professional Studies, Social Sciences

Experience:

• A minimum of six (6) years of relevant professional experience in the fields of activity concerned (collection and data processing, database management, data analysis, etc.)
• Very good knowledge of Drupal content management systems and DNN
• Very good knowledge of computer languages : Javascript, HTML, XHTML , XML, CSS , PHP, MySQL
• Experience in conducting training sessions
• Ability to communicate with technical and non- technical staff
• Curiosity vis-à- vis the latest technological developments, and commitment to continuous learning
• Ability to prioritize multiple tasks

Language requirements:

• Fluency in oral and written English is essential;
• Knowledge of a second official UN language is desirable

go to method of application »

Type of Contract: Service Contract
Post Level: SB-4
Duration of Initial Contract: Seven months (up to 31 Dec 2015) with possibility of extension

Background
In early March 2015, the National Emergency Management Agency (NEMA) registered more than 1.2 million people displaced within the country due to conflict and inter-communal violence. In addition, over 200,000 people fled to Chad, Cameroon and Niger. The need to understand the full impact of displacement is critical as humanitarian actors scale up response in terms of protection, shelter, food as well as education and health services to the internally displaced persons (IDPs). In order to do that accurate data is required but that remains a challenge in Nigeria. Efforts have been made by some partners in increasing their capacity in the field but the gap continues to be noticed in coverage areas. The capacity of partners - either engaged in development activities or in humanitarian assistance - needs to be enhanced to enable credible data collection that will help in understanding displacement dynamics and plan appropriate responses.

In scaling up its presence in Nigeria from an advisory role that of a country office, OCHA will provide the Humanitarian Coordinator (HC), Deputy Humanitarian Coordinator (DHC), Humanitarian Country Team (HCT) and the entire humanitarian community with required support to implement the Transformative Agenda and reinforce the existing coordination mechanisms in Nigeria to understand the displacement impact and to better respond rapidly to the needs of people dramatically affected.

In line with OCHA’s global mission, OCHA Nigeria continues to:

• Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including the collection, analysis and dissemination of information to humanitarian partners, and negotiation of access.
• Support Government efforts and humanitarian organizations in the relocation of the internally displaced and their return.
• Coordinate the implementation of humanitarian response in north-east Nigeria along with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate, with focus on strengthening the sectors.
• Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clans.

Duties and Responsibilities
Under the overall supervision of the OCHA Head of Office and direct supervision of the Manager of the Information Management Unit, the Information Management Assistant Officer (IMAO) will be responsible for the following:

Summary of Key Functions
Data Collection and Analysis:

• Document Management and Information Standards
• Dissemination of Information
• Mapping by providing GIS support

Data Collection and Analysis:

• Supervise the collection of relevant information and data from key humanitarian partners, including Sectors, governmental entities, UN agencies, donors, local and international NGOs, in order to facilitate and maximize the exchange of information and data between humanitarian partners, and support the creation of appropriate information products for decision-making and humanitarian response.
• Lead the collection and collation of baseline datasets. Compile and disseminate these, in particular demographic and vulnerability data, in different formats (including GIS).
• Document Management and Information Standards
• Coordinate maintenance of document-archiving systems, including managing system back-up, upgrades and migration, as needed, for digital archives databases.
• Provide training and advice to relevant OCHA staff both in Country Office and sub-offices on use of document archiving systems and the use of meta-data standards.
• Ensure the implementation, where appropriate, of OCHA standardized information management tools, including document management systems, databases, and standardized websites.
• Maintain databases based on existing templates (or develop if necessary, including user-friendly menu access and reports) to support humanitarian operations. Core databases include: Who does What Where, Contacts, affected populations, CODs/FODs, HDX, photograph and map archives.

Dissemination of Information:

• Maintain the OCHA Nigeria Humanitarian response webs site, in accordance with the OCHA standard templates.
• Ensure inventories of the information management systems, tools and products of the OCHA office and, where possible of other key humanitarian partners and perform and supervise reference functions by advising internal and external users on holdings and accessibility, and assisting in the administration of access and declassification activities.

Mapping and Info graphics:

• Provide GIS support to the office in general and lead the development of appropriate maps and info graphic products to support humanitarian decision-making and reflect humanitarian response. Support the maintenance of an inventory of OCHA-produced maps and, where possible, those available from other humanitarian partners.

Other
Perform any other duties required by the IMU Manager in connection to the information management or as requested by the OCHA Head of Office.

Functions / Key Results Expected
The Key results will have an impact on the OCHA’s Information Management Strategy, the provision of support to Field Offices in the adoption and use of information management applications and procedures, such as the Who does What Where/Contact Directory and the field document management system, and on the development and improvement of information management tools and standard at the local and regional levels to ensure that information management in the field functions efficiently.

Competencies
Functional Competencies:
Preparing information for advocacy

• Identifies and communicates relevant information for a variety of audiences for advocating UN’s priorities
• Maintains a functioning network of contacts with a variety of stakeholders to promote a better understanding of OCHA’s development agenda and to support advocacy efforts

Building Strategic Partnerships
Maintaining a network of contacts:

• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues
• Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders

Innovation and Marketing New Approaches
Enhancing processes or products:

• Generates new ideas and proposes new, more effective ways of doing things
• Documents and analyses innovative strategies/best practices/new approaches

Resource Mobilization
Providing inputs to resource mobilization strategy:

• Collects, researches and analyzes information on resource mobilization and utilization, drafts reports and documents and maintains information/databases on potential and actual donors and donor funded projects
• Provides data and information needed for preparation of fund raising activities and resource mobilization documents ensuring needs of donors are met

Promoting Organizational Learning and Knowledge Sharing
Basic research and analysis:

• Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
• Documents and analyses innovative strategies and new approaches

Job Knowledge/Technical Expertise
Fundamental knowledge of own discipline:

• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments
• Demonstrates in-depth understanding and knowledge of the current

Client Orientation
Establishing effective client relationships:

• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

Core Competencies

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making

Required Skills and Experience
Education:

• Advanced university degree (Master’s degree or equivalent) in Arts, Statistics, Disaster Management, Emergency Management, Geographic Information Systems, Information Management, Information Systems, Professional Studies, Social Sciences or a related field.

Experience:

• Two years of relevant professional experience, preferably in humanitarian/development work with demonstrated written and oral communication, including substantive analysis and report writing.
• Excellent knowledge of mapping applications such as ArcGIS is required
• Very good knowledge of graphic software e.g adobe illustrator, Photoshop e.t.c is required Knowledge of, database languages such as PHP and social media is a plus.
• Excellent writing and analytical skills, with attention to detail.
• Good Knowledge of Microsoft Office Suite including Access and Google Earth technologies.
• Good team player and ability to work under pressure to meet deadlines.
• Ability to travel into Nigeria.
• Ability to work with initiative (minimum supervision), efficiency, competence and integrity with people of different national backgrounds.

Language Requirements:

• Fluency in oral and written English is essential;
• Knowledge of a second official UN language is desirable

go to method of application »

Type of Contract: Service Contract
Post Level: SB-3
Duration of Initial Contract: Seven months (up to 31 Dec 2015) with possibility of extension

Background
In early March 2015, the National Emergency Management Agency (NEMA) registered more than 1.2 million people displaced within the country due to conflict and inter-communal violence. In addition, over 200,000 people fled to Chad, Cameroon and Niger.

The need to understand the full impact of displacement is critical as humanitarian actors scale up response in terms of protection, shelter, food as well as education and health services to the internally displaced persons (IDPs). In order to do that accurate data is required but that remains a challenge in Nigeria. Efforts have been made by some partners in increasing their capacity in the field but the gap continues to be noticed in coverage areas.

The capacity of partners - either engaged in development activities or in humanitarian assistance - needs to be enhanced to enable credible data collection that will help in understanding displacement dynamics and plan appropriate responses. In scaling up its presence in Nigeria from an advisory role that of a country office, OCHA will provide the Humanitarian Coordinator (HC), Deputy Humanitarian Coordinator (DHC), Humanitarian Country Team (HCT) and the entire humanitarian community with required support to implement the Transformative Agenda and reinforce the existing coordination mechanisms in Nigeria to understand the displacement impact and to better respond rapidly to the needs of people dramatically affected. In line with OCHA’s global mission, OCHA Nigeria continues to:

• Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities, including the collection, analysis and dissemination of information to humanitarian partners, and negotiation of access.
• Support Government efforts and humanitarian organizations in the relocation of the internally displaced and their return.
• Coordinate the implementation of humanitarian response in north-east Nigeria along with UN agencies and programmes, national and international NGOs and local authorities/communities as appropriate, with focus on strengthening the sectors.
• Enhance a protective environment that respects the human rights of all, including IDPs, returnees and minority clans.

Duties and Responsibilities
Under the overall supervision of the OCHA Head of Office, the Manager of the Information Management Unit and direct supervision of the Information Management Assistant Officer (IMAO), the Information Management Data Assistant will be responsible for the following:

Summary of Key Functions
Work closely with Coordination Focal Point and OCHA Sub-Office to ensure that data of humanitarian interest are centralized in the format of inter-operability to support the elaboration of analysis documents at national and state levels. To do so, the IM/Data Assistant will:

• In collaboration with the Information Management Focal Point in sector groups, in the sub office and humanitarian partners, offers, implements simple and effective data collection systems to ensure the update, the consolidation and analysis at the central level of:
  • Contact lists
  • Who does what and where "3W"
  • Performance monitoring of the humanitarian r
  • Esponse
  • Monitoring the humanitarian situation
  • Monitoring data on risk groups
  • Profiles of the coverage areas state and Local Government AreasWorking closely with IM Assistant Officer to analyze and present the information in an appropriate format (eg, summary reports, graphs, tables, maps, etc.
• Manage key humanitarian data in the online databases www.ors.ocharowca.info and https://data.hdx.rwlabs.org
• Manages structured archive of data, both digital and manual, collected from partners, documents and analysis products generated by the central office. And coordinate with IM/Web Assistant to ensure uploading of documents on Nigeria Humanitarian Response Website
•  Reinforce the capacity of staff in OCHA Sub Office and Coordination Focal Point by perform field information management missions linked to the OCHA Information Management Strategy.
• Perform any other duties related to the information management assigned supervisor or OCHA Head of Office

Functions / Key Results Expected
The Key results will have an impact on the OCHA’s Field Information Management Strategy, the provision of support to Field Offices in the adoption and use of information management applications and procedures, such as the Who does What Where/Contact Directory and the field document management system, and on the development and improvement of information management tools and standard at the local and regional levels to ensure that information management in the field functions efficiently.

Competencies
Functional Competencies:

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Core Competencies

• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making

Required Skills and Experience
Education:

• Secondary education with relevant certifications in Arts, Statistics, Disaster Management, Emergency Management, Geographic Information Systems, Information Management, Information Systems, Professional Studies, Social Sciences or a related field

Experience:

• A minimum of six (6) years of relevant professional experience in the fields of activity concerned (collection and data processing, database management, data analysis, etc.) .
• Thorough knowledge in the use of computers and software (MS Word, Excel, etc.), current use of spreadsheets and database, and experience in the use of applications or electronic management system.
• Knowledge in the field of database management and geographic information systems (such as Arc GIS) is an asset.

Language requirements:

• Fluency in oral and written English is essential;
• Knowledge of a second official UN language is desirable