Fresh Jobs at Uncle Stan's Foods

Job Summary

We are looking for an effective and efficient restaurant manager to oversee and further coordinate restaurant activities. The ideal candidate should have managerial skills, interpersonal and teamwork skills, excellent communicative skills, problem solving skills amongst other.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation, health and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads).
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations
• Coordinating daily restaurant management operations.
• Keep accurate records for all inventory.
• Ensure stock is reordered on time to reduce out of stock.
• Reduce incidence of theft, pilfering etc.
• Perform any other tasks as assigned.

Requirement

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge.
• Familiarity with restaurant management software.
• Strong leadership, motivational and people skills.
• Acute financial management skills.
• BSc degree in Business Administration; hospitality management or culinary schooling.
• Must live around Ikeja axis.

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The Restaurant Shift Supervisor in Uncle Stan’s Foods is a major relieve for the restaurant.

• He/She is expected to work closely with the restaurant manager in overseeing the branch he/she is deployed to while working alongside staff in their respective shifts. Other duties may include but not limited:
• Maintain a fully stocked and order food supplies as needed.
• Manage all restaurant’s orders and ensure early delivery.
• Ensure to resolve customer's complaint brought to your attention and timely and escalate to the appropriate authority.
• Manage daily schedule of staff, employee time off request and as well as their shift.
• Delegate/assign duties to employee and ensure effective discharge from start to finish
• Interface closely with the HR department in resolving possible conflict among staff members.
• Carry out other instructions given by the manager.
• Collaborate with Logistics and Customer service to ensure smooth operation.
• Report to HR department on all development at your branch.
• Perform any other tasks as assigned.