Fresh Jobs at Phillips Outsourcing

SALARY- 80K

REQUIREMENTS

• Language proficiency: Candidates must be able to speak these three languages: English, Igbo, and Hausa fluently
• Candidates must reside in Onipanu and its environs is a MUST

Qualification:

• BSC/HND ONLY Graduate
• At least 2 years experience as a customer experience specialist, or a similar customer support role
• Candidate must be willing to work on shifts
• Others: Good communication skills, Data Analysis, Leadership skills, and a good knowledge of using a computer system.

Responsibilities:

• Tracking customer experiences across online and offline channels, devices, and touchpoints.
• Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
• Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
• Identifying customer needs and taking proactive steps to maintain positive experiences.
• Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
• Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
• Performing product tests, evaluating after-sales and support services, and facilitating improvements.
• Documenting processes and logging technical issues, as well as customer compliments and complaints.

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SALARY: 60,000K NET

 REQUIREMENTS

• 1-3years experience as Sales Agent, Merchandiser, Marketer, B2B Sales or Sales promoter is a MUST
• SSCE/OND/HND/BSC in any relevant field
• Excellent verbal and written communication skills

RESPONSIBILITIES

• Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives
• Analyse sales figures, customer reactions and market trends to anticipate product needs and plan product ranges/stock
• Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
• Maximise customer interest and sales levels by displaying products appropriately
• Produce layout plans for stores and maintain store shelves and inventory
• Forecast profits/sales and plan budgets
• Monitor stock movement and consider markdowns, promotions, price changes, clearouts etc
• Build constructive customer relationships and team with channel partners to build pipeline and close deals.
• Remain up to date with industry’s best practices

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SALARY: 60,000K NET

REQUIREMENTS

• 1-3years experience as Merchant Acquisition is a MUST
• SSCE/OND/HND/BSC in any relevant field
• Excellent verbal and written communication skills
• Candidate who is willing to work on the island must reside on Island.

RESPONSIBILITIES

• Responsible for new merchants signing up and enhancing relationships with existing merchants.
• Responsible for performing daily merchants acquiring transactions with an objective to maximize profits.
• Monitor merchant’s transactions & volume
• Responsible for maximizing our merchant base by acquiring and introducing new merchants
• Initiate business through regular marketing calls/visits. Create opportunities for acquiring new customers from different potential sources.