Fresh Jobs at Myrtle Management Consultants Limited

Location: Port Harcourt, Rivers
Job Type: Full Time

Job Description

• Located in the heart of Port-Harcourt, Rivers State with the vision to cover the South- South region, our client seek to hire a professional and young Customer Service Executive to join their growing team and promote their business goals and objectives.

Job Responsibilities

• Receive and dispatch orders for products or deliveries
• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace shipments as required
• Utilize Process Monitors and Workflows on daily basis
• Ensure timely movement and delivery of freight to customers
• Ensure documents are timely sent to customer or broker for customs purposes
• Ensure accurate and timely client invoicing
• Interact with our customers in arranging their shipments, exceeding customer service expectations
• Contribute to maintain strong relationships with suppliers
• Always meet compliance to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers' service work order and service contract, standard operating procedures, SLAs are followed and update
• Meet KPI standards, as per the company procedures
• Overseas communications, timely responses to emails and requests (internal and external)
• Various reporting responsibilities as needed
• Maintain logs and records of calls, hard copies of customer files and billing activities and other information.
• Monitor the route and status of field team to coordinate and prioritize their schedule
• Respond to any issues and follow-up by coordinating with the appropriate departments or field team.

Qualifications

• 6 months to 1 year related experience and / or training; or equivalent combination of education and experience
• Understanding of transportation documentation and terms is a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)
• Fluent in English.

Remuneration

• Competitive along with other benefits (HMO, Pension).

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Location: Port Harcourt, Rivers
Job Type: Full Time

Job Description

• Located in the heart of Port-Harcourt, Rivers State with the vision to cover the South- South region, our client seek to hire a professional and young Social Media Executive to join their growing team and promote their business goals and objectives.

Job Responsibilities

• Design and implement social media strategy to align with business goals
• Generate, edit, publish, and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor web traffic metrics
• Collaborate with other teams, like marketing, sales, and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner, monitor customer reviews, listen, and respond to users in a “Social” way while cultivating leads and sales.
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Transfer orders, enquiries, concerns, queries, or complaints originating from social media platforms to customer service
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up to date with current technologies and trends in social media, design tools and applications
• Develop relevant content topics to reach the company’s target customers.
• Develop and expand community and/or influencer outreach efforts.
• Design, create and manage promotions and social ad campaigns, being sure to integrate with company’s overall marketing campaign plan and channels..
• Implement ongoing education to remain highly effective.
• Identify threats and opportunities in user-generated content surrounding the company.
• Report notable threats to appropriate management.
• Successful incumbent shall also manage social media page of sister business related to the business.

Qualifications

• 2-3 years related experience and / or training; or equivalent combination of education and experience
• B.Sc Degree in Marketing or relevant field
• Experience managing the social media page of a similar business and or industry is a plus
• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Good understanding of social media KPIs
• Familiarity with graphics, web design and publishing
• Excellent multitasking skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Fluent in English
• Impeccable writing skills.

Remuneration

• Competitive along with other benefits (HMO, Pension).

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Location: Port Harcourt Refinery / Abuloma, Port Harcourt, Rivers
Job type: Full-time

Job Descriptions

•  Plan warehouses and distribution  for efficiency in both operations and capacity
• Organize transportation activities, including storage of goods, managing information accrued from point of origin to delivery, orchestrating transportation movements, and arranging for services as necessary
• Coordinate and track movement of goods through logistic pathways and platforms
• Execute logistics plan to move products and packages to reach destinations on schedule
• Review freight rates and other transportation costs to keep working costs low
• Maintains quality throughout the logistic processes
• Use specialist knowledge, such as mechanical-handling systems, to provide support with the repairs of the assets and delivery tools.
• Collaborating with maintenance partner to ensure timely and accurate repairs of bikes
• Continually try to improve and develop business performance within the constraints of legislation, fuel costs and other Political, Economic, Social, Technology, Legal and Environmental pressures, and influences
• Implement health and safety procedures
• Manage field staff training issues in addition manage the riders and bikes
• Set field team objectives, plan, and manage projects
• Develop and execute logistics support policy and processes
• Develop reports on material and personnel movements and various operational logistics problems.
• Assure a proper management and record keeping
• Manage all warehouses and supervise the movements of the warehouse (inbound/outbound)
• Prepare the logistics movement weekly reports
• Oversee customer-based queues and plan and allocate tasks to meet requirements
• Ensure materials are appropriately stored
• Collaboratively work with Customer Service to program the final inventory of materials prior to shipment
• Carry out annual property inventory and provide other report in his area of responsibility
• Perform other duties as and when assigned by the supervisor

Qualifications

• 2- 5 years related experience and/or training; or equivalent combination of education and experience
• B.Sc degree in Marketing or relevant field
• Experience working for logistics company and or industry is a preferred
• Excellent multitasking skills
• Attention to detail
• Strong time management skills
• Quality management skills
• Works well with deadlines and having good time-management skills
• Knowledge of logistics systems,
• Understanding of transportation limitations and regulations
• Ability to contribute individually to greater goal
• Planning skills
• Understanding of transportation issues
• Critical thinker and problem-solving skills
• Team player
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Fluent in English
• Impeccable writing skills

Remuneration
The remuneration is competitive along with other benefits (HMO, Pension).