Fresh Jobs at Lilygate Hotel

Position Summary

• Attend to guests courteously and deal promptly with their requests and queries.
• Have detailed information about the hotel and city.
• Check on VIP guest movements, complete their pre-registration formalities.
• Allocate rooms to all arriving guests after checking the guest preferences.
• Collect guest feedback forms and do any possible first hand service recovery steps.
• Have detailed information regarding arrivals and room requirements.

Position Requirements

• Excellent oral and written communication skills.
• Positive interpersonal skills.
• Good command of the English language.
• Minimum of HND or BSc degree in a Business or Hospitality related field.
• Previous work experience in 4 star or branded hotels an added advantage.

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Position Summary

• Responsible for all the various business operations of the Restaurant/Bar/ Lounge areas.
• Attending to customer complaints and resolving them in the most balanced way.
• Ensure that the facility is working in compliance with all the safety regulations and codes.
• Make sure that the entire staff is disciplined and delegate duties within the staff and see that each one is following their roles and responsibilities.
• Responsible for maintaining important documents, ordering inventory, managing assets.

Position Requirements

• Previous supervisory experience in a standard hotel.
• Excellent oral and written communication skills.
• Positive interpersonal skills.
• Good command of the English language.
• Minimum of 3 years experience in similar role.
• Minimum of OND in Business or Hospitality related field.