Fresh Jobs at Internet Solutions

• We are seeking an experienced and proactive BTS Head to lead the end-to-end management of Base Transceiver Station (BTS) operations. The ideal candidate will oversee installation, maintenance, and performance optimization of BTS infrastructure, ensuring high network availability and quality service delivery. This role requires strong leadership, technical expertise, and the ability to coordinate cross-functional teams to meet project goals, resolve escalations, and maintain service level agreements (SLAs).

Job Responsibilities

• Supervise engineers to ensure accurate and timely task execution (First Time Right).
• Align team with project goals, timelines, and expectations through clear communication.
• Delegate tasks effectively and support timely fault resolution within SLA.
• Oversee link installations and prevent repeat faults on new deployments (First Time Right).
• Ensure 100% BTS uptime through constant link and trunk monitoring.
• Guarantee accurate site surveys to support quality installations (First Time Right).
• Manage stock records and submit monthly reports to the Stockkeeper.
• Submit daily activity reports for effective tracking and escalation management.
• Troubleshoot and resolve network device issues; escalate when necessary.
• Collaborate with the SM team to maintain operational standards and resolve issues.
• Ensure full stakeholder communication and 100% compliance with Odoo ERP for all field services.

Requirements

• Bachelor's degree in Telecommunications, Electrical/Electronic Engineering, or a related field.
• Minimum of 5 years' experience in BTS/network infrastructure management.
• Strong technical knowledge of GSM/UMTS/LTE/5G technologies, and wireless transmission systems.
• Proven leadership experience with the ability to effectively manage, motivate, and develop technical teams across multiple locations.
• Strong decision-making, problem-solving, and conflict-resolution skills, with the capacity to drive operational excellence.
• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to work under pressure, coordinate field operations, and lead teams in a fast-paced environment.
• Demonstrated ability to plan, prioritize, and execute projects while ensuring compliance with operational and safety standards.

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• We are seeking a skilled and proactive Field Support Engineer to join our team. The successful candidate will be responsible for providing on-site technical support, troubleshooting network and hardware issues, and ensuring seamless service delivery to clients. This role requires excellent problem-solving skills, hands-on technical expertise, and a customer-focused approach.

Job Responsibilities

• Provide on-site technical support to customers, troubleshooting and resolving network issues
• Install, configure, and test network equipment, including routers, switches, and firewalls.
• Perform routine maintenance and repairs on network equipment and infrastructure where applicable.
• Maintain accurate records of work performed, including installation, configuration, and repair activities.
• Must possess good troubleshooting, analytical, communication and reporting skill

Requirements

• Bachelor’s degree or diploma in Computer Science, Electrical Engineering, IT, or a related field.
• Minimum of 1-2 years’ experience in a field support, IT, or network engineering role.
• Strong knowledge of networking protocols, hardware, and troubleshooting techniques.
• Hands-on experience with routers, switches, and telecommunications infrastructure.
• Ability to diagnose and repair hardware/software issues efficiently.
• Excellent communication and customer service skills.

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• Internet Solutions Nigeria (ISN) is the leading systems Integrator & Internet Service Provider in Nigeria, serving a diverse client base across all sectors of the Economy.
• The ideal candidate must be able to demonstrate achievements in IT-based solutions and managed services across the various sectors. The Candidate should also showcase an ability to work with minimum supervision while maintaining a high level of performance by identifying leads and opportunities.

Job Responsibilities

• Provide support to the sales team when needed, especially during new business acquisition.
• Use the ISN marketing portfolio to explore new sales channels, pitch solutions, and develop tailored offerings for clients.
• Visit prospective and existing customers regularly, spot new business opportunities, and secure qualified referrals.
• Work consistently toward meeting the company’s revenue targets.

Core Competencies

• Strong understanding of internet connectivity solutions for both corporate and residential clients.
• Broad knowledge of additional IT solution sales, including cybersecurity, domain hosting, IoT, cloud services, and related offerings.

Requirements

• Minimum of 5 years’ experience in Account Sales Management or Business Development.
• Proven, practical experience within the ICT, Telecoms, or ISP industry.
• Solid understanding of IT solutions.
• Highly motivated, self-driven, and able to work with minimal supervision.
• Additional technical certifications or qualifications will be considered an advantage.