Fresh Jobs at InEvent

Job Description

• We look for people who are passionate about customer experience and nurturing relations!
• Your daily goal will be to WOW InEvent's users with your strategic guidance and insights based on that customers' specific goals.
• Your objective is to create an empathetic relation with the customer, your daily task will be to learn about the customer and make the experience happen!

RESPONSIBILITIES:

• Lead InEvent’s partners through the process to ensure their certification in the InEvent product.
• Deliver live sessions via InEvent’s Live Studio to partners to demonstrate the product and its capabilities
• Work on design of website, registration form and Virtual Lobby to ensure the level of professionalism to the look and feel of the course
• Design and maintain course outline, developing and adapting this as the InEvent features grow
• May be required to develop and deliver high quality pre recorded content via the Live Studio to complement certification  
• Support participating partners in their queries for the duration of the certification process.
• Coordinate delivery of certification from partners and ensure partners are supported in their receipt of their certification
• Learn continuously about tech and platform updates.
• Give constant feedback to product development and support CS and Marketing processes.
• Travel may be required to a studio location.

 PRE-REQUISITES:

• Fluent English to communicate and interact with customers around the world.
• Fluent German or French are differentials.
• Experience with Customer Success or similar. 
• Experience with delivery of training or live customer support
• Experience in a SaaS or tech company. 
• Outstanding communication skills and empathy. 
• Flexibility and adaptability to manage multicultural customers.
• Very (very) resilient to learn continuously in a startup!

PERKS

• Global Health Insurance;
• Paid Time Off (PTO);
• Monthly Lunch days and activities;
• Birthday Gift and Work Anniversary Gifts.

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Job Description

• As an InEvent Sales Operations Specialist you will be instrumental in qualifying leads, creating sales deals on the CRM, utilizing data analytics and metrics in the process.

RESPONSIBILITIES:

• Review and validate client data on a needs basis using a criteria map;
• Communicate and interact with our sales team on a daily basis to ensure the quality of work;
• Compile and analyze data of company sales and profitability;
• Assist in the development of policies and procedures for the collection and analysis of data;
• Evaluate sales processes, programs, and systems to minimize costs and improve performance;
• Find ways to constantly evolve in sales with the support of your Manager, Innovating and improving in order to reach and exceed individual and team quota.

PRE-REQUISITES:

• Knowledge of Business Intelligence and Analytical tools;
• Knowledge of CRMs tools would be considered a plus:
• Solid understanding of lead generation procedures, methods, evaluation criteria, and resource planning;
• Experience in Sales and the passion and desire to be successful at software sales ;
• Excellent verbal and written communication in English;
• Willingness to learn and adapt to new technologies and techniques.

PRE-REQUISITES:

• Knowledge of Business Intelligence and Analytical  tools;
• Solid understanding of lead generation procedures, methods, evaluation criteria and resource planning;
• Experience in Sales and the passion and desire to be successful at software sales ;
• Excellent verbal and written communication in English;
• Willingness to learn and adapt to new technologies and techniques;
• Knowledge or experience of software terminology for software sales is a plus.

PERKS:

• Global Health Insurance
• Paid Time Off (PTO)
• Birthday Gift and Work Anniversary Gifts