Fresh Jobs at Hotel Ibis Nigeria

Job Description

• Implement sound purchasing policies, systems and procedures in accordance with Company standards.
• Monitor vendors for quality, service and price through standard purchasing specifications.
• Obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased.
• A minimum of three independent genuine quotations must be obtained.
• Establish contracts to ensure reduced pricing for all operating areas of the hotel.
• Receives market list from the Executive Chef on a daily basis and arranges for delivery of those items daily
• Ensures that all authorised or approved purchase orders are sent to their respective suppliers/vendors for delivery purposes on a daily basis.
• Ensures & verifies that quotations are regularly updated and supplier’s new current price lists are maintained.
• Research and identify new products and services for the hotel in market.
• Approves all addition requests for new storeroom items, checking correct item description, unit, packing, category and establishes Min/Max estimated stock levels.
• Verify the 'pending orders' report on a daily basis, and all pending orders are checked and verified regularly.
• Identifies items for standing orders utilising vendor's logistics for regular deliveries to the hotel based on approved highly consumed items.
• Verifies that all documentation and proper quotations are maintained and filed according to Policy and Procedure requirements.
• Approves all storeroom re-order requests, verifying quantities within the established Min/Max stock levels.
• Responsible for all purchasing functions, quotations, quality and availability.
• Responsible for physical control of all store items until issued, fully documented under strict control procedures.
• Responsible for maintaining logical storeroom inventory levels operationally needed.
• Ensures that the suppliers follow the rules relating to hygiene of goods delivered.
• Keeps all records in a way that they can be checked at any time for information or audit purposes.
• Maintains all documents, files and listings up-to-date and performs his duties in the most efficient manner.
• Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.

Requirements

• A University Degree or its equivalent.
• At least 4 years’ experience in similar job position.
• Knowledge of Sun system application.
• Experience in the hospitality industry is an added advantage.

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Job Description

• Responsible for Corporate and Travel Agent Room Sales for the hotel.
• Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives monthly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibition.
• Implements all sales action plans related to market areas as outlined in the marketing plan.
• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
• Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
• Provide the highest quality of service to the customer at all times.
• Executes and supports the operational aspects of business booked (e.g. Generating proposals, Corporate Rate Application letter, writing contracts, customer correspondence).
• Able to support hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Make sales calls to potential clients to assist in development of the account.
• Attend all department and hotel meetings as necessary.
• Target key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24 hour response time line to clients.

Requirements

• A University Degree or its equivalent.
• At least 2 years’ experience in similar job position.
• Experience in the hospitality industry is an added advantage.

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Job Description

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Coordinates work activities among departments.
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
• Inventories stock to ensure adequate supplies.
• Evaluates records to forecast department personnel requirements.
• Makes recommendations to improve service and ensure more efficient operation.
• Prepares reports concerning room occupancy, payroll, and department expenses.
• Responsible for smooth operation of the floor assigned.
• Responsible for the performance of all housekeeping staff.
• Organises and facilitates the room making process.
• Daily allocation of rooms and deep cleaning tasks to team members.
• Checks the occupied and departure rooms, giving special attention to guest needs.
• Routine inspection of guest bedrooms to ensure they meet standards.
• Report maintenance issues to Maintenance/Engineering Department.
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.

Requirements

• Minimum of High School Diploma
• Not less than 2 years' experience in a supervisory capacity in a hotel Housekeeping environment
• Proven training skills
• Experience with Hotel Property Management System, preferably OPERA
• Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision.

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JOB DESCRIPTION

•  Register guests and assign rooms while accommodating special requests whenever possible.
• Assists in preregistration and blocking of rooms for reservations.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Understands room status and room status tracking.
• Knows room locations and room rates.
• Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Knows the location and number of available rooms as well as the activities and services of the hotel.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and blocked rooms.
• Possesses a working knowledge of the reservations desk. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
• Knows how to use front office equipment.
• Performing cashier related functions like posting charges to guest accounts, currency exchange, bill / invoice settlement, posting charges to the guest, paid out’s, Foreign currency exchange etc.
• Uses proper telephone etiquette.
• Uses proper mail, package, and message handling procedures.
• Knows all safety and emergency procedures, is aware of accident prevention policies.
• Maintains the cleanliness and neatness of the front desk area.
• Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

REQUIREMENTS

• Educated to University Degree level or its equivalent.

• At least 3 years’ experience in similar job position.

• Experience with Hotel Property Management System,  preferably OPERA

• Experience in the hospitality industry is an added advantage.

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Job Description

• Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.
• Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the hotel.
• Should be able to provide direction for all day-to-day operations in the kitchen.
• Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
• Actively involved in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavour.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures all equipment in the kitchen is properly maintained and in working order in accordance with Health laws and hotel standards.
• Coordinates with the purchase department for acquisition of needed goods and services.
• Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.
• Ensure proper grooming and hygiene standards for all kitchen staffs.
• Ensures all kitchen employees maintain required food handling and sanitation certifications.
• Ensure proper purchasing, receiving and food storage standards in the kitchen.
• Interacts with guests to obtain feedback on food quality, presentation and service levels.
• Actively responds to and handles guest problems and complaints.
• Maintain Quality levels of receiving, storage, production and presentation of food.
• Ensure sufficient staffing levels are scheduled to accommodate business demands.
• Frequently review finished products for quality and presentation before the orders are send to guest.
• Able to perform additional duties as requested by the hotel management as and when required.
• Ensures disciplinary procedures and documentation are completed according to hotel operational Standard and Management Policy.

Requirements

• Minimum of High School diploma
• Not less than 2 years’ experience in a supervisory capacity in a hotel.
• Proven training skills
• Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision.