Fresh Jobs at Action Against Hunger | ACF-International

Key responsibilities:

• Ensure proper PCM (Project Cycle Management) follow up and implementation of project activities in line with the different work plans through line management of the POs (Program Officers) and under the technical guidance of the Technical Coordinators;
• Lead and motivate the management team in the Monguno Office;
• Ensure good level of coordination and integration of new program assessments and project evaluations in project areas;
• Examine possibilities for program expansion at both geographical and sectoral dimensions;
• Ensure good coordination between Programmes and Support departments in the Base;
• In coordination with Area Coordinator, responsible for decisions regarding the Security and Safety of ACF premises and staff in Monguno LGA;
• Closely coordinate with Crisis Management Team (Country Director, Deputy Country Director HP, Security Coordinator and Logistics Coordinator) for any developments on the security situation;
• Brief all staff on security and context changes as needed;
• Supports and follows up with Finance & Admin and Logistics (Supply, Procurement, Fleet and Movements), including planning, authorization of expenses and reporting through line management of the Log Officer, and Finance & Admin Officer, in coordination with Fin, HR and Log Managers;
• Ensures that ACF policies, procedures and donor regulations applicable to field activities are executed in close collaboration with field team;
• Defines Administrative needs and ensures field recruitment is carried out according to regulations and national labor laws;
• Responsible for stress management and conflict mitigation within the teams;
• Lead the weekly base coordination meetings and promote departmental coordination;
• Act as the senior representative of ACF in Monguno LGA of responsibility in Borno State and liaise/exchange information with the Area Coordinator to ensure common ACF positioning in humanitarian issues;
• Promotion and defense of humanitarian principles towards all stakeholders;
• Training and reinforcement of understanding and adherence to humanitarian principles by AAH staff;
• Maintenance/expansion of regular relations with field-based donors, authorities and partners;
• Compliance with national laws, regulations and best practices;
• Ensure respect of ACF Code of Conduct by all ACF staff;
• Development of an information (formal/informal) network.

Position Requirements:

• Minimum of a Bachelor’s Degree in related humanitarian studies. Master’s degree will be an additional advantage;
• Minimum of 5 years of previous experience working with NGOs covering multi-sectorial programming;
• Proven management and coordination skills (HR, projects, and stress management);
• Proven ability to translate learning, analysis and evaluation into operational planning and strategy;
• Excellent written and spoken English, including the ability to write clear and engaging reports;
• Advanced knowledge of international humanitarian guidelines and standards including those of donors;
• Ability to work in a multi-cultural, multi-ethnic environment with respect for diversity, including ability to motivate, train and organize a multi-cultural team;
• Ability to work independently and under pressure in a rapidly changing professional environment;
• Diplomacy and good interpersonal skills, with the ability to remain calm under pressure and not lose sight of strategic priorities;
• Ability and willingness to travel regularly to the field sites;
• Experience in insecure context.

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Key responsibilities:

• Ensure that ACF risk management policies, core values and charter are applied and responsible for the risk management staff induction of the base;
• Assure that ACF staff policies and procedures in addition to the Labor Laws of Nigeria are adhered to at field level. Advise the Operations Support Coordinator and other managers on appropriate disciplinary action as situations arise;
• Develop a leave plan for all field staff. 
• Check and approve Payroll data from the field before submitting to the Capital HR Manager at country level for approval;
• Follow up on annual leave planning and execution;
• Implement the medical benefits policy: collect employee eligible dependent details and legal documents;
• Update the base specific contract calendar and ensure that timely renewals and notices are received by all staff;
• Cross check together with the other managers the completeness of individual staff files. Carry out personnel files audits periodically;
• Liaise with managers to initiate recruitment and ensure proper approval by HR and Finance;
• Review recruitment requests and JD’s to ensure they are in line with the mission staffing plan;
• Provide advice and assistance with writing JD’s, ensure that accurate JD’s are in place, maintain a library of base JD’s, technical tests, and interview grids, and work with the coordination team to develop and review these tools ;
• Compile completed appraisals, update the performance appraisal tracking sheet at field level as well as the annual training plan database, and submit them to the Head of HR at country level for analysis and action;
• Assist in training staff in the use of all HR tools and policies as required;
• Develop the HR content for briefings and inductions and oversee the on-boarding and induction processes for all new staff in the mission;
• Delivering exit interviews to leavers ensure that it is conducted for all leavers in the base. Submit information to the HR-HoD and management;
• Responding to audit requests in a timely manner, working with the asistants and the HR team to ensure audit requests are attended to in a timely manner;
• Organize regular exchange with the HR team in Abuja to ensure synergy of HR practices;
• Organize regular meetings for staff at field level to update and inform on HR issues;
• Compile monthly HR reports and submit a field HR sitrep to the Head of HR and the Operations Support Coordinator by a specific date every month;
• Prepare monthly and mid-month cash forecasts for HR related expenses;
• Responsible for preparing field briefing schedule for new staff arriving in the field.

Position Requirements:

• Minimum of a Bachelor’s degree in HR Management, or Social Sciences, or related discipline preferred;
• Post Graduate qualification in Human Resource Management or Business Management will be an added asset;
• At least 3 years of professional experience across all HR disciplines, including employment, benefits, compensation, employee relations, training and development, workers compensation and conflict resolution;
• Experience of managing HOMERE software system;
• Must be comfortable explaining complex technical & procedural requirements in a non-technical manner;
• Knowledge of MS Office Suite (high proficiency in Excel); comfortable working with computers with minimal IT support;
• Ability to work in a stressful environment, taking initiative & prioritizing multiple tasks with minimal supervision;
• Strong organizational skills, detail-oriented;
• Genuine interest in & commitment to the humanitarian principles of Action Against Hunger;
• Excellent interpersonal skills, ability to work both independently & as a member of a team;
• Proven ability to model core HR values of confidentiality, fairness and discretion;
• Previous experience working for INGOs an asset, with a big base (100 to 200 staff) handling experience preferrably;
• Fluency in one or more National/regional languages an asset;
• Understanding of national labor law and employment norms/practices.

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Key responsibilities:

• Inform and identify Knowledge Management tools to be adopted by the project/organization (Communities of practice, peer assist/review teams, action learning sets, mind mapping, story-telling, exit interviews etc.) that will enable experience capitalization and learning process;
• Undertake a knowledge audit per project to map knowledge and documentation systems, identify gaps and work flows and make recommendations;
• Develop and roll-out a knowledge management plan for the project that will strengthen the capture, dissemination and exchange of knowledge;
• Develop an archiving plan, with clear workflow that avoids duplication, centralizes the archive and develops clear roles and responsibilities and ownership of information;
• Support, visualization and reporting of project and MEAL data by exploring for further development into knowledge products;
• Build the capacity of program teams in terms of data presentation and impact narrative development through on-going support and training;
• Write,  edit and coordinate the validation of knowledge products including and not limited to (how-to-guides, factsheets, key activities, lessons learned reports, case studies, briefs,  training materials, presentations, organizational website, social media contents, etc. ) and ensure their accessibility and use across Action Against Hunger Nigeria;
• Contribute to the development and maintenance of web-based and local knowledge sharing platforms;
• Establish effective networking with relevant networks, organizations and other partners to share related knowledge products;
• Liaise with program to proactively identify opportunities for project documentation;
• Develop training materials on documentation activities, capitalization and learning process for the capture and analysis of lessons learned, identification of best practices for recommendations to improve implementation, workflow, and the capture of evidence based processes;
• Promote knowledge sharing through operational processes by strengthening links between knowledge sharing and information systems, improving integration and facilitating information exchange across departments; Manage, maintain, improve and bring vibrancy, innovation, relevance and new ideas and information from research, evaluations, quarterly and annual reports to share on key information sharing platforms (intranet, meetings, brown bag lunches, presentation etc) for dissemination with members of the program and technical teams.

Position Requirements:

• Minimum of a Bachelor's degree in Public Health, Social Science, Development, Disaster Management, Management, Public Administration or other related disciplines from accredited institutions;
• Experience of data collection, collation, analysis, and report writing;
• Professional, motivated, open, creative, mature, responsible, flexible and, culturally sensitive;
• Strong organizational and analytical skills, and ability to work under pressure;
• Excellent team, budget and project management and representation competencies;
• Excellent verbal and written skills in English;
• Commitment to and understanding of ACF aims, values and principles;
• Excellent computer skills, particularly with Microsoft Excel, spreadsheets, and Sphere standard;
• Willing and able to be based and travel regularly within remote areas, where services are limited;
• Previous experience with ACF or international NGO Strong interpersonal and community norms understanding;
• Experience in community development programming, preferably in Health, Nutrition, Food Security and Livelihoods or WASH;
• Experience with participatory fieldwork methodologies;
• Knowledge of local languages (Hausa, Kanuri, Fulani, Shuwa, etc.).