Fresh Jobs at 9Mobile

Job Summary        

Assist in managing the day to day running of the subscriber registration operations in HQ and Regions

Principal Functions        

• Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in all the regions to ensure delivery on set subscriber registration targets
• Assist Manager, Subscriber Acquisition to manage all  SIM Registration activities in assigned Region
• Provide and co-ordinate first-line systems support for SIM Registration issues escalated to the HQ
• Ensure timely escalation and resolution of all SIM Registration-related issues from any region
• Receive and process all submission from the regions on agent and device profiling/account creation for device activation
• Track, audit and visit Trade and SIM Registration outlets and hot-spots
• Prepare and ensure timely delivery of all reports required from SIM Registration outlets in the country for the attention of Manager, Subscriber Acquisition
• Gather information on competition activities in SIM Registration and collate information for attention of HQ team
• Perform any other duties as assigned by the Manager, Subscriber Acquisition .

Educational Requirements        

• First degree or its equivalent in arelevant discipline.

Experience,Skills & Competencies        

• Minimum of one year post NYSC relevantwork experience.
• Good knowledge of Microsoft suiteespecially Excel and Power point.

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Job Summary        

Coordinate the provision of efficient and effective security services support to safeguard the EMTS's assets and personnel in assigned region.

Principal Functions        

Tactical

• Provide input into the development of crisis management plan.
• Advice on appropriate contingencies to ensure that EMTS' business and assets are adequately secured and protected.
• Keep abreast of global and local best practice as it relates to the security and HSE activities.
• Continuously review the unit/ team's activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
• Identify required resources, personnel,infrastructure required to achieve the unit strategy.
• Maintain relationships with keyinternal and external stakeholders i.e. relevant security agencies (SSS,Nigerian Police, Army etc).

Operational

• Update the security policies andprocedures on a regular basis in line with environmental realities andinnovation.
• Monitor Service level Agreement (SLA)with security service providers in assigned region.
• Conduct spot checks/ random site visitto all business locations within assigned region.
• Train EMTS personnel in regional offices on security policies and procedures.
• Participate in the deployment of up-to-date security equipment for locations in assigned regions.
• Manage activities of security officers in assigned region ensuring optimal service delivery and compliance with stated policies and procedures.
• Monitor the effectiveness/efficiency of security systems on an on-going basis and proffer appropriate recommendation.
• Identify and recommend relevant security enhancement equipments (surveillance and electronic security systems),programs and initiatives to ensure the organisation's assets are adequately protected
• Coordinate the processing of identity/access cards for all staff, visitors and contractors in assigned region.
• Manage and control access to EMTS facilities in assigned region.
• Ensure incidents and crisis are proactively and promptly identified, managed and mitigated effectively.
• Investigate and report on industrial accidents and recommend ways of preventing future occurrence.
• Plan and manage the human and material resources of the team/ function to optimize performance, morale and enhance productivity.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to subordinates, monitoring performance towards the achievement of overall team objectives.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Director, Security
• Perform any other duties as assigned by the Director, Security

Educational Requirements        

• First degree or equivalent in a relevant discipline.
• Postgraduate/ professional qualification in a related field will be an added advantage.

Experience,Skills & Competencies        

• Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.