Analyst, SIM Registration at T2 (Formerly 9Mobile)

Job Summary        

Assist in managing the day to day running of the subscriber registration operations in HQ and Regions

Principal Functions        

• Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in all the regions to ensure delivery on set subscriber registration targets
• Assist Manager, Subscriber Acquisition to manage all  SIM Registration activities in assigned Region
• Provide and co-ordinate first-line systems support for SIM Registration issues escalated to the HQ
• Ensure timely escalation and resolution of all SIM Registration-related issues from any region
• Receive and process all submission from the regions on agent and device profiling/account creation for device activation
• Track, audit and visit Trade and SIM Registration outlets and hot-spots
• Prepare and ensure timely delivery of all reports required from SIM Registration outlets in the country for the attention of Manager, Subscriber Acquisition
• Gather information on competition activities in SIM Registration and collate information for attention of HQ team
• Perform any other duties as assigned by the Manager, Subscriber Acquisition .

Educational Requirements        

• First degree or its equivalent in arelevant discipline.

Experience,Skills & Competencies        

• Minimum of one year post NYSC relevantwork experience.
• Good knowledge of Microsoft suiteespecially Excel and Power point.