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  • Posted: Oct 5, 2020
    Deadline: Not specified
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    UBA’s has more than 65 years of providing uninterrupted banking operations dating back to 1948 when the British and French Bank Limited ("BFB”) commenced business in Nigeria. BFB was a subsidiary of Banque Nationale de Crédit (BNCI), Paris, which transformed its London branch into a separate subsidiary called the British and French B...
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    Finacle Support Officer

    Objective

    • To Provide 24X7X365 access to Finacle application to UBA NIGERIA.

    Responsibilities

    • Ensuring smooth running and availability of Finacle 24 x 7 for UBA Nigeria.
    • Finacle Application Support 2nd  level support and beyond in UBA Nigeria
    • Batch Job set up and review in UBA Nigeria.
    • Ensure that ALL Finacle and csis services are up and running on 24 x 7 basis in UBA Nigeria.
    • General Finacle parameter review and set up/modification
    • Scheme parameter set up, review and modification
    • Liaise with consultant on EOD/Processing issues
    • Business Office Sol creation on Fiancle and set-up
    • Set up, review and modification of Automated Charges

    Key Performance Indicators:

    • 24X7X365 access to Finacle application to UBA Nigeria.
    • Turnaround time in line with SLA on Finacle Support in UBA Nigeria

    Job Requirements
    Education:

    • BSc and other relevant professional qualifications.

    Experience:

    • Minimum of 2 years cognate Banking experience.

    Key Competency Requirements
    Knowledge:

    • Good knowledge of Banking
    • Finacle Administration
    • Knowledge of SQL
    • Knowledge of Bank policy and best practices

    Skill/Competencies:

    • UNIX skills
    • Reporting skills
    • Interpersonal skills

    go to method of application »

    Team Member, Data Warehouse

    Objectives

    • Responsible for instituting and enforcing standard procedures as regards to Data quality and accuracy of reporting system
    • Leading initiatives that relate to ensuring Master Data Management is in place across all Integration systems thereby increasing data reliability.

    Responsibilities
    Business Requirements:

    • Effective liaison with requesting units / business users in gathering requirements and conducting related analysis in order to achieve optimal results Build a trust relationship with the Business Unit staff (executive to junior official).
    • Implementation of strict compliance  within the Data warehouse
    • Serve as business interface with support team on data / validation issues
    • Liaise with technology on any extraction bottlenecks, ensure that measures are in place to maintain a clean data warehouse with highly reduced unclean data.
    • Detailed Business Requirement for Business Reporting, which results in frequent change requests to meet business demands.

    Data Warehouse Review:

    • Data profiling
    • Data discovery
    • Information chain analysis and management
    • Root cause analysis
    • Ensure data and mapping quality

    Execution and Support:

    • Propose and effect the execution of improvement initiatives to the bank’s BI/Data warehouse environment.
    • Work with Data warehouse team in supporting/maintaining performance management driven dashboards E.g Performance Scorecard, ATM Profitability, Deposit Volume, E-product Enrolment, etc.
    • Liaise with users on regular basis with a view to providing a proactive approach to problem resolution.

    Process Improvement:

    • Contribute to the improvement of the BI/MIS platforms or processes via innovative ideas, strategies and related initiatives.
    • Alignment and Perform other duties as may be assigned by Head IT Enterprise Applications
    • Data quality assurance measures across the industry.
    • Integration of other enterprise data system for rapid and efficient dissemination of financial information and data analytics bank-wide.

    Data Management Repository:

    • Maintain inventory of data content (structure, level of detail and amount of history).
    • Periodically review all data content in the BI environment to identify opportunities for improvement of problem avoidance.
    • Co-ordination of a metadata solution of incompatibility between the warehousing environment and other systems.

    Job Requirements
    Education:

    • First degree in any relevant field of study.
    • Post graduate degree or a professional qualification will be an advantage.

    Experience:

    • Minimum of 5 years experience of which 2 years must have been spent in a similar role in Data Warehouse & Data Quality.

    Key Competency Requirements
    Knowledge:

    • Extensive knowledge of the bank’s policies and products
    • Microsoft Excel
    • Excellent interpretation of business needs into operational requirements.
    • Advanced knowledge of business intelligence tools.
    • Good Understanding of analytical trends and solutions in use in Nigerian Banking Industry.

    Skill/Competencies:

    • Proven passion for the data quality discipline
    • Good interpersonal skills
    • Extremely meticulous in approach to work
    • Outstanding attention to detail
    • Proven ability to meet established deadlines
    • A strong drive for results
    • Detail oriented with strong organizational skills
    • Strong character, Team Player, Flexibility
    • Ability to function in a high volume setting with tight deadlines
    • Ability to work calmly under pressure

    Remuneration and Benefits
    Negotiable and competitively structured in line with the industry pay standards.

    go to method of application »

    Team Member, Enterprise Application Support

    Objectives

    • To ensure continuous uninterrupted support of Regulatory and Compliance Application Support Application Enterprise wide within the frame of the agreed service levels through best practices.
    • To ensure business continuity and disaster recovery operations of Regulatory and Compliance Application Support Application Enterprise wide and ensure there is 99.99% service availability and zero data loss in the event of disaster events.
    • To apply proven communication and Service Management skills on issues related to the support of Regulatory and Compliance Application Support Application Enterprise wide.

    Responsibilities
    Documentation of Enterprise architecture baseline:

    • Ensure proper documentation of Enterprise Application support process / procedures and Configuration items.
    • Ensure up-to-date procedures for both end-users and operators of these systems.

    Process optimization:

    • Ensure timely understanding of any new software integration into company systems.
    • Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
    • Ensuring smooth running and availability of 99.99% Payment System Application 24 x 7x365

    Project Delivery Effectiveness:

    • Managing assigned projects and program components to deliver services in accordance with established objectives.
    • Perform any project task as may be assigned by the Team Lead, Enterprise Application Support UBA Africa.

    Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data:

    • Take necessary and prompt corrective actions to ensure the achievement of set objectives.

    Issue Closure within TAT:

    • Ensure that support Issue raised by the business are resolved within the agreed TAT.
    • Ensure mitigation against future occurences

    Adhoc Duties:

    • Render periodic report for management descision making.
    • Perform other duties as may be assigned by the Unit Head, Other Banking App Support & Monitoring.

    Key Performance Indications
    Financial:

    • IT Operations cost management
    • Customer Satisfaction
    • Operational downtime associated with Payment System Application Support
    • IS Audit & Regulatory exceptions relating to IT Operations & Infrastructure

    Internal Process:

    • Service uptime

    Employee Experience:

    • Employee satisfaction level
    • Career development

    Job Requirements
    Education:

    • First degree in Computer Science / Engineering, Systems Engineering or Operational sciences with strong Information Systems component.
    • Post graduate degree, MBA and / or technical certifications will be an advantage.

    Experience:

    • 2 years relevant experience within a technology intensive environment (Financial Services, Telecommunications, etc)

    Key Competency Requirements:

    • Applications support (ASUP L2)
    • IT Operations (ITOP L2)
    • Problem management (PBMG L3)
    • Information security (SCTY L3)
    • Service level management (SLMO L2)
    • Configuration management (CFMG L3)
    • Change management (CHMG L3)
    • Release and deployment (RELM L3)

    Remuneration and Benefits

    • Negotiable and competitively structured in line with the industry pay standards.

    Method of Application

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