Finacle Support Officer at United Bank for Africa (UBA)

Objective

• To Provide 24X7X365 access to Finacle application to UBA NIGERIA.

Responsibilities

• Ensuring smooth running and availability of Finacle 24 x 7 for UBA Nigeria.
• Finacle Application Support 2nd  level support and beyond in UBA Nigeria
• Batch Job set up and review in UBA Nigeria.
• Ensure that ALL Finacle and csis services are up and running on 24 x 7 basis in UBA Nigeria.
• General Finacle parameter review and set up/modification
• Scheme parameter set up, review and modification
• Liaise with consultant on EOD/Processing issues
• Business Office Sol creation on Fiancle and set-up
• Set up, review and modification of Automated Charges

Key Performance Indicators:

• 24X7X365 access to Finacle application to UBA Nigeria.
• Turnaround time in line with SLA on Finacle Support in UBA Nigeria

Job Requirements
Education:

• BSc and other relevant professional qualifications.

Experience:

• Minimum of 2 years cognate Banking experience.

Key Competency Requirements
Knowledge:

• Good knowledge of Banking
• Finacle Administration
• Knowledge of SQL
• Knowledge of Bank policy and best practices

Skill/Competencies:

• UNIX skills
• Reporting skills
• Interpersonal skills