Jobs at Beyond Credit Limited

Job Description

• The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
• The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.

Core Responsibilities

• Contact debtors by telephone, chats, and text to agree debt recovery plans and follow up as appropriate.
• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case-by-case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Maintain confidentiality while handling customers enquires and information.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated line manager.

Job Requirements

• B.Sc / HND in related discipline.
• 2 - 5 years’ experience in a loan recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills.
• Excellent Analytical & Numerical Skills.
• Knowledgeable of recovery best practice and approach.

go to method of application »

Job Description

• The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
• The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.

Core Responsibilities

• Contact debtors by telephone, chats, and text to agree debt recovery plans and follow up as appropriate.
• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case-by-case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Maintain confidentiality while handling customers enquires and information.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated line manager.

Job Requirements

• B.Sc / HND in related discipline.
• 2 - 5 years’ experience in a loan recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills.
• Excellent Analytical & Numerical Skills.
• Knowledgeable of recovery best practice and approach.

go to method of application »

Job Description

• The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
• The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.

Core Responsibilities

• Contact debtors by telephone, chats, and text to agree debt recovery plans and follow up as appropriate.
• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case-by-case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Maintain confidentiality while handling customers enquires and information.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated line manager.

Job Requirements

• B.Sc / HND in related discipline.
• 2 - 5 years’ experience in a loan recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills.
• Excellent Analytical & Numerical Skills.
• Knowledgeable of recovery best practice and approach.

go to method of application »

Job Description

• The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
• The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.

Core Responsibilities

• Contact debtors by telephone, chats, and text to agree debt recovery plans and follow up as appropriate.
• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case-by-case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Maintain confidentiality while handling customers enquires and information.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated line manager.

Job Requirements

• B.Sc / HND in related discipline.
• 2 - 5 years’ experience in a loan recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills.
• Excellent Analytical & Numerical Skills.
• Knowledgeable of recovery best practice and approach.

go to method of application »

Job Description

• The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance.
• The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.

Core Responsibilities

• Contact debtors by telephone, chats, and text to agree debt recovery plans and follow up as appropriate.
• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case-by-case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Maintain confidentiality while handling customers enquires and information.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated line manager.

Job Requirements

• B.Sc / HND in related discipline.
• 2 - 5 years’ experience in a loan recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills.
• Excellent Analytical & Numerical Skills.
• Knowledgeable of recovery best practice and approach.

go to method of application »

Duties And Responsibilities

• The branch manager is responsible for the administration and efficient daily operation of the branch including security and safety. He reports directly to the Area Manager and then the Head of Credit Administration. He or She is charged with the following responsibilities:
• Participates in the formation of groups and must verify at least leaders and secretaries to aid his/her loan decisions.
• Visits at least two groups with reports sent to immediate supervisor on daily routine
• Serve as the Chairperson of the credit committee at the branch level for business loans
• Ensures timeliness at work, timely disbursement and recovery of loans
• Timely and appropriate projection and daily reconciliation
• Provide a superior level of customer relations and promote the sales and service culture through coaching, guidance and staff motivation.
• Provides leadership, training and supervision to achieve result.
• Ensures total compliance of the organizational policies
• Delegates day to day operations/activities to branch staff with thorough support or supervision and be responsible for the outcome
• Participates in recovery if the need arises regardless of the cause but can make an official report if any anomalies is discovered for further investigation
• Performs loan officers’ job in the absence of loan officer concerned with appropriate communication with the head office for record and control purposes.
• Collection and posting clients loan repayments and savings on the system
• Maintain a healthy branch portfolio and retention of customers through quality customer service
• Identifies subordinates’ potential strength/weaknesses, utilize the strengthened and support the weak until proven not heeding/capable
• Represents the organization appropriately in the community where the branch operates
• Perform any other duties as assigned by the management of Beyond Credit Limited

Qualifications / Requirements

• BSc / HND in Business Management, Economics or another related discipline
• Minimum of 3 years work experience in the same capacity
• Proficient in computer (MS Excel, Word, Power Point).
• Good verbal and written communication skills.