Jobs at Prestigious Consulting Group

Job Description

• We are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and performing the basic reconciling of receipts.
• You need to have good people skills, a professional appearance, and be highly organized to be a successful front office manager. The ideal candidate should have previous customer service and office management experience.

Front Office Manager Responsibilities

• Supporting, training, and supervising front office staff.
• Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
• Handling customer complaints and special requests.
• Scheduling staff shifts and managing other HR-related tasks.
• Maintaining an orderly appearance throughout the reception area.
• Monitoring stock and ordering office supplies, including stationery and information leaflets.
• Preparing monthly management reports on customer feedback, bookings, and cancellations.
• Managing the departmental budget.
• Updating files and records.
• Enforcing all cash-handling, checking, and credit procedures.

Requirements

• High School Diploma or an Associate's Degree.
• 2 - 3 years work experience.
• Client services or management experience.
• Great interpersonal and communication skills.
• Excellent problem-solving skills.
• Basic accounting skills.
• The ability to remain positive and focused in a fast-paced environment.
• Good time management skills.
• Great computer skills and the ability to learn new skills quickly.
• A professional appearance.

Salary
N100,000 - N120,000 / month

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Responsibilities

• Define menu concepts and update dishes.
• Choosing the key ingredients for dishes on various menu types.
• Performing administrative duties, including meeting with vendors and ordering supplies.
• Overseeing kitchen equipment purchases, repairs, and ordering restaurant kitchen cleaning supplies.
• Monitoring customer satisfaction.
• Supervising a hygienic and organized working space.
• Maintain and track inventory.
• Work within their allotted budget.
• Meet face-to-face with vendors.
• Staying current on developing trends in the restaurant industry.

Qualifications

• Bachelor's Degree in the Culinary Arts
• Ability to manage an entire kitchen
• Budgeting skills to control costs
• Incredible food preparation abilities
• Ability to handle multiple tasks at once
• Deep knowledge of the food industry and trends
• Incredible time management skills
• Ability to pass a background test
• Ability to create new menu items
• Ability to develop unique recipes
• Current knowledge of trends in the restaurant industry
• Comfortable training, directing and supervising kitchen staff
• Excellent communication and interpersonal skills.

Salary
N100,000 - N120,000 / month.

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Responsibilities

• Delivering various spa services like body treatments, massages, facials, waxing, and manicures/pedicure in a safe and comfortable manner.
• Maintaining equipment and sample inventory of products.
• Cooperating with fellow staff and reporting to administration about any arising issues.
• Applying best practices and being up-to-date with market trends.
• Keeping a clean and stocked room.
• Upholding hygiene standards and following health and safety regulations.
• Acknowledging relevant customer queries, needs, and expectations.
• Try to resolve guest complaints, ensure guest satisfaction, and inform the management about any incidents or guest complaints.
• Fill out necessary reports or data at the end of each session.
• Carry out any other duties assigned by management.

Prerequisites

• High School Diploma. Diploma or degree in a related field is an advantage.
• Minimum of 1 year of massage experience in a spa environment, preferably within a full-service or hotel.
• Physically fit and in good health (strength is not a major requirement, but stamina is necessary).
• Caring, positive attitude to clients.
• Genuine interest in helping clients overcome their physical problems.
• Extensive knowledge and experience in deep meditation and relaxation.

Remuneration
N60,000 - N70,000 Monthly.