Jobs at Genesis Group

Job Description

• An experienced hotel manager oversees daily lodging operations, financial performance, and guest satisfaction across all departments. 

Core Responsibilities

• Operations Oversight: Manage front desk, housekeeping, food and beverage, and maintenance workflows to ensure seamless day-to-day functioning.
• Staff Leadership: Hire, train, schedule, and evaluate department heads and staff to maintain high service standards.
• Financial Management: Monitor budgets, manage revenues, set room rates, and handle expense forecasting.
• Guest Relations: Resolve escalated complaints and enforce service recovery protocols to protect brand reputation.
• Compliance & Safety: Ensure facility adherence to local health, safety, and hospitality regulations

Required Qualifications and Skills

• Education: Degree in Hotel Management, Business Administration, or a related field.
• Experience: 3 to 5+ years of proven leadership experience in hospitality management.
• Technical Proficiency: Hands-on knowledge of Property Management Systems (PMS) and budget software.
• Soft Skills: Exceptional communication, critical thinking, and conflict-resolution abilities

go to method of application »

Core Responsibilities

• Operations: Manage restaurants, bars, room service, and banquets.
• Staff: Hire, train, schedule, and supervise kitchen and front-of-house teams.
• Finances: Create budgets, track food and labor costs, and control inventory.
• Quality: Work with chefs on menus and enforce strict health and safety rules.
• Service: Resolve guest complaints and maintain high hospitality standards.

Requirements

• Education: High school diploma plus hospitality experience, or a degree in hospitality management or culinary arts.
• Leadership: Ability to lead large teams in fast-paced settings.
• Financial Acumen: Knowledge of budgeting, profit margins, and POS software.
• Communication: Clear verbal skills to talk with vendors, staff, and guests.

go to method of application »

Key Responsibilities

• Receiving and Inspecting: Check incoming shipments against delivery notes or purchase orders to verify quantity, quality, and condition.
• Inventory Control: Maintain accurate digital or manual records of stock movement, receipts, and issuances.
• Stock Monitoring: Track minimum and maximum stock thresholds, expiration dates, and reorder points to prevent shortages.
• Issuing Supplies: Distribute materials or goods to authorized departments or personnel based on approved requisition forms.
• Housekeeping and Safety: Keep the storage facility clean, organized, and secure to prevent damage, loss, or workplace hazards.
• Auditing: Conduct regular physical stock counts and reconcile them with ledger balances.