Latest Jobs at SnappyCX

About the job

• We are seeking an experienced Full Stack Developer with a minimum of 5 years of expertise in both front-end and back-end development.
• The ideal candidate will be proficient in designing, developing, and maintaining robust and scalable applications.
• You will be working on a variety of projects, collaborating with cross-functional teams to deliver high-quality solutions.

Key Responsibilities:

Front-End Development:

• Develop responsive and intuitive user interfaces using modern front-end technologies.
• Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
• Collaborate with UI/UX designers to implement designs that align with business goals.
• Back-End Development:
• Design and develop server-side logic, databases, and APIs to support front-end development.
• Create and maintain scalable and secure databases, including optimizing database queries for performance.
• Integrate third-party services and APIs to enhance application functionality.

Full Stack Integration:

• Ensure seamless integration between front-end and back-end components.
• Participate in the full software development lifecycle, including coding, testing, deployment, and maintenance.
• Troubleshoot and debug applications to ensure optimal performance and reliability.

Collaboration & Communication:

• Work closely with product managers, designers, and other developers to define project requirements and specifications.
• Provide technical guidance and mentorship to junior developers.
• Stay updated on emerging technologies and industry trends to continuously improve development processes.

Required Qualifications:

• Experience: Minimum of 5 years of experience in full stack development, with a strong portfolio of completed projects.
• Front-End Technologies: Proficient in HTML, CSS, JavaScript, and modern JavaScript frameworks/libraries (e.g., React, Angular, Vue.js).
• Back-End Technologies: Strong experience with server-side languages (e.g., Node.js, Python, Ruby, Java) and frameworks (e.g., Express.js, Django, Spring).
• Database Management: Experience with both SQL and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
• Version Control: Proficient in using Git for version control and collaboration.
• API Development: Experience with RESTful and/or GraphQL API design and integration.
• Testing: Familiarity with testing frameworks and methodologies for both front-end and back-end components.
• Cloud Services: Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.

Preferred Qualifications:

• Experience with CI/CD pipelines and DevOps practices.
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of Agile/Scrum methodologies.
• Strong problem-solving skills and attention to detail.

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Job Summary:

• We are looking for a talented Front-End Developer with extensive experience in React to join our client's development team.
• The ideal candidate will have a strong command of React, a passion for creating seamless user experiences, and the ability to integrate shipping APIs such as UPS, USPS, and FedEx.
• You will collaborate closely with the back-end development team to ensure smooth integration and optimal performance of the shipping functionalities.

Key Responsibilities:

• Develop and maintain responsive, user-friendly web applications using React.
• Integrate and manage shipping APIs (UPS, USPS, FedEx) within the application.
• Collaborate with designers and back-end developers to create cohesive, high-quality user experiences.
• Optimize components for maximum performance across a vast array of web-capable devices and browsers.
• Troubleshoot and resolve issues related to front-end development and API integrations.
• Ensure code quality and maintainability through best practices and code reviews.
• Stay updated with the latest industry trends and technologies in front-end development.

Requirements:

• Proven experience as a Front-End Developer with a strong portfolio showcasing React-based projects.
• Proficiency in React, JavaScript, HTML5, CSS3, and related front-end technologies.
• Experience with integrating third-party APIs, particularly shipping APIs (UPS, USPS, FedEx).
• Strong understanding of RESTful APIs and asynchronous request handling.
• Familiarity with version control systems (e.g., Git).
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills and the ability to effectively collaborate with non-technical stakeholders.

Preferred Qualifications:

• Experience with state management libraries (e.g., Redux).
• Knowledge of modern front-end build pipelines and tools.
• Familiarity with Agile/Scrum methodologies.
• Understanding of web performance optimization techniques.
• Experience with automated testing frameworks and tools.

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Role Description

• This is a full-time remote position for a Customer Service Specialist at SnappyCX.
• The Customer Service Specialist will be responsible for handling customer inquiries and issues, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service experiences on a daily basis.

Qualifications

• Customer Support and Customer Service skills
• Customer Satisfaction and Customer Experience expertise
• Proficiency in Phone Etiquette
• Excellent communication and interpersonal skills
• Ability to prioritize and multitask effectively
• Experience in a customer-facing role is a plus
• Flexibility to work various shifts, including evenings and weekends.
• Great personality with the ability to think 1-2 steps ahead to overcome objections.
• Knowledge of Microsoft Office Suite
• Bachelor's degree is preferred

Responsibilities:

• Respond promptly and professionally to customer inquiries through phone, text, email, and web chat.
• Secure and schedule appointments efficiently, ensuring all customer needs are met.
• Maintain a high level of accuracy and attention to detail in all interactions and scheduling activities.
• Demonstrate a proactive approach in addressing customer concerns and resolving issues.
• Collaborate with other team members to ensure a consistent and high-quality customer experience.
• Keep detailed records of customer interactions and transactions.
• Stay updated on product knowledge and company policies to provide accurate information to customers.

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Role Overview:

• The ideal candidate should have a proven track record in agency recruitment and possess in-depth knowledge of HR practices.
• As a Recruiter at SnappyCX, you will play a crucial role in identifying, attracting, and retaining top-tier talent for our clients.

Responsibilities:

• Collaborate with hiring managers to understand their staffing needs and develop effective recruitment strategies.
• Utilize various sourcing methods, including job boards, social media, networking events, and industry-specific platforms, to identify and engage with potential candidates.
• Conduct thorough interviews to assess candidates' skills, experience, and cultural fit with client organizations.
• Build and maintain a robust candidate pipeline, ensuring a consistent flow of qualified candidates for current and future positions.
• Provide a positive candidate experience throughout the recruitment process, serving as the main point of contact and addressing any concerns or questions.
• Collaborate with the internal team to continuously improve recruitment processes and contribute to the overall success of the talent outsourcing division.

Qualifications:

• Proven experience as a Recruiter in an agency recruitment setting.
• In-depth knowledge of HR practices, employment laws, and industry trends.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with both clients and candidates.
• Strong organizational and time-management abilities, with the capacity to handle multiple tasks and prioritize effectively.
• Demonstrated ability to thrive in a fast-paced, dynamic environment.
• Proficiency in using applicant tracking systems (ATS) and other relevant recruitment tools.
• Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.