Jobs at Fort Knox Group

Requirements

• Must reside in Abuja
• Possess a valid drivers license.

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Key Responsibilities

• Respond to customer inquiries via phone calls, emails, and chats in a professional manner
• Resolve customer complaints and issues promptly while maintaining high service standards
• Provide accurate information about company products and services
• Document customer interactions and update records accordingly
• Escalate complex issues to the appropriate department when necessary
• Follow company policies, procedures, and service guidelines
• Maintain a positive and empathetic attitude at all times.

Requirements

• Minimum of OND / HND / BSc in any discipline
• Previous experience in a customer support or customer service role is an advantage
• Strong verbal and written communication skills
• Good listening and problem-solving abilities
• Basic computer skills and familiarity with CRM tools is a plus
• Ability to work in a fast-paced environment
• Customer-oriented and team-focused mindset.

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Job Summary

• We are seeking a highly detail-oriented Compliance / Money Laundering Reporting (MLR) Officer to oversee regulatory compliance and anti-money laundering (AML) frameworks within the organization.
• The successful candidate will ensure adherence to applicable laws, regulations, and internal policies while serving as the key point of contact for regulatory bodies.

Key Responsibilities

• Implement, monitor, and maintain the company’s compliance and AML/CFT framework
• Act as the designated Money Laundering Reporting Officer (MLRO) where applicable
• Review and investigate suspicious transactions and prepare regulatory reports
• Ensure compliance with relevant laws, regulations, and regulatory guidelines
• Conduct periodic compliance risk assessments and internal audits
• Develop and update compliance policies, procedures, and controls
• Provide compliance training and guidance to employees
• Liaise with regulators, auditors, and relevant stakeholders
• Maintain accurate compliance records and documentation.

Requirements

• Bachelor’s degree in Law, Accounting, Finance, Business Administration, or a related field
• Minimum of 3–5 years’ experience in compliance, AML, or regulatory roles
• Strong knowledge of AML/CFT regulations and compliance standards
• Professional certifications (e.g., CAMS, CCO, ICA) will be an advantage
• Excellent analytical, reporting, and documentation skills
• High level of integrity and attention to detail
• Strong communication and stakeholder management skills.

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Key Responsibilities

• Oversee all accounting and financial operations, including general ledger, budgeting, and reporting
• Prepare monthly, quarterly, and annual financial statements in line with accounting standards
• Ensure compliance with statutory, regulatory, and tax requirements
• Manage cash flow, forecasting, and financial planning activities
• Develop and enforce internal financial controls and policies
• Coordinate external audits and liaise with auditors, tax consultants, and regulators
• Provide financial analysis and insights to support management decision-making
• Supervise and mentor finance and accounting team members.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field
• Professional qualification (ACA, ACCA, or equivalent) is required
• Minimum of 5–8 years’ relevant experience, with at least 2 years in a senior finance role
• Strong knowledge of financial reporting standards, taxation, and internal controls
• Excellent analytical, leadership, and communication skills
• High level of integrity and attention to detail.

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Key Responsibilities

• Monitor alerts and closures from FMS system to ensure quality of work and avoid any revenue leakage
• Investigate suspicious transactions and file suspicious activity report as required.
• Maintain a database for fraud incidences within the bank
• To track the agreed recommendations and its status of implementation on all fraud incidences investigated
• Analyze and identify possible money laundering activities
• Review controls around custody of test Sims cards and other system that facilitate mobile money transfer
• High Balance review Trending of transactions to identify any abnormal spike in trend.
• Other fraud-related issues as suggested by the Team/bank.

Requirements

• HND/Bachelors in Accounting or other business-related courses
• Professional certification in Accounting (ACA) or any Audit/Fraud certification (Added advantage)
• 1 to 4 years of experience.

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Key Responsibilities

• Develop and execute comprehensive social media and digital marketing strategies aligned with business goals
• Create, curate, and manage engaging content across platforms such as Instagram, Facebook, X (Twitter), TikTok, LinkedIn, and others
• Plan and manage digital campaigns, including paid ads, promotions, and influencer collaborations
• Monitor, analyse, and report on campaign performance using analytics tools
• Optimise content and campaigns based on performance insights and audience behaviour
• Manage brand voice and ensure consistency across all digital channels
• Stay up to date with social media trends, tools, and best practices
• Collaborate with internal teams to support marketing and business objectives.

Requirements & Qualifications

• Proven experience as a Social Media Manager, Digital Marketing Strategist, or similar role
• Strong understanding of social media platforms, digital advertising, and content strategy
• Experience with social media analytics and digital marketing tools
• Excellent communication, writing, and creative skills
• Strong analytical and problem-solving abilities
• Ability to work independently in a fast-paced, on-site environment.