Latest Jobs at Ecobank Nigeria

Sales

• Develop aggressive sales units for priority products, aiming to become a market leader in in the country.
• Craft sales strategies for specific product channels, customer segments, and geographic areas.
• Launch Business Plans for new DSA models.
• Oversee performance across all sales channels, including tele sales, direct sales, and roadshows.
• Build and lead a team capable of exceptional sales performance, aligning activities with key performance drivers.
• Motivate and inspire Sales Team Leaders/Managers to achieve their targets.
• Manage opportunities and risks within the Direct Sales team.
• Ensure adherence to DSA policies at both Group and affiliate levels.
• Conduct monthly reviews with affiliate Business Heads and submit annual review templates with country comments to Group Sales.
• Develop and implement procedures and controls complying with Group policy, standards, and local regulations.
• Oversee Commission payments and ensure prompt and efficient customer service and complaint resolution.
• Regularly visit units, build relationships with referral sources and Alliance partners.
• Diligently carry out Agency/Vendor Appointment and Reviews.

Relationship Management

• Maintain productive external and internal communications and resolve issues effectively.
• Establish relationships with key stakeholders and business influencers in the country.
• Network to share best practices and enhance cross-functional cooperation for sales target achievement.
• Monitor Service Level Agreements for service delivery to internal and external customers.
• Actively participate in the local community for brand recognition and relevance.

Risk, Governance & Control

• Analyse monthly sales statistics and collaborate with regional and group teams to implement corrective actions.
• Ensure compliance with legal, regulatory, audit, and governance requirements.
• Adhere to all Group policies and procedures.

Financial Management

• Achieve financial targets for priority products.
• Manage DSA organization costs in line with the country budget.

Administration

• Provide feedback on service provider performance.
• Liaise with various support sectors like Products, HR, Risk, IT, Operations.

Leadership and Management

• Build and nurture a high-performing sales team, with a focus on enhancing team dynamics, efficiency, and sales effectiveness.
• Offer mentorship, coaching, and professional development opportunities to team members, cultivating an environment of excellence, teamwork, and ongoing growth.
• Lead and guide cross-functional teams in implementing strategic sales initiatives, ensuring alignment with the organization's goals and market demands.

Experience & Qualifications

• A bachelor’s degree in marketing or related field. 
• 5 - 8 years of experience in a business banking
• Demonstrated excellence in persuasive communication.

Skills, Capabilities & Personal attributes

• Excellent Interpersonal & Communications skills 
• Good presentation skills
• Good analytical skills
• Relating and Networking 
• Must be confident, committed, articulate and persuasive
• Must be flexible and able to balance several priorities at once.
• Excellent problem-solving skills
• Good coaching skills with strong ability to manage a team
• Must possess good business acumen
• Excellent organisational skills

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Education    

• Minimum of 2nd class lower in first degree (MBA, MSC, MA, ML and/or Professional Qualifications is an additional advantage)

Work Experience 

• Minimum of 2 years working experience in a similar function

Skills     

• Articulate 
• Strong interpersonal skills 
• Maintain high level writing skills
• A probing mind
• Analytical skills

Knowledge    

• Strong knowledge of banking operations, audit, products & customer segmentation
• Strong accounting knowledge
• Personalities and attributes    
• Paying attention to details
• Honest, punctual, trustworthy and very hardworking
• Always ready to add value to the system

Specific Roles and Responsibilities

PROCESS 

• Audit of branches in line with the risk- based audit plan and ensuring reporting and escalation of exceptions and following up with audit clients for prompt resolution of issues raised while on the field.
• Rendering support to the Senior Auditor on preparation of audit programmes.
• Assisting in the preparation of risk assessment and control checklists of branches to be audited to ascertain areas of focus in the audit/inspection to be done.
• Planning with the Senior Auditor pre-audit and exit meetings with stakeholders of branches audited to resolve issues of concern in the areas inspected and to chart a way forward for the Bank.
• Identifying areas of potential loss / loan loss provision in the branches audited for management action.
• Ensure that open items in branch GL accounts are current and reflect the true nature of the transactions recorded therein.
• Ensure prompt resolution of open issues in previous audit reports, Audit and Risk Review (ARR), management letter, regulatory reports and other statutory examiners’ reports involving branches.
• Preparing quality audit reports based on audit observations and evidence.
• Ensure compliance with the bank’s policies and procedures.
• Ensure compliance with regulatory requirements.
• Provide control and compliance counseling, advisory and decision support service to branches.
• Ensure achievement of the current quality standards bank wide and Ecobank’s core values as well as promote a high quality standard.
• Articulate policies and procedures in line with developments in order to minimize fraud level.
• Maintain proper records of audit working papers for the bank for reference purposes and to meet the requirements of external auditors and regulators.
• Ensure achievement of the current quality standards bank wide as well as promote a high quality standard
• Conducting of spot checks with other members of the Audit team on specific issues and areas of the Bank as instructed by the Audit Team Lead and Manager, Branch Audit as the need arises.
• Conducting of surprise cash audits in the branches.
• Training of staff in the branches on the Operations and Policy manual (OPM), Bank policies, et cetera when a location is visited or as the need arises.
• Carrying out investigation assignments on the field as the need arises.
• Any other function as assigned by the Manager, Branch Audit and Branch Audit Team Leads.

CUSTOMERS 

• Branches , Cash Centres, NACA Centres ,Netposts and Teller implants
• External auditors and Regulators
   

TEAM    

• Motivate, share ideas and provide on-the-job training for branches 
• Value addition to aid process improvement and minimize errors.

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We are looking for suitably qualified candidate to fill the job role of Head Office Auditor / Inspection officer in our Head Office, Lagos.

• Ensure 100% completion of the approved Audit plan for Head Office Audit
• Minimize exceptions raised by external stakeholders (external auditors/regulators) within the scope of Head Office Audit activities.
• Submit to team lead/senior auditor within 24 hours after field work a comprehensive, well arranged and well labelled audit working papers. Quality of audit reports: Quality is determined by the extent of corrections made to reports. Acceptable tolerable error rate (5%). Audit reports must be high quality, timely, concise, and comprehensive.
• Ensure prompt remediation of all weaknesses contained in inspection reports.
• Ensure audit clients are trained where applicable in the head office units audited.
• Mandatory training sessions including e-learning must be successfully completed (e-learning reports as and when due
• Response on issues/enquiries to Team lead/Senior Auditor should be within 6 hours SLA or deadline given.
• Maintain good relationship with Audit Clients and departmental staff.
• Ensure there are no merited pushbacks from audit clients on jobs completed that the auditors cannot defend with verifiable evidence.
• Total Audit department cost should not be above approved budget
• Ensuring reduction in operational losses by escalating all key vulnerabilities bothering on income leakage/cost control/operational gaps etc. per annum

Job Requirements

Education    

• Minimum of 2nd class lower in first degree (MBA, MSC, MA, ML and/or Professional Qualifications is an additional advantage)

Work Experience 

• Minimum of 3 years working experience in a similar function

Skills     

• Articulate 
• Strong interpersonal skills 
• Maintain high level writing skills
• A probing mind
• Analytical skills