Direct Sales Manager (Ibadan) at Ecobank Nigeria

Sales

• Develop aggressive sales units for priority products, aiming to become a market leader in in the country.
• Craft sales strategies for specific product channels, customer segments, and geographic areas.
• Launch Business Plans for new DSA models.
• Oversee performance across all sales channels, including tele sales, direct sales, and roadshows.
• Build and lead a team capable of exceptional sales performance, aligning activities with key performance drivers.
• Motivate and inspire Sales Team Leaders/Managers to achieve their targets.
• Manage opportunities and risks within the Direct Sales team.
• Ensure adherence to DSA policies at both Group and affiliate levels.
• Conduct monthly reviews with affiliate Business Heads and submit annual review templates with country comments to Group Sales.
• Develop and implement procedures and controls complying with Group policy, standards, and local regulations.
• Oversee Commission payments and ensure prompt and efficient customer service and complaint resolution.
• Regularly visit units, build relationships with referral sources and Alliance partners.
• Diligently carry out Agency/Vendor Appointment and Reviews.

Relationship Management

• Maintain productive external and internal communications and resolve issues effectively.
• Establish relationships with key stakeholders and business influencers in the country.
• Network to share best practices and enhance cross-functional cooperation for sales target achievement.
• Monitor Service Level Agreements for service delivery to internal and external customers.
• Actively participate in the local community for brand recognition and relevance.

Risk, Governance & Control

• Analyse monthly sales statistics and collaborate with regional and group teams to implement corrective actions.
• Ensure compliance with legal, regulatory, audit, and governance requirements.
• Adhere to all Group policies and procedures.

Financial Management

• Achieve financial targets for priority products.
• Manage DSA organization costs in line with the country budget.

Administration

• Provide feedback on service provider performance.
• Liaise with various support sectors like Products, HR, Risk, IT, Operations.

Leadership and Management

• Build and nurture a high-performing sales team, with a focus on enhancing team dynamics, efficiency, and sales effectiveness.
• Offer mentorship, coaching, and professional development opportunities to team members, cultivating an environment of excellence, teamwork, and ongoing growth.
• Lead and guide cross-functional teams in implementing strategic sales initiatives, ensuring alignment with the organization's goals and market demands.

Experience & Qualifications

• A bachelor’s degree in marketing or related field. 
• 5 - 8 years of experience in a business banking
• Demonstrated excellence in persuasive communication.

Skills, Capabilities & Personal attributes

• Excellent Interpersonal & Communications skills 
• Good presentation skills
• Good analytical skills
• Relating and Networking 
• Must be confident, committed, articulate and persuasive
• Must be flexible and able to balance several priorities at once.
• Excellent problem-solving skills
• Good coaching skills with strong ability to manage a team
• Must possess good business acumen
• Excellent organisational skills