Jobs at Palmpay Limited

Job Details

• The Dealer Manager will manage and grow the dealer network within an assigned territory.
• Ensure dealer performance aligns with company sales targets, brand standards, and customer service expectations.

Key Responsibilities

• Identify, recruit, and onboard new dealers.
• Monitor dealer performance against sales targets and KPIs.
• Develop and implement dealer sales strategies to drive product penetration.
• Train and support dealers on product knowledge, pricing, and promotional activities.
• Conduct regular market visits to assess dealer operations, branding, and compliance.
• Resolve dealer-related issues promptly to maintain strong business relationships.
• Analyze sales data to identify growth opportunities and areas of concern.
• Prepare and submit periodic reports on dealer performance, market trends, and competitor activities.
• Enforce adherence to company policies, pricing structures, and ethical standards.

Key Performance Indicators (KPIs)

• Dealer recruitment and retention rate
• Sales target achievement by dealers.

Requirements

• Strong negotiation and relationship management skills
• Good knowledge of distribution networks and dealer operations
• Proficiency in MS Office tools.

Skills:

• Sales planning and forecasting
• Communication and interpersonal skills
• Problem-solving ability
• Market analysis and reporting
• Team coordination.

Work Environment:

• Field and office-based activities.

go to method of application »

Job Purpose

• The Dealer Manager will manage and grow the dealer network within an assigned territory.
• Ensure dealer performance aligns with company sales targets, brand standards, and customer service expectations.

Key Responsibilities

• Identify, recruit, and onboard new dealers.
• Monitor dealer performance against sales targets and KPIs.
• Develop and implement dealer sales strategies to drive product penetration.
• Train and support dealers on product knowledge, pricing, and promotional activities.
• Conduct regular market visits to assess dealer operations, branding, and compliance.
• Resolve dealer-related issues promptly to maintain strong business relationships.
• Analyze sales data to identify growth opportunities and areas of concern.
• Prepare and submit periodic reports on dealer performance, market trends, and competitor activities.
• Enforce adherence to company policies, pricing structures, and ethical standards.

Key Performance Indicators (KPIs)

• Dealer recruitment and retention rate
• Sales target achievement by dealers.

Requirements

• Strong negotiation and relationship management skills
• Good knowledge of distribution networks and dealer operations
• Proficiency in MS Office tools.

Skills:

• Sales planning and forecasting
• Communication and interpersonal skills
• Problem-solving ability
• Market analysis and reporting
• Team coordination.

Work Environment:

• Field and office-based activities.

go to method of application »

Job Summary

• As a Business Developer on PalmPay’s Pay with Transfer team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.

Job Responsibilities

• Market Prospecting: Identify and target key merchants across various market segments for PWT, merchant loans, collaboration, and online payment solutions, leveraging diverse channels such as online directories, industry gatherings, and referrals.
• Merchant Engagement Strategy: Initiate connections with potential clients, establish strong rapport, and schedule meetings or demonstrations to illustrate the benefits of adopting PalmPay's comprehensive suite of services.
• Needs Assessment: Conduct comprehensive assessments of clients' business operations, payment procedures, and pain points to identify specific needs and challenges, offering tailored solutions accordingly.
• Customized Presentations: Showcase PalmPay's services compellingly, highlighting features, functionalities, and potential returns on investment, tailored to each merchant's (Key, and Highquality merchant) unique requirements.
• Relationship Building: Cultivate enduring relationships with key decision-makers within client organizations, demonstrating expertise, reliability, and responsiveness.
• Negotiation and Closure: Lead negotiations on pricing, terms, and agreements to secure successful deals, ensuring satisfaction and adherence to company policies.
• Collaborative Implementation: Work closely with internal teams like product development and customer support to address client queries, offer technical insights, and ensure seamless implementation of chosen services.

go to method of application »

Role Overview

• The State Coordinator is responsible for overseeing, coordinating, and driving operational, sales, and performance activities within an assigned state.
• The role ensures effective execution of company policies, achievement of KPIs, team supervision, and alignment with organizational objectives.

Key Responsibilities
Operations & Performance Management:

• Coordinate all field operations within the assigned state.
• Ensure timely execution of deployments, policy switches, and other operational directives.
• Monitor daily, weekly, and monthly KPIs and ensure targets are met.
• Track POS deployment, activation, and transaction performance.
• Identify inactive or underperforming agents and drive recovery actions.

Team Supervision & Coordination:

• Supervise and support BDs, Aggregators, and field officers within the state.
• Allocate tasks and territories effectively to optimize performance.
• Conduct regular performance reviews, coaching, and feedback sessions.
• Escalate performance issues in line with company policy where necessary.

Aggregator & Agent Management:

• Onboard, manage, and retain Aggregators and agents within the state.
• Ensure Aggregators comply with company policies and operational standards.
• Drive engagement, training, and activation of Aggregators and agents.
• Resolve escalations relating to Aggregators, agents, and POS devices.

Reporting & Data Management:

• Ensure accurate and timely submission of daily and monthly reports.
• Validate data on live sheets, BI reports, and dashboards.
• Identify discrepancies and work with relevant teams to resolve them.
• Maintain accurate records of POS serial numbers, agent status, and deployments.

Policy Compliance & Implementation:

• Enforce compliance with all company policies, including deployment, policy switch, and performance policies.
• Ensure proper documentation and adherence to internal processes.
• Communicate policy updates clearly to field teams and Aggregators.

 Stakeholder Engagement

• Serve as the key liaison between the state team and Regional/Zonal Management.
• Collaborate with Operations, BI, Aftersales, and HR teams to ensure smooth execution of activities.
• Escalate critical issues promptly and follow through to resolution.

Training & Development:

• Organize and support trainings for Aggregators, agents, and field staff.
• Mentor team members to improve productivity and skill development.
• Promote best practices and continuous improvement within the state.

Risk & Issue Management:

• Proactively identify operational risks and inefficiencies.
• Ensure quick resolution of field challenges and customer complaints.
• Support fraud prevention and compliance initiatives where applicable.

Performance Indicators

• POS deployment and activation rate
• Policy switch conversion rate
• Agent and Aggregator activity levels
• Accuracy and timeliness of reporting
• Team productivity and KPI achievement.

Key Competencies & Skills:

• Strong leadership and coordination skills
• Excellent communication and reporting ability
• Data-driven decision-making
• Problem-solving and conflict-resolution skills
• Ability to manage multiple tasks under pressure
• High level of integrity and accountability.

go to method of application »

Job Responsibilities

• Conduct on-site visits to customers with overdue payments to collect outstanding installments.
• Communicate with customers to understand repayment difficulties and negotiate repayment arrangements.
• Verify customer information and update repayment status in the system promptly.
• Retrieve devices or collateral from defaulted customers when necessary, following company procedures.
• Establish and maintain good working relationships with local police authorities within the assigned LGA to support recovery of long overdue or fraudulent cases.
• Report collection progress, field findings, and potential fraud cases to the supervisor regularly.
• Cooperate with risk control and customer service teams to improve repayment rates.
• Maintain professional conduct and protect the company’s image during all field operations.

Requirements

• Experience: Prior experience in loan collection, field recovery, or related financial services preferred.
• Skills: Good communication and negotiation skills; able to handle difficult customers professionally.
• Responsibility: Strong sense of discipline and accountability; able to work under pressure.
• Mobility: Must be willing to travel within assigned areas for on-site visits.
• Language: Proficiency in local languages; basic English communication required.
• Other: Honest, reliable, and familiar with local geography and market environment.

go to method of application »

Role Overview

• Business Developers will be responsible for going out daily to onboard merchants and activate PWT accounts via the PalmPay app.

go to method of application »

About the job

• We are looking for a motivated and enthusiastic Business Developer to join our ATM Card Services team in Ogun State.
• You will support the growth of our card services by identifying prospects, managing client relationships, and assisting in the achievement of sales goals.

Key Responsibilities

• Research and identify potential clients in the ATM card services space
• Support lead generation and outreach efforts
• Assist in maintaining strong relationships with clients and partners
• Prepare sales materials, proposals, and presentations
• Stay informed on industry trends and share insights with the team
• Collaborate with internal teams for smooth project execution
• Participate in relevant training to enhance product knowledge and sales skills
• Maintain accurate records and reports of sales activities

Qualifications

• OND in Business, Marketing, Finance, or related field
• Strong interest in the financial services industry
• Excellent communication and interpersonal skills
• Basic knowledge of financial products and services
• Proactive and a good team player
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Adaptable to a fast-paced, evolving work environment
• High ethical standards and professionalism.

go to method of application »

Job Responsibilities

• Conduct on-site visits to customers with overdue payments to collect outstanding installments.
• Communicate with customers to understand repayment difficulties and negotiate repayment arrangements.
• Verify customer information and update repayment status in the system promptly.
• Retrieve devices or collateral from defaulted customers when necessary, following company procedures.
• Establish and maintain good working relationships with local police authorities within the assigned LGA to support recovery of long overdue or fraudulent cases.
• Report collection progress, field findings, and potential fraud cases to the supervisor regularly.
• Cooperate with risk control and customer service teams to improve repayment rates.
• Maintain professional conduct and protect the company’s image during all field operations.

Requirements

• Experience: Prior experience in loan collection, field recovery, or related financial services preferred.
• Skills: Good communication and negotiation skills; able to handle difficult customers professionally.
• Responsibility: Strong sense of discipline and accountability; able to work under pressure.
• Mobility: Must be willing to travel within assigned areas for on-site visits.
• Language: Proficiency in local languages; basic English communication required.
• Other: Honest, reliable, and familiar with local geography and market environment.

go to method of application »

Job Summary

• As a Business Developer on PalmPay’s Pay with Transfer team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.

Job Responsibilities

• Market Prospecting: Identify and target key merchants across various market segments for PWT, merchant loans, collaboration, and online payment solutions, leveraging diverse channels such as online directories, industry gatherings, and referrals.
• Merchant Engagement Strategy: Initiate connections with potential clients, establish strong rapport, and schedule meetings or demonstrations to illustrate the benefits of adopting PalmPay's comprehensive suite of services.
• Needs Assessment: Conduct comprehensive assessments of clients' business operations, payment procedures, and pain points to identify specific needs and challenges, offering tailored solutions accordingly.
• Customized Presentations: Showcase PalmPay's services compellingly, highlighting features, functionalities, and potential returns on investment, tailored to each merchant's (Key, and Highquality merchant) unique requirements.
• Relationship Building: Cultivate enduring relationships with key decision-makers within client organizations, demonstrating expertise, reliability, and responsiveness.
• Negotiation and Closure: Lead negotiations on pricing, terms, and agreements to secure successful deals, ensuring satisfaction and adherence to company policies.
• Collaborative Implementation: Work closely with internal teams like product development and customer support to address client queries, offer technical insights, and ensure seamless implementation of chosen services.

go to method of application »

Key Responsibilities

• Provide operational support across departments to ensure efficient workflow.
• Monitor and report on daily operational activities, identifying areas for improvement.
• Coordinate with sales, customer service, and technical teams to resolve operational issues.
• Maintain accurate records of transactions, stock levels, and operational documentation.
• Support vendor and partner communications to ensure timely delivery of products and services.
• Prepare reports and presentations for management on operational performance.
• Ensure compliance with company policies, industry regulations, and quality standards.
• Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.

Qualifications & Skills

• Bachelor’s Degree in Business Administration, Operations Management, or related field.
• 2–4 years of experience in operations, preferably within telecom or technology industries.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Problem-solving mindset with attention to detail.

Personal Attributes:

• Team player with a collaborative approach.
• Ability to work under pressure and meet deadlines.
• Analytical thinker with a proactive attitude.
• Customer-focused and adaptable to changing priorities.

go to method of application »

Job Summary

• The POS Repair Technician is a highly skilled technical professional responsible for diagnosing, repairing, and restoring Point-of-Sale terminals with complex hardware faults.
• This role focuses primarily on advanced motherboard-level repairs, particularly POS terminals that fail to power on or exhibit critical electronic malfunctions beyond routine repairs.
• The specialist serves as a technical escalation point for unresolved POS issues and ensures high repair quality standards and minimal device re-repair rates.

Key Responsibilities

• Diagnose and repair complex POS terminal hardware issues, with a strong focus on motherboard-level faults.
• Advanced troubleshooting skills for non-power, short-circuit, intermittent hardware faults, IC components, CPU, memory, and peripheral interfaces.
• Perform advanced electronic repairs such as component replacement, soldering, rework, and circuit-level fault isolation.
• Analyze repeated or unresolved repair cases and provide permanent corrective solutions.
• Conduct root cause analysis on failed POS units to prevent recurring faults and improve repair processes.
• Ensure all repaired POS terminals meet defined quality assurance and performance standards before release.
• Maintain accurate repair documentation, including fault diagnosis, repair actions taken, and test results.
• Support quality control teams by providing technical clarification on complex repair outcomes.
• Provide technical guidance and mentorship to junior POS repair engineers when required.

go to method of application »

Description

• The Sales Merchandiser will be responsible for identifying and onboarding customers for loan products, particularly within markets and small business environments.
• This is a field-based role that involves daily customer engagement.

Key Responsibilities

• Approach and engage potential customers in markets and business areas
• Educate customers on available loan products and benefits
• Assist customers with loan applications and onboarding process
• Meet daily and weekly loan disbursement targets

Requirements

• No prior experience required (training will be provided)
• Must be comfortable working in the field (markets, shops, business areas)
• Good communication and interpersonal skills

go to method of application »

Description

• The Sales Merchandiser will be responsible for identifying and onboarding customers for loan products, particularly within markets and small business environments.
• This is a field-based role that involves daily customer engagement.

Key Responsibilities

• Approach and engage potential customers in markets and business areas
• Educate customers on available loan products and benefits
• Assist customers with loan applications and onboarding process
• Meet daily and weekly loan disbursement targets

Requirements

• No prior experience required (training will be provided)
• Must be comfortable working in the field (markets, shops, business areas)
• Good communication and interpersonal skills