Jobs at Pruvia Integrated Limited

Job Brief

• The Customer Service Representative serves as the primary point of contact for clients, handling inquiries, providing information on properties and services, and ensuring a positive client experience from first contact through post-sale support.
• The role is crucial in maintaining client satisfaction and supporting the company’s sales and retention goals.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, social media, or in person.
• Provide detailed information about available properties, pricing, and payment plans.
• Follow up with prospective clients and leads to nurture interest and close deals in collaboration with the sales team.
• Manage client complaints and resolve issues professionally and efficiently.
• Maintain accurate customer records and update the CRM system regularly.
• Coordinate with the sales, marketing, and operations teams to ensure seamless client service.
• Guide clients through the property purchase, rental, or investment process.
• Conduct post-sale follow-ups to ensure client satisfaction and encourage referrals.
• Prepare and share daily or weekly customer service reports with management.

Requirements

• Bachelor’s Degree or HND in Business Administration, Marketing, or a related field.
• 1 - 3 years of experience in customer service, preferably in the real estate or hospitality sector.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office and CRM tools.
• Strong attention to detail and ability to multitask.
• A customer-first attitude with a professional and approachable demeanor.

Core Competencies:

• Customer Relationship Management
• Communication: Problem Solving
• Sales Support: Time Management
• Team Collaboration: Professionalism.

Salary
N120,000 - N130,000 / month. 

go to method of application »

Job Summary

• The Property Consultant is responsible for generating leads, managing client relationships, and closing property sales and lease deals.
• The role involves providing professional advice to clients on property options, guiding them through the buying or renting process, and achieving individual and team sales targets.

Key Responsibilities

• Identify and develop new business opportunities through networking, referrals, and market research.
• Meet and engage with prospective clients to understand their property needs and preferences.
• Present, promote, and sell company properties to clients in line with approved pricing and sales targets.
• Conduct site inspections, property tours, and follow up with clients to close deals.
• Maintain an up-to-date database of available properties and client interactions.
• Provide clients with accurate information about property prices, features, legal requirements, and payment terms.
• Work closely with the marketing and sales team to execute promotional campaigns and achieve revenue goals.
• Prepare and submit weekly sales reports and market feedback to management.
• Maintain professionalism and ensure excellent customer service at all times.

Requirements

• Bachelor’s degree or equivalent qualification in Business, Marketing, Estate Management, or related field.
• 2–4 years of proven experience in real estate sales, leasing, or property consulting.
• Strong communication, negotiation, and closing skills.
• Ability to meet and exceed sales targets in a competitive market.
• Good understanding of the property market, documentation processes, and customer relationship management.
• Proficiency in Microsoft Office and CRM tools.

Core Competencies:

• Sales and Negotiation
• Client Relationship Management
• Market Prospecting
• Presentation Skills
• Target Orientation
• Integrity and Professionalism.

What we offer

• Basic Salary
• Incentive
• Commission