Job Openings at Bbtskincare

Description 

• Customer Service- Knowledge of principles and processes for providing customer service. This includes; customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Contribute to the development and customer satisfaction of the company and work with the team to strategically execute main goals which is growth.
• Collect, monitor feedback and maintain a high degree of client satisfaction.
• Participate in review meetings to identify and track opportunities for improving client satisfaction.
• Assist in recommendations to customers offline and online to enable them achieve their desired goal.

Ideal Candidate

• Interested candidates should possess a Bachelor's Degree / HND in relevant fields with 1 - 2 years work experience.
• Pay strong attention to details; no minute detail is lost.
• You don’t see problems; you think about solutions on your feet.
• Selling is not your problem; you can sell ice to Eskimo.
• You are willing to research and acquire knowledge; you know your job well and can generate results.
• You always work to get the best end of the deal. Life for you is a win-win.

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Description 

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintainpersonnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Assist in hiring process and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.

Ideal Candidate

• High School Diploma; B.Sc / BA in Management or relevant discipline will be considered an advantage
• 2 - 3 years relevant work experience.
• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Good knowledge of MS Office.