Jobs at Khenpro Global Services

Job Description

• Preparing the Customer Service Guidelines.
• Solving all product or service related issues of the customers.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.

Requirements

• OND / HND / Bachelor's Degree with 1 - 3 years of work experience
• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• Previous experience working in a confectionery company is an added advantage.

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Responsibilities

• Compounding and dispensing medications, as prescribed by physicians.
• Monitoring customers’ drug therapies, advising interventions, and informing customers of any potential side effects.
• Instructing customers on how and when to take prescribed medications.
• Conducting health and wellness screenings.
• Providing immunizations, and other medical services, such as taking blood pressure, temperature measurements, and checking blood sugar levels.
• Keeping accurate customer records.
• Ensuring a safe and clean working environment.
• Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges, and removing expired and/or damaged drugs from the pharmacy’s inventory.
• Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice.
• Performing other administrative tasks when needed.

Requirements

• Bachelor's Degree in Pharmacy.
• 1 - 3 years work experience.
• Proven experience as a pharmacist.
• Valid license to practice as a pharmacist.
• Detailed understanding and knowledge of dosage requirements and administration, chemical compounds, and pharmaceutical brands.
• Great organizational skills.
• Excellent verbal and written communication skills.

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Responsibilities

• Handles all customers deliveries
• Keeps customers informed of their deliveries.
• Responsible for contacting customers to verify delivery address.
• Responsible for picking up items and delivering them safely to customers on time.

Requirements

• Candidates should possess a minimum of SSCE qualification with 1 - 3 years work experience.

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Responsibilities

• Ensuring cleanliness, tidiness and safety of work environment.
• Loading and unloading delivery vehicles.
• Accepting delivery of inventory.
• Counting and confirming inventory.
• Inspecting inventory for damage and faults.
• Communicating errors to relevant parties.
• Marking and labeling stock.
• Storing inventory in accessible manner.
• Loading and wrapping stock on pallets.
• Building loads with forklift and electronic pallet jack.

Requirements

• 25 years of age or older.
• Work experience as general laborer, preferably in warehouse.
• Strong people skills.
• Good moral character.
• Physically strong, agile and dexterous, and undeterred by heights and adverse climatic conditions.
• Positive work history and ability to maintain solid attendance.