Jobs at Kimberly Ryan

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.

Requirements

• Minimum of 1-3 years customer service in a financial institution.

Qualification

• BSC, HND

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Job Description/Responsibilities

• Meeting or exceeding weekly, monthly, and yearly sales quotas.
• Canvassing assigned territories to present company products to potential customers.
• Assisting management in identifying viable marketing and pricing strategies.
• Demonstrating product features to customers.
• Contacting leads and setting up appointments to present company products.
• Completing order forms and submitting them for processing.
• Attending trade shows and other industry-related events.
• Preparing sales proposals for potential buyers.
• Completing regular sales reports specifying the number of sales made.

Qualification

• BSC, HND
• minimum of 1-3 years customer service in a financial institution.

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Job Description/Responsibilities

• Answering telephone calls, responding to queries, and replying to emails.
• Preparing expense reports and office budgets.
• Managing office supplies and ordering new supplies as needed.
• Systematically filing important company documents.
• Forwarding all correspondence, such as letters and packages, to staff members.
• Scheduling meetings and booking conference rooms.
• Hiring maintenance vendors to repair or replace damaged office equipment.
• Assisting the HR department with job postings and interviews.

Qualification

• BSC, HND
• minimum of 1-3 years customer service in a financial institution.