Current Openings at PalmPay

About the Role

Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities:

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
• Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
• Assist customers with onboarding, application submission, and required documentation.
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads, applications, conversions, and other assigned sales metrics.
• Follow up with pending customers to ensure completion of applications and final approvals.
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Requirements

• Minimum of OND, NCE, or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to work in a fast-paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required).
• Computer literacy and ability to use smartphones or digital onboarding tools effectively.
• Result-driven mindset with a focus on meeting and exceeding sales targets.

Key Competencies

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70,000
• Transportation Allowance - N20,000
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
• Training, coaching, and growth opportunities
• Performance incentives and rewards

go to method of application »

The Online User Growth Specialist is responsible for driving digital user acquisition, activation, and retention across PalmPay’s online channels. The role focuses on executing growth experiments, optimizing digital campaigns, improving referral performance, and building sustainable user funnels targeted at teenagers, young adults, and broader customer segments.

• Plan, execute, and support paid campaigns (Meta, Google Ads, TikTok, Snapchat, YouTube, affiliate networks).
• Develop and optimize online referrals, influencer campaigns, and KOL partnerships.
• Run A/B tests on creatives, landing pages, targeting, and messaging to improve funnel performance.
• Analyze user journeys and optimize conversion across download → registration → KYC → first transaction.
• Create and support digital creatives and ad copies across multiple channels (SMS, push notifications, in-app messages).
• Work with product teams to implement in-app growth loops (quests, challenges, referral boosts).
• Monitor analytics dashboards and prepare weekly/monthly reports.
• Lead and support online communities and teen-friendly content initiatives across social platforms.

Requirements

• Bachelor’s degree in a relevant field.
• 1–3 years experience in digital marketing or growth roles (Fintech experience is an advantage).
• Hands-on experience running paid ads on Meta, TikTok, and Google.
• Strong analytical mindset with proficiency in analytics tools (e.g., Firebase, AppsFlyer, Google Analytics).
• Excellent communication and creativity in content/messaging.
• Ability to multitask and thrive in a fast-paced environment.
• Familiarity with user funnels, referral systems, and growth loops.