Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...
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To provide support to the Head, CIB Credit and the CIB Credit Team responsible for: - Financial management, control and reconciliation including budgeting and MIS - Management of ad-hoc and strategic projects - Credit Committee secretarial duties - Collaborative working relationships with internal clients across CIB Coverage and CIB Product teams - Management of information requests for regulatory examinations and auditor reviews.
- Provide comprehensive coordination and governance of Credit and Risk forums (including CORF and Local Credit Committees), ensuring effective planning, documentation, and adherence to governance standards.
- Manage end-to-end credit documentation, ensuring completeness, accuracy, and audit-readiness across approvals, committee records, and regulatory requirements.
- Oversee the preparation, quality assurance, and timely submission of management and regulatory reports (including MANCO, KRI, and attestation reporting), ensuring high data integrity.
- Provide end-to-end coordination and governance support for Credit and Risk forums (including CORF and Local Credit Committees). - Collaborative working relationship with Stanbic IBTC’s Company secretariat.
- Provide oversight of Risk and Compliance activities, ensuring adherence to internal control frameworks and governance standards.
- Oversee the preparation, quality assurance, and timely submission of management and regulatory reports (e.g., MANCO, KRI, attestation), ensuring high data integrity.
- Provide operational, administrative, and reporting support to the Office of the Head of Credit, enabling effective leadership oversight and decision-making.
Qualifications
- BSc Statictisc, Mathematics or related field.
- Master’s Degree/Professional Qualifications such as ACA/ACCA can be an added advantage.
Experience
- Minimum of two years in a banking environment with regard to banking product and systems and the operation thereof and broad knowledge of applicable Acts and Bank Manuals.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Documenting Facts
- Examining Information
- Following Procedures
- Managing Tasks
Technical Competencies:
- Knowledge of financial markets.
- Conceptual and practical knowledge of credit procedures, policies, and standards.
- Computer literacy, particularly with Microsoft Word, Excel and Power Point, PowerBI
- Data Quality
- Evaluating Risk Management Effectiveness
- Risk Reporting
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The Database Administrator is responsible for the day-to-day operations and maintenance of Databases. The Database Administrator carries out responsibilities in some or all of the following technical areas: Installation, configuration and upgrade of database systems. Creating, and maintaining of all databases required for Production, Disaster Recovery, development and testing usage, Performance tuning and optimization of database systems, Plans and implements backup and recovery of databases in collaboration with IT Data Processing Team, Setup, and maintenance of online replication of data from Production to Disaster Recovery (DR) and Data Reservoir environments, Monitoring and Maintenance of Database Systems. Performing in conjunction with system administrators, the capacity planning required in creating and maintaining the various databases for the use of the Bank. Performs failover and switchover of databases as required for disaster recovery purposes.
- Revenue Generation and Cost Reduction.
- Establish a control framework that guarantees visibility and reliability of our franchise.
- Implement efficient and timely projects and changes to support key business objectives.
- Achieve a minimum annual Business Survey (i.e ISS) rating of 8 out of 10.
- Ensure not more than 5 significant incidents occur every week.
- Achieve an IT User Survey score of 7 out of 10.
- Ensure closure time within 90% of agreed SLA for significant and general complaints.
- Emergency changes should not exceed 10% of total changes.
- Successful DR exercises.
Qualifications
- BSc IT, Computer Sciences or related field.
- Professional Certification such as OCP, ITIL Foundation, Microsoft Certified Azure Fundamentals, AWS Certified Cloud Practitioner can be an added advantage.
Experience
- Minimum of 5-year post qualification experience in a similar or related position.
- Experience in IT technical support in an infrastructure environment in providing support for technical problems experienced by users or systems including maintenance and upgrades, incident resolution.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Challenging Ideas
- Developing Expertise
- Embracing Change
- Empowering Individuals
- Examining Information
Technical Competencies:
- Application Knowledge for Support
- Incident and Problem Management
- Infrastructure and Platforms Support
- IT Applications
- IT Programme Management
- Root Cause Analysis
- Service Management Processes
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Planning, analysis, and optimisation of capacity infrastructure (storage, networks, midrange and the mainframe), in order to satisfy the demands of the business in a scheduled manner and at a rational and reasonable cost. Provides background analysis and trend analysis to support the estimation of future capacity requirements. Manages capacity issues and takes preventive steps to avoid future issues through analysis of incidents and problems. Drives optimisation of Capacity Utilisation through analysis and initiation of efficiency initiatives.
- Defines specific Capacity and Performance Monitoring and Alert threshold requirements based on Service Designs.
- Perform, Define, create, and maintain capacity plans for specified GTI Products and Services.
- Provides background analysis and trend analysis to support the estimation of future capacity requirements.
- Manages Capacity issues and takes preventive steps to avoid future issues through analysis of Incidents and Problems.
- Drives optimisation of Capacity Utilisation through analysis and initiation of efficiency initiatives.
- Delivers Capacity Reports and Metrics to support Capacity Management and other GTI functions.
- Perform IT component or resource-level capacity planning and IT-service-level capacity planning.
Qualifications
- BSc Information Management Technology, Computer Science, Statistics /Mathematics or related field.
- Relevant infrastructure platform specific certification, Relevant capacity management tool certification, ITIL Foundation V3/V4 can be an added advantage.
Experience:
- 1-2years experience as a capacity planner, hands-on system engineer, performance analyst and/or information system modeller on relevant platforms.
- 1-2years rxperience using capacity planning tools, demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements.
- Demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Challenging Ideas
- Developing Expertise
- Embracing Change
- Empowering Individuals
- Examining Information
Technical Competencies:
- Application Knowledge for Support
- Incident and Problem Management
- Infrastructure and Platforms Support
- IT Applications
- IT Programme Management
- Root Cause Analysis
- Service Management Processes
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- To drive growth via Employee Value Banking (EVB) proposition for consumer clients by identifying their financial/transactional needs and recommending suitable solutions.
- Build relationships with fulfilment teams for EVB matters. Maintain a visible and active collaborative presence in the Branches, Private Banking, VAF, Home Loans, Products etc. to establish and support new and existing relationships to grow market share. Establish/Leverage relationships with companies that require EVB.
- Provides post implementation EVB support for the zone/region; formulates fulfilment/mining frameworks and drives same to execute on EVB requirements.
- Supports the EVB project plan and performs project execution from an implementation and penetration perspective to support the EVB roll-out plan and roadmap
- Represents EVB at relevant internal and external forums with the necessary decision mandate and acts as a connector between EVB teams and the Sales teams
- Manages stakeholder engagements to ensure delivery within SLA and ensures EVB processes are in support of a consistent and excellent client experience.
- Drives positive client experience through implementing client feedback surveys and exploits EVB models to ensure EVB clients can be measured across all channels (depending on which channel the client interacts with).
- Drives continuous improvement based on client value, service model, process improvements and sensing capability.
- Ensures detailed insights and analytics are provided on internal and external potential markets / clients to enable EVB teams to target the right clients.
- Uses sales knowledge and market insights to influence conversations with product / enablement teams to formulate EVB objectives across segments.
- Co-create Marketing strategy to assist the EVB growth.
- Act as the front line to effectively manage EVB initiatives and activity management in prospective companies/sectors to ensure sales growth within each company/sector.
- Leverages data insights, data and analytics to change behaviour and meet transaction migration initiatives / projects expectations.
- Tracks EVB milestones, penetration of new to bank in selected companies, across industry sectors; Manages the analysis, interpretation and communication of all sales data at team and regional level.
- Provides input into talent strategy developed by People and Culture; Ensures alignment to the People and Culture standards with regards to all employee-related matters.
- Inspires the sales teams to deliver on the Group's shared purpose and instilling a culture which enables the region achiev its EVB mandates.
- Enables integrated ways of working and collaboration across the value chain to deliver for the client.
Qualifications
Type of Qualification: First Degree
Field of Study: Banking
Experience Required
Personal and Private Banking
- 8- 14 years
- Experience in the design and development/Management of client value propositions. Experience within PPB/Business Clients distribution environment. Experience in the application of data management, advanced analytics, business intelligence and quantitative techniques.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Convincing People
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Interpreting Data
- Making Decisions
- Meeting Timescales
- Producing Output
- Upholding Standards
Technical Competencies:
- Client Retention
- Client Servicing
- Customer Understanding ( Consumer Banking)
- Process Analysis and Redesign
- Product Knowledge (Consumer Banking)
- Risk Awareness
- Risk Identification
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- To implement and drive the Agency Banking business plan in country whilst monitoring and maintaining the client experience and growing the distribution partnership base. This would include understanding of current distribution partnerships, agents, transactions, revenue and profitability of agency banking in country.
- Handle all engagements related to the reconciliation of MFS product GLs in collaboration with the Bank’s Reconciliation Dept.
- Carry out governance related engagements with the Control and Audit Teams on all products managed by MFS
- Handle all Internal and Regulatory reports and ensure prompt rendition
- Ensure Revenue Assurance on all MFS products
- Ensure the team’s continued adherence to governance and compliance in line with regulatory and bank policies
- Responsible for the prompt resolution of all Wallet and Agency related transactions
- Handle Partner/Vendor SLA reviews with the Legal Dept. and ensure pro-active renewal before expiry
- Track and analyze Agent/Wallet activities and provide insights and reports to the MFS business teams
- Carry out Research/ Business analysis of MFS business and products
- Liaise with internal /external stakeholders at all levels within and outside the bank on the delivery of MFS Products
- Work with MIS to develop reports for portfolio analysis to assist management in decision making and optimisation of MFS products
- Develop, review and update process documents for Products managed within the MFS unit in collaboration with BTP
- Ensure the appropriate accounting entries are implemented and tested before the deployment of services on MFS products
- Carry out periodic market surveys to ascertain how competitors’ offerings or market changes are impacting the MFS proposition and provide recommendations on how business can respond
Qualifications
Type of Qualification: First Degree
Field of Study: Banking
Experience Required
Client Coverage
Personal and Private Banking
8-12 years
- Experience in product & management, and retail banking would be an added advantage.Strong communication and interpersonal skills are crucial. The ability to build and maintain relationships
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Convincing People
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Interpreting Data
- Making Decisions
- Meeting Timescales
- Producing Output
- Upholding Standards
Technical Competencies:
- Client Retention
- Client Servicing
- Customer Understanding ( Consumer Banking)
- Process Analysis and Redesign
- Product Knowledge (Consumer Banking)
- Risk Awareness
- Risk Identification
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- To implement and drive the Agency Banking business plan in country whilst monitoring and maintaining the client experience and growing the distribution partnership base. This would include understanding of current distribution partnerships, agents, transactions, revenue and profitability of agency banking in country.
- Design, plan and formulate strategies to achieve the bank’s Agent Banking and financial inclusion business goals
- Responsible for the delivery of Agent Banking targets and overall business performance of the Bank’s @ease Agent Network
- Responsible for the growth and expansion of the Bank’s @ease Agent Network
- Set up the business road map, develop the products and execute the marketing strategies for Agent Banking
- Monitor and ensure all compliance policies related to Agent Banking
- Liaise with Agents and related stakeholders to implement the Agent Banking strategy
- Carry out Trainings on Agent Banking
- Liaise with stakeholders at all levels within and outside the bank towards the successful implementation of the Agent Banking and Financial
- Inclusion strategies of the Bank
- Liaise with all relevant stakeholders in ensuring the successful implementation of marketing, sales and activation plans
- Design initiatives, promos and market activations that will increase transactions and lead to increased brand visibility
- Develop and maintain effective relationships with the agent network to ensure customer acquisition and product adoption at agent locations and through other self- service channels (USSD & Mobile app)
- Represent the business on all Virtual Banking and Agent banking related matters at different forums within and beyond Stanbic IBTC Bank
- Identify alliances and partnerships through which to increase brand visibility and grow the bank’s market share
- End to end management of the proposition liaising with stakeholders in ensuring all the offerings (Pensions, Mutual funds, insurance, loans,etc) are readily available, suitable for the target market and that the transaction channels are available and seamlessly accessible
- Closely monitor performance, appraise market acceptance, use feedback to initiate modification or enhancements
- Develop MIS reports for portfolio analysis to assist management in decision making and optimisation of the proposition
- Liaise regularly with branch staff, Agents and all stakeholder channels to ensure smooth product sales and customer management
- Ensure continued adherence to governance and compliance in line with regulatory and bank policy
- Carry out periodic market survey to ascertain how competitor’s offering or market changes is impacting on the proposition
Qualifications
Type of Qualification: First Degree (Bsc)
Field of Study: Banking
Experience Required
Client Coverage
- Personal and Private Banking
- 8 - 12 years
- Experience in product & management, and retail banking would be an added advantage.
- Strong communication and interpersonal skills are crucial.
- The ability to build and maintain relationships
Behavioural Competencies:
- Generating ideas & Adopting Practical Approaches
- Checking Things
- Convincing People
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Interpreting Data
- Making Decisions
- Meeting Timescales
- Producing Output
- Upholding Standards
Technical Competencies:
- Client Retention
- Client Servicing
- Customer Understanding (Consumer Banking)
- Process Analysis and Redesign
- Product Knowledge (Consumer Banking)
- Risk Awareness
- Risk Identification
Method of Application
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