Administrator, Database at Stanbic IBTC

The Database Administrator is responsible for the day-to-day operations and maintenance of Databases. The Database Administrator carries out responsibilities in some or all of the following technical areas: Installation, configuration and upgrade of database systems. Creating, and maintaining of all databases required for Production, Disaster Recovery, development and testing usage, Performance tuning and optimization of database systems, Plans and implements backup and recovery of databases in collaboration with IT Data Processing Team, Setup, and maintenance of online replication of data from Production to Disaster Recovery (DR) and Data Reservoir environments, Monitoring and Maintenance of Database Systems. Performing in conjunction with system administrators, the capacity planning required in creating and maintaining the various databases for the use of the Bank. Performs failover and switchover of databases as required for disaster recovery purposes.

• Revenue Generation and Cost Reduction.
• Establish a control framework that guarantees visibility and reliability of our franchise.
• Implement efficient and timely projects and changes to support key business objectives.
• Achieve a minimum annual Business Survey (i.e ISS) rating of 8 out of 10.
• Ensure not more than 5 significant incidents occur every week.
• Achieve an IT User Survey score of 7 out of 10.
• Ensure closure time within 90% of agreed SLA for significant and general complaints.
• Emergency changes should not exceed 10% of total changes.
• Successful DR exercises.

Qualifications

• BSc  IT, Computer Sciences or related field.
• Professional Certification such as OCP, ITIL Foundation, Microsoft Certified Azure Fundamentals, AWS Certified Cloud Practitioner can be an added advantage.

Experience

• Minimum of 5-year post qualification experience in a similar or related position.
• Experience in IT technical support in an infrastructure environment in providing support for technical problems experienced by users or systems including maintenance and upgrades, incident resolution.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Developing Expertise
• Embracing Change
• Empowering Individuals
• Examining Information

Technical Competencies:

• Application Knowledge for Support
• Incident and Problem Management
• Infrastructure and Platforms Support
• IT Applications
• IT Programme Management
• Root Cause Analysis
• Service Management Processes