Current Job Openings at PalmPay

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As a Key Account Associate specialized in PalmPay's suite of products – Point of Sale (POS), Pay With Transfer (PWT), merchant loans, collaboration, and online payment services – your core responsibility revolves around identifying, engaging, and fostering relationships with (key) merchants. Your role is pivotal in showcasing and selling these PalmPay offerings to businesses, aligning their needs with the features and benefits of our diverse range of services.

Key Responsibilities:

• Prospecting: Identify and target key merchants and market segments for POS, PWT, merchant loan, collaboration, and online payment solutions, leveraging various channels like online directories, industry gatherings, and referrals.
• Merchant Engagement/Visitation: Initiate connections with potential clients, establishing strong rapport, and scheduling meetings or demonstrations to illustrate the advantages of adopting PalmPay's multifaceted suite of services.
• Needs Analysis: Conduct comprehensive assessments of clients' business operations, payment procedures, and pain points to discern specific needs and challenges, offering tailored solutions accordingly.
• Tailored Presentations: Showcase PalmPay's suite of services in a compelling manner, highlighting features, functionalities, and potential returns on investment, specifically tailored to each merchant's (Key, High and Small merchant) requirements.
• Relationship Cultivation: Forge enduring relationships with key decision-makers within client organizations, showcasing expertise, reliability, and responsiveness.
• Negotiation and Closure: Negotiate pricing, terms, and agreements to secure successful deals, ensuring satisfaction and compliance with company policies.
• Collaboration: Work closely with internal teams, such as product development and customer support, to address client queries, offer technical insights, and ensure seamless implementation of the chosen services.

 Required Skills and Experience:

• Proven B2B Sales Background: Demonstrated success in B2B sales, particularly within the payments or tech industry.
• POS Expertise: Strong familiarity with point-of-sale systems.
• Exceptional Communication: Outstanding communication and interpersonal skills to engage effectively with merchants and establish enduring connections.
• Solution-Oriented: Ability to grasp complex business processes and tailor solutions to meet unique client needs.
• Negotiation Skills: Proficiency in negotiation techniques and a track record of successful deal closures.
• Self-Motivated Team Player: Self-driven, target-oriented, capable of both independent work and effective collaboration within a team setting

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Responsibilities:

• Serves as the primary point of administrative contact and liaison with individuals, and institutions on operational matters concerning the Office.
• Organizes meetings, and other special events as appropriate.
• Ensure adherence of safety procedures via the reception desk (monitor logbook)
• Keep updated records of offices expenses and costs.
• Create a budget for and procurement of front office supplies.
• Provide adequate support in ensuring the procurement and dispatch of uniforms is done efficiently
• Ensure service providers for janitorial service, logistics and security services work in line with contract terms.
• Update calendars and schedule meetings.
• Provide basic and accurate information in-person and via phone/mail.
• Vendor management
• Logistics co-ordination for and from the Support Office
• Provide Chinese/mandarin translation services between expats
• Receive and sort external mails/Delivery/Courier daily

Job Requirements: 

• BSc in Business Administration or related fields
• Must have a minimum of 2 to 3 years admin experience.
• Fluency in Mandarin is essential, with excellent written and verbal communication skills.
• Good organization, time management and scheduling skills
• Basic bookkeeping experience, especially in accounts payable/receivable
• Experiencing using office management software, including word processing software and spreadsheets
• Typing speed of at least 60 words per minute with few errors
• Strong problem-solving abilities and excellent communication skills
• Ability to multitask
• Interpersonal relationship and Organizational skills
• Dependability and integrity

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Palmpay is looking to employ a passion driven and detail-oriented BILLER ONLINE BUSINESS MANAGER to identify business growth opportunities and develop strategies to increase company sales.
The Manager is responsible for integrating Businesses to utilize e-payments(Pay with Transfer, Pay with Wallet)offline Payments.
Analyzing prospective client database, providing information on our product and services, responding to inquiries, tenders, further developing sales strategies and identifying opportunities to increase organizational efficiency, sustainability and profitability.

JOB DESCRIPTION

• Deploy Payments(Pay with Transfer, Pay with Wallet,Pay with Bank Card,USSD payments) and Manage relationship with Merchants
• Explore and onboard key merchants within assigned territory.
• Communicate important company updates to the merchant under their supervision and ensure that the information is understood.
• Resolve transaction and application related issues for merchants.
• Ensure that merchants are empowered to meet targets.
• Research new market areas and distribute branding materials to merchants
• Work closely with the team in visiting, interacting and focusing on client’s needs, proffering solutions and where peculiar challenges are recorded, feedbacks are collected and properly resolved in a timely manner.
• Work closely with the team to  suggest and recommend new initiatives that could improve partners experience with the usage of our payment solution.

REQUIREMENTS

• Bachelor’s Degree, HND or its equivalent in Sales and Marketing or related fields.
• Comprehensive understanding of E-payments((Pay with Transfer, Pay with Wallet,Pay with Bank Card,USSD payments)
• Extremely flexible, result oriented, hardworking with a strong track record of success
• Self-motivated and able to work independently to meet and exceed sales targets
• Good communication and interpersonal skills.
• Good knowledge of the business districts of the state.
• Good Negotiation skills and supervisory ability.