Latest Jobs at Jumia Nigeria

Job Description

• As a CRM & Product Marketing specialist at Jumia Nigeria, your primary responsibility is to drive and enhance the CRM performance at a country level.
• You will play a crucial role in determining what and when to communicate to the entire user base, with the objective of increasing
• engagement and maximizing Customer Lifetime Value (CLV).
• An Ideal candidate will be someone from the banking sector, Fintech or Telco, skilled in data analysis using tools like SQL, Power BI, Excel or Python.

Major Tasks and Responsibilities
Daily Routines

• Drive experimentation on different communication and segmentation to drive the most relevant content for each user by using data mining and SQL.
• Run experiment analytics to get the performance and identify similar users to scale up for the entire user base.
• Planning of communication calendar for all verticals based on user segmentation and promotional deals available.
• Generate high-quality marketing content, including push notifications, emails, SMS, and promotional materials.
• Disseminate communications to customers through channels such as email, push notifications, SMS, in-app messages, and more.
• Drive channel performance through data analysis and content testing to improve CTR% and conversions.
• Monitor daily performance, assess the situation, and develop action plans to address any performance gaps.

Skills Required

• 4 / 5+ years of experience in CRM, Product Marketing, or relevant marketing roles involving communication channels.
• Proficiency in Microsoft Office, particularly Excel.
• Good skills in Power BI, SQL, and Python.
• Excellent written communication skills in English.
• Copywriting and storytelling skills
• Possess a growth hacking mindset.
• Self-motivated and capable of working with cross-functional teams.

What We Offer

• A unique experience in an entrepreneurial yet structured environment.
• The opportunity to significantly impact the African e-commerce sector.
• The chance to become part of a highly professional and dynamic team.
• Unparalleled personal and professional growth, aligning with our long-term objective to nurture.

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Description 

• We are looking for an insightful, detail-oriented analyst to work with our internal departments and management team as they collect and review data and use findings to optimize processes and develop stronger, more effective business strategies.
• An ideal candidate will take responsibility for managing our master data set, developing reports, and troubleshooting data issues.
• To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep understanding of the popular data analysis tools and databases.
• The analyst will use creativity and technical skills to locate data sources, mine, visualize, interpret, forecast, validate, protect, and store data, identify trends, patterns, and anomalies, and use findings to develop strategies to reduce costs, improve processes and practices, and increase efficiency, quality, security, and consistency.
• The analyst will also create reports and presentations and summarize complex information.

Daily Routines:

• Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information.
• Managing master data, including creation, updates, and deletion.
• Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs.
• Provide quality assurance of imported data, working with quality assurance analysts if necessary.
• Commissioning and decommissioning of data sets.
• Working with internal departments to collect data and develop and implement strategies.
• Identifying and validating new data sources.
• Creating reports and presentations to summarize findings and influence company decisions.
• Working with the management team to establish project objectives, budgets, and timelines, monitor progress, and evaluate performance.
• Implementing policies and procedures that keep company data and information secure as it is collected, analyzed, stored, and discarded.
• Troubleshooting the reporting database environment and reports.
• Reviewing and improving analytics processes, methods, and tools to increase efficiency, accuracy, and security.
• Providing technical expertise in data storage structures, data mining, and data cleansing.

Skills Required

• BSc in Computer Science, Mathematics, or other related fields.
• Certifications or other distinctions related to data analysis are a plus.
• Minimum of 4 years work experience as a data analyst or in a related field.
• Ability to work with stakeholders to assess potential risks.
• Proficiency with Power BI, SQL, Tableau, Jira, MS Office and other analytics software. Mastery of
• certain programming languages may be required.
• High-level experience in methodologies and processes for managing large-scale databases.
• Ability to recognize patterns and trends in large data sets and use numerical information to develop business strategies.
• Ability to translate business requirements into non-technical, lay terms.
• Strong math, organization, critical thinking, and problem-solving skills.
• Exceptional presentation, research, and verbal and written communication.
• Ability to summarize and explain complex information to other.

What We Offer

• A unique experience in an entrepreneurial yet structured environment.
• The opportunity to significantly impact the African e-commerce sector.
• The chance to become part of a highly professional and dynamic team.
• Unparalleled personal and professional growth, aligning with our long-term objective to nurture