Office Administrator / Sales Support at Interdecima Systems Ltd

Key Responsibilities

Office Administration

• Manage day-to-day office operations and administrative duties
• Handle incoming calls, emails, and general correspondence professionall
• Maintain accurate digital and physical filing systems
• Schedule meetings, manage calendars, and coordinate office activities
• Order office supplies and liaise with vendors and service providers
• Support basic HR and record-keeping tasks
• Assist the sales team with quotations, proposals, and sales documentation
• Process sales orders, invoices, and customer records accurately
• Update and manage customer information within CRM systems
• Coordinate follow-ups with leads, clients, and partners
• Prepare basic sales reports and performance summaries
• Support sales campaigns and promotional activities
• Act as a first point of contact for clients and enquiries
• Respond to customer questions regarding products, services, and orders
• Ensure a positive and professional customer experience at all times

Requirements & Qualifications

Essential

• Previous experience in office administration or administrative support
• Strong organisational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office or Google Workspace
• High attention to detail and ability to work accurately
• Ability to work independently and as part of a team
• Experience supporting a sales or business development team
• Familiarity with CRM systems and invoicing processes
• Customer service or client-facing experience
• Background in a technology or systems-driven environment

Personal Attributes

• Professional, reliable, and well-organised
• Proactive with a problem-solving mindset
• Customer-focused and service-oriented
• Able to prioritise tasks in a fast-paced setting