Job Openings at Capital Luxury

Responsibilities

• Mentor and encourage creative team members to foster a positive work environment.
• Shoulder the responsibility of the quality and completion of all work projects assigned to members of the creative team.
• Managing creative teams consisting of designers, writers, artists, photographers, or other individuals who work together to create new products or services.
• Reviewing designs to ensure they meet company's specifications or reviewing marketing materials to ensure they are effective at promoting the company’s products or services.
• Determining which types of advertising will be most effective in reaching target audiences based on demographic information such as age, gender, ethnicity, location, or socioeconomic status.
• Participate in and provide regular opportunities for professional development and growth to team.
• Report progress of projects at major stages of their conception, creation, and execution.
• Ensure designs and content reflect consistently and positively the brand image and company ideals.
• Work with internal and external strategic partners to create products using the most current industry best practices
• Serve as a liaison between the marketing and creative team and between the creative team and individual clients
• Anticipate problems that may impede a project from completing on time and implement solutions.
• Evaluating trends, assessing new data, and keeping up-to-date with the latest marketing techniques.

Requirements

• Bachelor's Degree in Computer Science, Graphics Art, Communications or a similar field.
• IT certifications required.
• 4+ years of experience in a similar role.
• Proficient in several programming languages.
• Experienced writing code.
• Expert level in Microsoft Office Applications, including Project.
• Excellent written and oral communication skills.
• Familiar with a range of software and hardware.
• Previous technical support role.
• Able to handle the stress of multiple high-pressure deadlines.
• Web design experience an advantage.

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Responsibilities

• Ensure that procedures are followed and adjusted when required
• Act on and solve operational problems
• Establish senior management relationships with the customers of the branch
• Ensure that customer management information is made, and that reporting to customers is made during business review meetings, that are based on agreed KPI's
• Ensure customer complaints and claims are handled correctly
• Generate additional business from existing customers
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Identify competition and adopt strategies to remain in business and ahead.
• Implement Customer relations strategies designed to retain old customers and attract new ones.
• Secure charter and other services for the company.

Requirements

• A Bachelor's Degree in Business Administration or Public Administration.
• At least 5 years of work experience in the same capacity.
• Strong people skills.
• Keen attention to detail.
• Good leadership and management skills.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.

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Job Description

• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.
• Resolve customer complaints via phone calls, chats (tawk to and other social media handles) and emails and escalate all exceptions for resolution
• Ensure high standard in all customer correspondences, engaging customers with the highest level of professionalism, ensuring error free and well-informed interactions.
• Use social media to engage consumers, respond to questions or complaints, and to promote company initiatives.
• Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
• Interview industry professionals and incorporate their views in blog post.
• Monitoring social media and company website metrics.
• Utilizing SEO methods to increase site traffic.
• Promote content on social networks and monitor engagement (e.g. comments and shares).
• Coordinate with marketing and design teams to illustrate articles.
• Measure web traffic to content (e.g. conversion and bounce rates).

Requirements

• Bachelor's Degree in English, Marketing, Computer Science, Journalism, Public Relations or a related field.
• 2 - 4years of work experience.
• Experience creating strong, engaging content.
• A portfolio of applicable outputs.
• General knowledge of Search Engine Optimization and internet ranking for web content.
• Proficient using multi-social posting programs
• Excellent research, organizational, and time management skills.
• Strong listening and communication skills.
• The capacity to work independently and collaboratively.
• Ability to work efficiently without compromising quality or accuracy.

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Job Description

• Create and design various materials for print and digital collateral
• Produce drafts for review by and make revisions based on the feedback received.
• Review final productions for errors and ensure that final prints reflect Company's specifications.
• Ensure projects are completed with high quality and on schedule
• Establish creative direction for the company as well as brand guidelines
• Prioritize and manage multiple projects within design specifications and budget restrictions
• Perform retouching and manipulation of images
• Work with a wide range of media and use graphic design software
• Assist the creative team with the design of promotional materials.

Requirements

• Bachelor's Degree in Computer Science, Graphics Art, Communications or a similar field.
• 2 - 4years of work experience.
• Knowledge of layouts, graphic fundamentals, typography, print, and the web
• Knowledge of Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software
• Compelling portfolio of work over a wide range of creative projects
• A portfolio of applicable outputs.
• Demonstrated excellence in writing, proofreading, and editing.
• Excellent research, organizational, and time management skills.
• Strong listening and communication skills.
• The capacity to work independently and collaboratively.
• Ability to work efficiently without compromising quality or accuracy.