Job Vacancies at Synapse Services

We are about starting a New Service in Port Harcourt called The Synapse Japonica and seek suitable candidates to join the team in the following positions:

Location: Synapse Japonica in Port Harcourt

Employment Type: Part-time/ Full-time

Reporting to: Medical Director or designated Clinical Director

Principal Duties and Responsibilities

• Assessment, Diagnosis and treatment: Responsible for patient assessment prior to admission, in patient care, discharge planning and aftercare
• Construct an accurate summary of patient’s needs, strengths, and a comprehensive individualized risk assessment that contributes to care planning.
• Collaborate with Medical Director in taking overall clinical responsibility for monitoring client treatment
• To communicate effectively through regular contact with patients, relatives and any other concerned bodies
• Running family sessions in line with the patients’ treatment plan and when the need arises
• To contribute to other departments in the organization – Business development, Administration and Management.
• Provide Clinical leadership in interaction, planning and collaboration with multidisciplinary team comprising of Psychiatric Nurses, Support Workers, and Clinical Psychologists in delivering a comprehensive high quality service.
• Manage partnerships and run a scheduled clinic in our partner hospitals
• Clinical support, coordination and consultancy for sister services.
• Organize and supervise weekly clinical meetings
• Play an active role in our sister charity organization, Reconnect Health Development Initiative
• Professional Supervision of clinicians working in the extended service model
• Take a lead role in developing mental health services

Required Qualification and Experience:

• Applicant must have a degree in Medicine and Surgery (MBBS)
•  Must have a Post Graduate fellowship in Psychiatry
• Must have 4-6 years of experience in mental health service provision
• Ability to synthesize medical and psychiatric data and formulate effective and evidence based clinical recommendation
• Should have a comprehensive understanding of mental illness, signs and symptoms, side effects, psychotropic medication and contemporary treatment models.
• Applicant must be a registered member of Medical and Dental Council of Nigeria and should still own a valid practicing license
• Demonstrate ability to collaborate effectively in a team setting Application
• Good communication skills

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Location: Port- Harcourt

Principal Duties and Responsibilities
Customer Service Functions:

• Take enquiries from patients or their relatives with regards to our services, prices and operations either via telephone or in person.
• Interface with Visitors / Clients and clearly address their inquiries.
• Focus on providing exceptional services resulting in customer satisfaction and positive
• Ensure quality assurance in the delivery of our services

Patients’ files and documentation:

• Opening of patients’ files for newly registered patients, allotting
• hospital and medical record number and retrieving of patients files when clients come for follow up.
• Check that all discharged patients are properly followed up by primary Clinicians.

 Admin Functions:

• Ensure proper filing of official documents; answering telephone calls, compiling and typing of official documents as required, photocopying and distributing materials.
• Receive, dispatch and disseminate official correspondence.
• Assist in the procurement of office items when the need arises

 Business Development Functions:

• Work with the Business team to develop excellent proposals

 Facility Management:

• Ensure the availability of necessary supplies by identifying procurement needs of the facility (reception, departments, kitchen, and wards)
• Ensure effective planning and execution of operations by reducing waste levels
• Ensure the facility and the office premises is always neat and tidy.
• Ensure the kitchen unit, driving unit, cleaning unit and security unit deliver professional services.

 Human Resource Function:

• Ensure proper documentation of new staff
• Manage attendance register for all staff
• Identify Staffing needs and relate it to HR
• Comply with and maintain knowledge of company’s policies on dressing, attendance, computer usage, security, and confidentiality.

Person Specification

• Minimum of a B.Sc. in any related course, a Master’s degree will be an added advantage.
• Minimum of 3 years’ work experience as an Admin/ Customer Servicepersonnel
• Possess high levels of interpersonal communication, written and verbal communication, and documentation skills.
• Proven ability to execute complex and detailed processes and procedures timely, accurately and consistently.
• Ability to multi task, prioritize work flow and complete task with a high level of organisation, responsibility and efficiency.
• Ability to adapt in a faced paced and changing environment
• Strong problem solving and resolution skills
• Possess excellent marketing and proposal writing skills
• Ability to work on own initiative and as part of a team
• Must possess some emotional intelligence for customer management
• Must be social media savvy and proficient in the use of Microsoft Word, Excel and PowerPoint

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Location: Port Harcourt, Rivers
Reports to: Accountant

Principal Duties and Responsibilities

• Manage account receivable and payables
• Manage billings and invoicing
• Prepare weekly and Monthly revenue and expense reports
• Maintain petty cash and general ledger
• Prepare monthly bank reconciliation statement
• Filing of statutory deductions such as PAYE, VAT and WHT
• Establish and implement financial procedures and ensure that the financial reporting mechanisms are in line with organisational requirements and policies.
• Recording and reconciliation of project recoveries and income recognition.
• Establish and prepare accurate and timely information for budget monitoring.
• Monitoring of the petty cash and bank balances to ensure sufficient funds are always available depending on need.
• Ensuring financial and resource accountability and effective management for records
• Disbursement of cash advances and reconciliation to ensure recovery. Prepare payroll and benefits control of salary payments to staff, including tax liabilities.
• Reconciling and monitoring expenses, subsistence allowances, mobile phone usage, etc.
• Verify that transactions comply with financial policies and procedures.
• Process backup reports after data entry
• Manage cheque run and record all cheques
• Support in preparation of financial statements including balance sheet, income statement and statement of cash flows.
• Any other duty that may be assigned by line manager

Qualifications and Requirements

• Minimum of HND / B.Sc in Accounting
• Must have completed NYSC.
• Ability to use accounting software like QuickBooks and Peachtree.
• Working Knowledge of EMR is an advantage
• Good Reporting Skills
• Minimum of 2-3 years working experience in an accounting role
• Strong communication.
• Excellent relationship management and business development
• Proactive problem solving approach.
• Stress tolerance.
• High level of professionalism.
• Ability to maintain strict confidentiality.
• Must have excellent interpersonal skill.

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Location: Port- Harcourt
Reports to: Admin and Customer Service Lead

The Job Holder Oversees the following:

• Facility Management: The running of the Cleaning Division, Diesel, Water, and Electricity management, Internet, Stationaries and Kitchen Purchases. Overall management of the Facility Building and its interior.
• Maintenance: Supervises Generator, Electrical, Plumbing and other related maintenance practices.

Principal Duties and Responsibilities

• Procure diesel from cost and product effective supplier.
• Ensures the generator is filled up regularly and locked up with the measurement taken daily to confirm quantity and next purchase.
• Checks that the generator record book is completed each time diesel is purchased.
• Ensures the availability of drinking water at all times in the facility
• Purchase of electricity units regularly and monitor the consumption rate
• Ensure there’s an adequate supply of office stationaries; Collate stationary requisition for all units and purchase appropriately.
• Monitor the use of food and store items
• Monitor the use and maintenance of the Generator
• Maintains both the interior and exterior of the facility
• Ensures waste disposal bills are paid on time
• Work with Store Officer to create a re-order level for your purchases
• Invite, assess, and award/recommend supplier tenders, bids, quotations, and proposals.
• Establish and negotiate contract terms and conditions, and maintain supplier relationships
• Prepare and maintain purchasing records, reports and price lists
• Work with the admin department to determine procurement needs, quality, and delivery requirements
• Assist in the development of specifications for equipment, materials, and services to be purchased
• Any other duty assigned to the Officer by your supervisor

Qualifications and Requirements

• Minimum of HND / B.Sc in Business Administration, Finance, Accounting or any related courses.
• Minimum of 2 years working experience as a purchasing officer/ operations officer
• Must be organized with attention to detail
• Able to manage and optimize workload, prioritize multiple projects, and ensure projects are completed on schedule.
• Proficient in the use of computers

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Location: Port- Harcourt
Reports to: Accountant

Principal Duties and Responsibilities

• Perform Clients deposit and withdrawal transactions (cash and cheque) within approved limits and provide responses to customers’ enquiries or complaints in a polite and courteous manner within the cash area.
• Manage daily balancing and reconciling of office accounts and handle daily bank deposits
• Document bank transactions by processing checks and online deposits in a proactive manner
• Enforce credit policies to ensure that defaulters and patients with extended credits pay on time
• Enter all payments received from clients are entered into designated databases
• Post payments to appropriate accounts and maintain logs of daily receipts
• Maintain petty cash logs, receipts, and balances
• Handle cash clearing and credit balancing activities along with determining and investigating unidentified accounts
• Ensure that Cash is arranged and stored in an orderly manner (according to denominations) in the safe box and ensure that the cash cabin is neat, tidy, and free from all prohibited items.
• Verify the correctness of customers account details (Name, account Number, account type etc.) and signatures before performing deposit and withdrawal transaction.
• Keep periodic balance sheets of amounts and numbers of transactions.
• Compile and maintain non-monetary reports and records.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Ensure proper and complete record keeping and filing of all transaction reports and receipts
• Support and participate in the deposit mobilization effort of the Centre.
• Actively support the client advisor team in raising deposits by crossselling, giving general information about products and services and referring clients to the client advisors.
• Manage billings and invoicing
• Prepare weekly and Monthly revenue and expense reports
• Maintain petty cash and general ledger
• Prepare monthly bank reconciliation statement
• Assist at the front desk in handling patient admissions and provision of information to patients, families, and visitors
• Any other duty assigned by Supervisor

Requirements

• Minimum of HND / B.Sc. in Accounting
• Must have completed NYSC.
• Working Knowledge of EMR is an advantage
• Good Reporting Skills
• Minimum of 1- 2 years working experience as a Treasury Officer
• Strong communication skill.
• Excellent relationship management
• Proactive problem solving approach.
• Stress tolerance.
• High level of professionalism.
• Ability to maintain strict confidentiality.
• Must have excellent interpersonal skill